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Diesel emissions claims
I see messages across social media stating diesel emissions claims will end January 2023. I see many companies advertising being able to process claims for owning a diesel car in the past for being misled into buying these cars. I am worried this might be a scam. I remember PPI claims in the past where a lot of companies…
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Problem with Revolut and a scam merchant
Hi! I have difficulty with Revolut, I wonder if you can give an advice. In a few words, I have several transactions (trading deposits) in dispute (all to the same merchant that appeared to be a scammer not from UK). Revolut refused to process some transactions, but started the chargeback process for the remaining ones and…
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Crypto scam
I was scammed aug 22 out of £10000. I authorised the payment from my bank to my Binance account under instruction from the scammer. Whilst in my Binance they withdrew it. Long and short first direct would not do anything saying it was a me to me and not covered by the APP code. It is being investigated by Financial…
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Freelancing gravity data
Hi I was contacted by someone who said they were doing freelancing for a company called gravity data. They said they would train me and I've been speaking to them and just started the online training but they gave me an account to login too and they said I need to click 'start driving data' this is to be done 40 times and…
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MyHeritage auto renewal ‘scam’
My account with this genealogy website has just been automatically renewed after 1 year with no prior notification of renewal date and amount. Last year I took out an initial subscription costing £77.86 but rarely used my account, yesterday I received an email telling me my subscription had been automatically renewed for…
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(Via Instagram) How can scam victims rebuild their trust?
We've received a few questions via MSE's Instagram account. Here's one of them: "Parents in 70s scammed. 6 mths to sort out. They're mortified. How to rebuild trust?"
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(Via Instagram) What are the latest scams to be aware of?
We've received a few questions via MSE's Instagram account. Here's one of them: "What are the latest scams to be aware of?"
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Power Generators and OFGEM and the ECO economics of Solar Power
My question is does anyone else think that SEG tariffs are a scam. I get charged 34p per KwH of power I use , thanks government for keeping it so low!!. My solar panels when it's sunny , generate more power than I can use/store (I have a battery) and they pay me 4p hmmm. I don't really agree with windfall taxes on oil…
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Replacement of ordered goods online before delivery
I'm aware via various posts on your forum that there seems to be a growing number of instances where expensive goods such as laptops or iphones are ordered online, but when they arrive and the package is opened inside is something cheap of similar weight, such as a bag of rice. As it is then impossible to return the…
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Looking for a 10inch drawing tablet for my son for Christmas
My 11 year old son loves drawing and sketching. He has asked for a drawing tablet for Christmas. I have absolutely no idea about them. I am not sure how much to spend. Just needs to be a decent enough size. I have looked on Amazon. The prices range start around £40. Can anyone point me in the right direction of what I need…
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Buying a gift in Japan from the UK....?
Google hasn't been my friend on this one, so looking for some bright ideas! My lovely Japanese friend's birthday is coming up next week, and I have left to too late to post a gift to her in Japan (without it costing a small fortune!). I'm wondering if there's some fabulous service where I can buy a gift in Japan and have…
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Virgin media
I am already a Virgin media customer and AGAIN they are hiking my price up - as they are advertising special deals to new customers, is this legal ?
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Vodafone Full Fibre 900
Hi, I currently enjoy BT Halo 3. Speed 67Mbps and reliability are good. No complaints. £41.52 / month I have £200 penalty to leave. I have been offered Vodaphone Full Fibre. Speed 910Mbps. £30.00 / month. New 24 month contract with £200 Amazon voucher. Seems like a good deal. I would appreciate your advice before I commit?
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Cheapest 43” Samsung Frame?
Hi, we’re after a deal for a 43” Samsung Frame, previous deals have put it around the £420 mark, but it’s currently a rather eye-watering £699 - or at least that’s the cheapest I’ve been able to find. Thank you
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Energy switch gone wrong
Where do I find out my rights and how do I find the name of a member of management when an energy switch has gone very wrong? My electricity is fine but the gas isn't. I switched energy suppliers on 8/9/21 my gas is still not with the new supplier. I've had lots and lots of issues also they have raised 3 erroneous…
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According to Sky news people are in debt to utilities…
How can this be when we have the hottest/driest summer since My supplier keeps advising me to increase my monthly direct debit because they have set a high figure to include possible annual bills - if I don’t pay the higher rate (because I am currently not using anywhere near that amount) they say I am in (future forecast)…
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Price Cap
Ofgem set the energy price cap so considering the energy companies are making so much profit, couldn't Ofgem not increase the price cap or the very least limit it to say 5% for the next two years? I understand that in some countries the government have stated that their energy companies cannot increase customers account by…
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Is this unhelpful practice by EDF allowed/legal
I was transferred to EDF from the unfortunately failed Zog for my gas supply. Having set up my account online with them I was initially a 'pay-as-you-go' billed monthly customer. I was then advised that I would get a cheaper tariff by switching to their direct debit system/rate, which is indeed a little cheaper than their…
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Bulb help please?
Hello- as a Bulb customer I have just increased my monthly payment to £80. I don’t understand as they don’t offer a fixed rate whether or not to leave and find a fixed rate with another company? I don’t understand is “fixed” better than “variable” and don’t quite understand the terminology “capped “. Very confused and…
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In debt to British Gas, pus increased DD
Hi worried about my energy direct debit, we live in a one bed bungalow, 4 rooms in total I pay £62 a month duel fuel it’s summer I’m now £274 in debt plus they are saying I need to pay £216 a month DD British Gas? I can’t aford this ? And my fixed rate is up in September and October I’m on a standard tariff any advice…
