We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Water bills

Archives for August 2011

Thames water soakaway rebate question
Hi, I recently wrote to Thames Water (via Veolia) and successfully claimed a rebate for the fact that my surface water drains into soakaways (wish I had known about it before!). I was not expecting a windfall but I was a bit disappointed by the paltry £21 a year discount. Has anyone else had experience of such a rebate…
Southern Water - 4 years of bills with no notice
Hi All. When I moved in to this rental property 4 years ago I opened an account with Southern Water along with a direct debit. They took £11 the first month and then didn't take any more. I rang them and asked them why, the explanation was that the landlord was paying. I left it at that. I am from a time when the landlord…
£53 a month for water! (Metered)
Hi all Just wanted to check if this is true or not. I called Severn Trent as my bill seems to have jumped massively. They tell me that my DD should go up to £53 per month and that it's pretty average for a family of five. Is that true? Is anyone else with a family of 5 or more (who is on a meter) paying similar? A few…
Anglian Water/Surface Water drainage
We have lived in our newly built property since July 2003. Our water is via Anglian Water. I have discovered that we have a soakway system and therefore the charge for surface water drainage of £35 per year is not chargeable. I have completed an application form but have been told by Anglian Water that the refund is only…
I don't know who my water company is!
I have just bought a house that was a probate sale and don't know which water company the house is with! Is there any way I can find out? :o
Welsh Water enquiry
I hope someone with some knowledge of the intricacies of water bills can help. My son has taken a student flat at uni for the coming academic year.The lease is dated from the 1st July this year, and he's just received the bill. I was shocked to see that the bill was for the same amount that we pay for our much larger,…
Rutland area -anglian water?
Hi, We are hoping to move to the area near Rutland Water. Does anyone know A. Is it covered by Anglian Water? and B. Is it one fee for the water and sewerage in the whole area (unless you're on a meter of course) or do the rates differ from house to house? and C. Anyone know how much the water rates are in that area…
confusing water problem
hello new here, but have a somewhat confusing problem with anglian water, will try to explain logically. we moved in 4 years ago and the property has a meter, not a problem in its self but a year or so ago, we had a massive water bill and suspected a leak, having phoned the water board and engineer came out. we were…
Severn Trent Water Leak
Hello, not sure if anyone could help but I am having a bit of bother with Severn Trent. I moved into a new property in December 2009, all utility companies were contacted and I received bills from them all apart from Severn Trent until eventually one came through the door in November 2010, it was for £1550!! I contacted…
Single Occupancy Refund?
HI I live alone in a semi detached and havwe water and sewage services provided by South Staffs Water I have not long had the internet and researching has discovered that I should be able to have a single occupancy discount Can this be back dated and refunded? or put my account with them in credit? As I only found this out…
Just had a CCJ through the door!!
Hi, I hope soneone can give me some advice - this may be a lengthy post though! Today I received a CCJ notice through the door for £557. I had no idea what it was for. I contacted the court who informed me it was for arrears to South West Water on a property that I preiviously lived in with my ex. Briefly the situation is…
Change at United Utilities - Anyone heard of this Re-claiming issue ?
I may sound vague however on Friday a chap buzzed my intercom to ask if I had received my letter from United Utilities, regarding the survey ? I was extremely tired after a lvery very long trip and showed no interest, he claimed U.Utilities had issued a letter in May / June about new regulations and as I was in a flat I…
Boiling water taps
does anyone know if these really are as efficient as they claim to be?
Thames Water query...
So I live in a flat which used to be part of a 2 floor flat over a shop. The property has different addresses: (1) 30a (2) 30a 1st floor & 30a 2nd floor (3) 30a & 30b The ll & la see our flat as 30b, gas + electric + council tax see it as 30a 2nd floor flat. The thing is Thames Water see the property as just 30a or they…
Are you with Northumbrian Water?
If you're not metered, how much do you pay for your water and sewerage? What size and kind of dwelling do you live in?
Cold fill only washing machine
Just got a new Bosch washing machine, and it's cold fill only, and I hate the idea. For the last 35 years, I have had Bosch washing machines, which last 10 to 15 years, and it's always been hot AND cold fill. Obviously all my washing machine positions have hot and cold connections. The old Bosch didn't seem to have a…
Thames Water OTT arrears..
First post on this great forum, I need some help. We recently moved into a flat about a month ago. We contacted all relevant utilities on moving day etc. Having been told by Thames Water to wait until we receive a bill, we did. This week a bill came through for £1043! (it was a final demand, despite never receiving a…
Problems turning off water... Might've broken the stop valve?
Good evening! I have a problem with my washing machine, the tap that connects to washing machine inlet hose leaks... Quite badly. I decided to fix this problem by buying a new tap. So today I tried to shut off the water to my apartment by using the stop valve. It was very hard to move but I managed to give it a good twist…
South East Water assessed charge
Hi, I recently moved into a 3bed terraced property that is not metered. The rates are c.£200 water and c.£250 sewerage, p.a. Being just me living here, I asked for a water meter and the surveyor said I was on a 'rail' supply so the meter would have to be internal, and I would have to bear the cost of the plumbing to make…
South East Water wants more money
I am after some advice or help! I recentley received a letter from South East Water stating that after an internal audit of their records they have discovered that at my previous address i owed them for water used from Sept 07-Dec 08 when I moved from the property in Sept 07 and paid what i thought a final bill. After…

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

View All

Water bills

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Water bills

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free