Problems updating windows updater

Fortyfoot

I cannot get it to update and get the following message --



I tried to download a repair tool but had to pay for repair to be done, is there a free way to do it?

Thanks,

Fortyfoot

penrhyn

http://support.microsoft.com/mats/windows_update/

-TangleFoot-

With this?

Drat! Too late!

penrhyn

The paid for solution comment makes me suspicious of a possible infection?
Scanning time.

Fortyfoot

Thanks to you all. I ran the programme but it did not work.

Fortyfoot

Mista_C

Go into Programs and Features and uninstall .NET Framework 4 Client Profile. Instead of restarting see if you can now get updates again.

Assuming you can now update again, install .NET 4.5 from here...

http://go.microsoft.com/?linkid=9810134

waddler_8

Download Farbar's Service Scanner from the link below and save it to your desktop.

LINK

• Right click FSS.exe & choose "Run as Administrator" to run it.
• Check (tick) the following checkbox

• Windows Update
  

• Click Scan
• When finished, notepad will open. Post the contents in your next reply.

The log can also be found on your desktop named FSS.txt

S0litaire

side note have you un-installed "Microsoft Security Essentials" recently?

Removing MSE has been known to mess up some Windows services (i.e. update and firewall related services).

Fortyfoot

Thanks, tried the FSS first -

Farbar Service Scanner Version: 30-01-2013
Ran by wilson (administrator) on 01-02-2013 at 13:32:15
Running from "C:\Users\wilson\Downloads"
Windows Vista (TM) Home Premium Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************



Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Other Services:
==============


File Check:
========
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

Fortyfoot

S0litaire wrote: »

side note have you un-installed "Microsoft Security Essentials" recently?

Removing MSE has been known to mess up some Windows services (i.e. update and firewall related services).

Not my laptop. I think it unlikely.

Although I cannot see MSE in add/remove programmes.

[IMG][/img]

Fortyfoot

Fortyfoot

Mista_C wrote: »

Go into Programs and Features and uninstall .NET Framework 4 Client Profile. Instead of restarting see if you can now get updates again.

Assuming you can now update again, install .NET 4.5 from here...

http://go.microsoft.com/?linkid=9810134

I cannot see ".NET Framework 4 Client Profile", see copy of add/remove above, only two entries begining with "N"

Fortyfoot