Annoying message

Legacy_user

For the last few days, my HP Envy laptop (W10) has been a problem.

Sometimes as I flit from fav page to page, I'm greeted with this (obviously the name changes, dependent where I'm going). I appreciate it gives a couple of suggestions to follow through, but I dare not because I would be unknown territory and would be bound to do something wrong.

I also see this message on start up sometimes. I had an ad-blocker called ublock (I think it was, ) so removed that, now have ABP, but the message appears frequently.

https://s15.postimg.cc/hw7k81ma3/Capture.png

Would it be advisable to do a factory reset?

JJ_Egan

You say laptop . Do you actually mean web browser ??
If so wipe all history and cookies .

BigAl94

Follow the instructions here https://www.technipages.com/flush-and-reset-the-dns-resolver-cache-using-ipconfig

System

JJ_Egan wrote: »

You say laptop . Do you actually mean web browser ??
If so wipe all history and cookies .

Yes, I use chrome, even though IE and another (forgotten which) are on the laptop.

I will go to settings to try and find the place to do that and report back ,even if it is a bit later, thanks.

System

BigAl94 wrote: »

Follow the instructions here https://www.technipages.com/flush-and-reset-the-dns-resolver-cache-using-ipconfig

closed screen, pressed what I think is windows key 4 squares then the tiled w10 screen appears, no option to type

agrinnall

Just type RUN whether you think there's an option to type or not, a list of matches will come up the first of which should be the RUN app.

System

I think I've done it. Found the box, entered ipconfig /flushdns pressed enter then saw a split second flash, as described in the link, so presumably it's ok now. will reboot and report back.

PS, it appears to be working fine now thanks. I have to go out, but will give a thorough test when I get back and let you know.Thanks for your patience.

Frequently told "you are nearly 79, stop trying to be technical", but I like to try,

esuhl

islandman wrote: »

Frequently told "you are nearly 79, stop trying to be technical", but I like to try,

In today's technological society, you're never too old!

System

I have jumped around from site to site and it seems to be ok now thanks. So those instructions are going into my black book for reference should it happen again.

System

It's back, the annoying page telling me initially that

IP address cannot be found.

dogmaryxx

Are you using Google DNS Servers ?