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Techie Stuff

Archives for January 2013

Problems updating windows updater
I cannot get it to update and get the following message -- I tried to download a repair tool but had to pay for repair to be done, is there a free way to do it? Thanks, Fortyfoot
Kindle Fire Advice Please
Hi, some advice needed please on Kindle Fire HD or alternative, my eight year old wants a Kindle Fire, have spent a few hours trawling through here and other websites and see that some think its great but a lot prefer the nexus 7, which at £200 is a bit out of range, would prefer to spend around £160, can anyone advise if…
Google wallet identity problem
I recently purchased a nexus 7 & after inputting my card details & them getting rejected, google have sent me an email wanting me to upload my passport picture page & something else to verify. Absolutely pathetic. Never had to do this in 10years of using eBay, PayPal, apple, online stores etc Anyone had this too & can it…
Help with finding new desktop pc
Our desktop pc died and I was going to get a cheap laptop for the time being but realised it would be a waste. So need something decent, to stream films on, play games like WOW, Skyrim etc, it's also on Would love to stick to the £500 mark and ideally not a HP or Dell. I've hd a look but it's been 6 years or so since I…
Printer - paper feed problems
I have a Lexmark X4550 printer. Over the past few weeks it has been failing(most of the time) to 'pick up' and feed the paper into the printer properly. Sometimes it completely fails to 'pick up' the paper and I get the error message telling me to load more paper. Sometimes it feeds in 3 inches of paper and 'prints'…
Trying to tidy up friends computer
I have disabled a lot of start up programmes and am now looking at processes and there are multiple svchost.exe shown in the list. Is it possible to stop these? Thanks, Fortyfoot
Advice needed with which net/touch/laptop to buy
Hi I need some advice please, I'm going to buy my daughter [13] a touchpad or netbook or laptop for her birthday, I have an absolute max of £220 to spend but I've no idea if what I'm looking at is any good Asus EEE from Argos Cambridge Sciences Starpad from Amazon She'll use it for a bit of gaming [think Temple Run stuff]…
Win.7 Laptop
My Laptop running Windows 7 is suddenly running very slowly. It is only 6 months old and has very little hard drive used. I have done a virus scan which is clear. Does anyone have any ideas what is wrong and how to correct it?
My Sis and Windows 8
Yesterday, I spent about two hours on the phone to my dear Sister, trying to help her get her new Windows 8 endowed laptop to work. As a Vista user, I start off by knowing zilch about 8. I could however Google for help and relay this to her over the phone. Naturally, I don't know how clearly she understood the help I was…
Does anyone know what "System Notification" is on Skype? They keep calling!
Keep getting calls from "System Notification" whenever I'm on Skype. I suspect it's spam so don't answer but does any know? They are unbelievably persistent - they call and call and call like every minute or so until I set my profile to invisible but then friends don't know I'm there!
BDlot help
Hi Currently using the free version of BDlot master to copy mydvd’s to the PC so I can watch films on my tablet. I am having problems with acouple of films as they will not load or be broken by the software. Anyone have any tips on how to get round the issue using thefree BDlot? I have got used the their format, I have…
email problems
Could someone tell me what I am doing wrong? I made an Invoice from scratch in "Word" (I have Windows 7) using text boxes and spreadsheet. (I only have the "Home" version) I then saved it to my desktop. I want to send the Invoice by email but when i did a practice run to a relative, it opens as a new blank page in "Word"…
Microsoft Money and Windows 8
Should I have any difficulty opening an old file saved on external drive? Installed Money ( I think 2004?) without problem. It seems to let me create a blank file too. But when I try to open an existing document, I get a message saying it will create a copy and then a blanket error message saying either couldn't locate or…
'Search' problem
Hi. Windows 8/Vista. HP Pavilion a6421.uk desktop. When I use IE to seach for something, I get the message below,, yet when I click on any of my list of 'favourites' list, no problem connecting. I have to search using Mozilla Firefox - no problem with that. Why is this/how to correct ? Thanks Interenet Explorer cannot…
Minimum RAM and processor
Hi all, in need of a new laptop but would like some advice on the above. Main use will be browsing followed by streaming TV and film vis HDMI to my TV. Last but not least is streaming sports, it's a £100 subscription so is important. Listen to music now and again. Will not be used for any gaming or work, perhaps other than…
A little advice please
I hope I have put this in the right place as it is a techy subject I help run a small forum for motorbikes - ridersite - and until we clamped down on our security stuff we were innundated with spam bot advertising accounts now we get very few - though recently we have had several new accounts that advertise - an example…
How to find if I have Mcafee on laptop?
I have a new laptop, brought November am having problems with Norton, I have read if you have other anti virus it can mess Norton up, now I think this laptop came with a free trial of Mcafee, I never activated it and cannot find it, looked in programmes and used the winds button and r to seacrh for it and nothing. Is that…
Bulk Messaging from telephone number list in excel
Maybe 'bulk' is a strong word but i need to have bulk messaging set up to remind attendees about seminars that we are setting up. Basically, there are maybe 15 seminars, each with approx 60 attendees. The idea would be to text them prior as a reminder. Also, that list would be uploaded via an excel or word document. All…
Free Malwarebytes?
On my old laptop I had the free version of Malwarebytes, on this new one I downloaded what thought was the free version but it's a months free trial? Which has now expired and Malware won't update... have tried again to get free version just keep ending up with the trial,can anyone help please.
Cloud storage
An interesting article from the Independent about cloud storage, and how safe/private information is. http://www.independent.co.uk/life-style/gadgets-and-tech/news/british-internet-users-personal-information-on-major-cloud-storage-services-can-be-spied-upon-routinely-by-us-authorities-8471819.html I expect this will make…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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