Help with Contacts on smart phone

Mrs_pbradley936

I have just got a new smart phone and want to give my old one a Samsung J3 to my granddaughter but I am having a job removing all the contacts. I have done a factory re-set and removed the Google account BUT they still show up if you click on "show all contacts". They are not there for Family, Groups, Co-Workers, Device etc. Is there a way to remove them without interfering with what I want on my new phone?

neilmcl

If, after a full reset, the contacts are still appearing then this would suggest that they've been saved to the SIM card. Remove the SIM and check if they're still there.

Mrs_pbradley936

Thank you so much! Easy when you know how!

This new phone needed a SIM swap so the old one was in the old phone not just transferred to the new one.