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Techie Stuff

Archives for July 2018

eBay keeps resetting cookies for privacy
I don't always log into eBay when browsing the site. As per the new laws, the site pops up with the "Agree" button and an "Opt out" option. I went for the "Opt out" option, and set everything to "No", then clicked on the "Proceed" (or equivalent) button. Every time I do that without logging in, I find that once I click on…
iMac video card fault?
Hi, My 27" iMac suddenly died as if there was a power cut. On trying to reboot, faced with the grey screen and number of quite broad green vertical lines. Progress stops, then black screen appears. Reboot to grey screen and green bars... And again. I've googled and this would appear to be a fault with the video card? Some…
dell pc dead, anyway to fix or get data?
Hi, wondering if anyone can help. I have an old dell pc e520 dimension. We havent used it for years and ive turned it on today but theres no power. No lights, no beeps, no fans just completely dead. I tried a different power cord that i know is working but still nothing. Ive tried when unplugged pressing the button to…
Windows Backup on Windows 7
Does Windows Backup on Windows 7 work ok ? I setup scheduled backup. I chose to backup User Libraries & User account folders. (Files in libraries and personal folders for all users and selected folders) I checked 1st backup 4 weeks ago after it ran, did test restore of couple of document foldere, it seemed to have backed…
Galaxy s8 Samsung issues
Hi I bought the above phone SIM free and used it for few in London as was going to use on holiday Am abroad and my brother in law put his Sim in it and now asking for password why is asking Await your response
Microsoft Office question/help please.
Can one of you nice people help with my query? We need a newer/new Microsoft Office to run pre made Excel and Word documents on our new Windows 10 machine. Now I know there are other products available like Open Office, Libre Office etc that could be used. But when we read the data using them, tables are shirted, colour…
How do I stop wrong email address?
So some friends have changed their email address and I have put the new one into contacts on Gmail. But when I go to send them an email I keep getting their old one come up in the address bar. How do I delete this from the memory, it is no longer in contacts?
Screenconnect, Connectwise, Logmein Rescue, Teamviewer11, ShowMyPC, Microsoft Registartion Files
Anyone seen evidence of Screenconnect, Connectwise, Logmein Rescue, Teamviewer11, ShowMyPC, Microsoft Registartion Files on their PC? The main brand antivirus programs seemingly don't report their existence.
extract a list of "deltas" from two lists of textstrings
extract a list of "deltas" from two lists of textstrings Hi I have two lists of textstrings, say LIST 1 a b c d e f g h i j k l m and LIST 2 a d e f j k l I want to extract a list of those items that occur in list 1, but not in list 2. List 2 is always a subset of List 1, BUT THE CORRESPONDING LINES DON'T LINE UP WITH EACH…
A new scamming email
I've been sent a new scamming email. Normally no issue just delete but this has a password that I have used to grab my attention (i've replaced it with XXXXXXX) although I haven't used this password for a number of years. Clearly (I hope) its a phishing exercise but I have ran Malwarbytes just in case and done a full…
Help with Contacts on smart phone
I have just got a new smart phone and want to give my old one a Samsung J3 to my granddaughter but I am having a job removing all the contacts. I have done a factory re-set and removed the Google account BUT they still show up if you click on "show all contacts". They are not there for Family, Groups, Co-Workers, Device…
Downloading Audio from YouTube
Can anyone recommend a safe/easy method of downloading audio from YT vids? I know lots of links come up when I google it but I don't know how safe or otherwise these sites are. Also do any sites/tools enable snipping of clips, e.g. just saving a section of the audio? Thanks.
Sony adaptor
Trying to replace a lost adaptor for a Sony sure shot DSCW830. Having trouble locating a sony one. It is just the adaptor and cable that fits into a 3 pin plug. Any suggestions? Will I have to look for a compatible one and not Sony?
Annoying message
For the last few days, my HP Envy laptop (W10) has been a problem. Sometimes as I flit from fav page to page, I'm greeted with this (obviously the name changes, dependent where I'm going). I appreciate it gives a couple of suggestions to follow through, but I dare not because I would be unknown territory and would be bound…
Wiping amazon fire tablet
I wish to give me niece my 10 months old amazon fire tablet. How do I wipe my data off and reset as new?
Is there a way I can get 4 devices on one Ethernet outlet?
Is there a way I can get 4 devices on one Ethernet outlet? The router is upstairs and the cable is connected from router running along outside to down stairs in sitting room. 'hardwired' to nowtv box. is there something i can use to connect ps4, nowtv, pc, tv using the ethernet cable from router to connect all 4 items…
Indie - Alternative 256kbps
Hi I'm getting the above wording on the end of songs, in the file name, when i am ripping them from cd. It never used to do it, i don't know why it's just started. Any help appreciated thanks
Google Chrome er... No LEAD!
Having been pestered for months to change to Chrome and now, since quite a few web sites are stopping "support" for IE 11, I have installed Chrome. Thanks goodness I kept IE 11 as well. Chrome is so SLOW to start, just to get to the home page. Anybody else having this experience and how did you solve it - aside from…
Administrator rights
I use a graphics software called Flame Painter, and wanted to download some brushes from their site. You can either download them manualy, or drag them into the program. I tried the latter, and it said the brush could not be downloaded. I tried a couple more, and the same thing. I decided to do it the manual way, and…
Thinking of changing from PC to IMAC, advice please.
Looking at changing our pc and thinking about changing over to IMAC. Just wondering about pros/cons of doing this. As a 50 something with not massive IT experience is it very difficult to get used to? I currently have IPhone and Ipad and have heard it makes sense to go for imac as all work together. I presume I could get…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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