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Severn Trent Drainage issues....

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Hello people, stay with me on this one please and sorry for any mistakes, im on my little smartphone.

Right we have Anglian for our water supplier and Severn Trent to thank for drainage and roof water bills.

The street i live on DN22 7GT was partially flooded near the houses that backed on to the river in 2007. Ours was not affected (just) but we were not living here then, only since 2009. So we knew the issues people had had.

However when we have prolonged rain, say a day almost, our waste water backs up and rises to fill the sink. On one occasion almost filling over. You cant go to the toilet cos the flush affects it (upstairs only bathroom), cant use the wash machine. Then your greeted with the horridest of smells and gurgle noises when its trying to retreat which could be half a day or more. I have called ST out several times but to be told the drain at the back of the house (which is accessed thru immediate next door) is clear, which it would be cos when they have eventually come out its stopped raining!!

The thing is, next door have this issue as do the people in the next semi from them going away from the river. So you can assume that the street would suffer the same problem further toward the river??

Is it worth getting a pettion of names who have this problem to MAKE ST sort it out?

We cant all have bloked drains caused by our own acts surely? Surely this is ST problem to fix not the streets??

Thanks for reading people

Yours Tyler

Comments

  • Cardew
    Cardew Posts: 29,060 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    edited 26 April 2012 at 1:17PM
    Contact the Environmental Health department at the local council.

    Raw sewerage is not discharged into the river, but could water from the river be getting into the sewer?
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Cardew wrote: »
    Contact the Environmental Health department at the local council.

    Raw sewerage is not discharged into the river, but could water from the river be getting into the sewer?
    The other possibility is that rain water is being routed into the sewer at some point therefore overloading the sewage pipes when there is prolonged heavy rain.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • Cardew
    Cardew Posts: 29,060 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    spiro wrote: »
    The other possibility is that rain water is being routed into the sewer at some point therefore overloading the sewage pipes when there is prolonged heavy rain.

    Agreed, but many houses do have their surface water from garden/gutters etc enter the sewer - and not soakaways - which is why they pay a surface water drainage charge.

    The point being that the sewerage system should be able to cope without backing up.
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