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Water pipe leak
I asked about this on a thread in the 'home' section, but I think this might be a better place to ask the question. We have a water leak between the water meter and our house. Our water authority is SouthEast Water, who have looked at it and told us that we have to get it fixed. Alot of other Water authorities will do a…
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Query on water bill
I have had a water meter since 2009. I have always paid by direct debit. I live alone in a one bed flat. Firstly my direct debit was £14.00 a month, then it went up to £18.00 per month. This year, I just got a bill for £28.81 I used a particularly large amount of water last year, due to an ocd like washing fixation. I have…
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80 litres a day - does this sound right?
I have just got a letter from Southern Water giving me info on my water use since I had a water meter fitted in September 2011. Apparently, I am using 80 litres per day...... Now I am a single bloke working full time and I only stay at my place 3/4 nights per week as I stay at my girlfriends place over the whole of the…
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Severn Trent Drainage issues....
Hello people, stay with me on this one please and sorry for any mistakes, im on my little smartphone. Right we have Anglian for our water supplier and Severn Trent to thank for drainage and roof water bills. The street i live on DN22 7GT was partially flooded near the houses that backed on to the river in 2007. Ours was…
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Drainage rights
Dear all, I was hoping to get the answer to the following issue... A neighbours drains run across our garden and join with ours at a manhole. We are planning to build an extension over this part of the garden and relocate the drains and manhole behind the new extension. My qn is this... If we have building regulation…
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Water bill too cheap
This is probably a question you don't see a lot, however I'm in a student house with 8 people and the water bill is in my name. We have just had a bill from October 2011 to April 2012 for £170. This seems too cheap to me and I want to make sure it's correct so I'm not landed with a huge bill when we leave in July (as…
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Ministers To 'Approve Compulsory Water Meters'
The Government is planning to make household water meters compulsory, according to a report. Ministers are said to be on the verge of agreeing to a request from Thames Water to install metering across the board. If that happens, other companies are expected to follow suit. The firm told Sky News it was not aware that an…
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Are you on the correct tariff? Does your water authority have low user tariff?
If this is a repeat I apologise, but a quick trawl has only brought up very old threads. Just this week discovered that if you have a meter with Anglian there is a low user- Solow- tariff. I was never told this when I finally got a meter last July. Upshot today ,when a kind neighbour read my meter (seems to be half way…
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United Utilities am I paying too much?
I have just moved into a one bedroom flat 2 days ago. I am living alone and in receipt of housing benefits. I live in Blackpool. I have been told my bill is £495 for the year and I can pay £45.10 a month. I think this is a lot for a flat. My friend has a flat in Blackpool and lives with her husband, they pay only £35 a…
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Is a meter worth it - London NW11
2 adults, 2 kids - 6 baths, 9 showers, 3 dishwasher runs and 3 washing machine runs a week We had a meter installed about 2 yrs ago but following friends advice have been paying RV - £699 p.a. Meter readings show we used 165 units over the last year or more, which Thames say would come to approx £300 But we are wary…
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Atplas key needed
Hi all, hoping somebody will have some advice for me. I'm with Thames Water and my mains stopcock is outside my flat on the pavement outside, clearly labelled with my address. Trouble is I'm not able to turn it on/off as the key is missing. I bought a universal stopcock from the plumbing merchants but this doesn't fit.…
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Am I being overcharged?
I'm with Thames Water and I'm currently paying £38 per month fixed. I live in a house which has been converted into 2 seperate flats (mine is 2 bedrooms). My parents live literally around the corner in the same style of house, though they have the whole house (3 story, 4 bedrooms). They pay £39 a month. It got me thinking.…
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Do Thames Water Check Properties?
If I say the property is unoccupied (which it is) and unfurnished (which it will be) - are there any documented instances of Thames Water actually sending someone to the property to try and peak to check if it is 100% unfurnished? Thanks
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Meter running backwards!
Finally bit the bullet in early March and arranged for a meter to be installed (after receiving next year's bill of nearly £800:eek:) Meter was fitted mid March. About a week ago I received all the bumph and was pleasantly surprised that they were proposing to set the D.D at about 50% of the previous rateable value bill;…
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Where has all the water gone?
Ok, we've had little rainfall this year. So we've got a hosepipe ban. But I saw an advert earlier about it saying that the problem was that we've had low rainfall for the last two years. So where has it all gone? From what I was told about in school, there is a water cycle. It rains. Water evaporates and forms clouds. It…
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Help! - Debt company are demanding payment
Hi, About 6 months ago I received a letter from Severn trent demanding I pay £261 for an overdue water bill plus 2 years of chasing and court fees. This debt had been run up from a payment issued 1 month after I left the property and I was not contacted until nearly 3 years had passed! When I demanded to know how they had…
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How do I find out the rateable value?
I'm considering buying a house in Birmingham (Severn Trent area) and have found ST's charging structure (168.45p per £RV in this zone) but it's meaningless until I can find out the rateable value of the property I'm interested in. I've tried Googling and found postcode searches for some areas but nothing covering this part…
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Will they MAKE me fit a water meter?
Anglian Water say they are fitting meters to all properties in the area. They say they are legally allowed to fit them (Water Act 1991). They then say "We wont, however, be able to install the meter on your land without your permission." If I don't give permission, will they still be able to fit one, ie will they take me…
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Direct debits?
Just got my water bill for the yearly direct debits. Amount due £112 and direct debits are £12.50 per month for 12 months. Surely that can't be right. Shouldn't it be £112 divided by 12 equaling £9 something. Any advice please.
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Anglian Water gripe
I've been on a water meter since last April. I rang them today as I haven't been sent anything about what the new charges will be from 1/4/12. I was told that I'll be notified when my next statement comes out in June. I told them that I thought they were supposed to inform people in advance when charges go up (I previously…
