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Techie Stuff

Archives for June 2012

Restoring toshiba to factory settings
Can anyone help please.... I have a Toshiba Satellite Pro A200 model no psae4e-04100wen which freezes during windows start up, I want to restore to factory settings to try and solve this. I have tried holding F8 during start up for the advanced menu but there is no option like ''Repair'' or ''restore to...'' appearing…
windows saying not genuine
my friend brought one of those laptops for people on benifits, https://www.get onlineathome.org. it did come on for a few times but now is juat a black screen saying in bottom corner that the copy of windows is not genuine won't let you do nothing. the helpline not open till monday do you think they will give her her money…
Advice please on a gaming laptop
My son (15y) currently has a Toshiba Satellite Pro but wants to upgrade as it is incredibly sluggish and won't play the games he wants. He has saved up some money but when we started searching for a "gaming laptop" both of us were surprised at the prices. I would really welcome some advice as I am not a computer expert.…
Is the 'New iPad' WiFi
Sorry l know it sounds like a dumb question. I am about to purchase one and it mentions wireless but not the term WiFi. The ipad 2 clearly states with Wifi and 3G Is there any difference? Because of difficult return policies l just need to be sure. Many thanks
iPod Touch - Can't send emails
Hi, I don't seem to be able to send emails on my iPod touch but I can receive them. When I attempt to send an email it says: Cannot Send Mail The user name or password for "SMTP:emailaddress@hotmail.co.uk@smtp.live.com" is incorrect. I hope someone can help me fix this problem. Many thanks, Joanna x
Broadband Upload Speed
Hi I've just changed my dad over to Plusnet because it is much cheaper than what he is paying. It's working fine - probably better than his BT. I've just done a speed test and download was 9.8MB but the upload was only 0.4MB. Does he need to worry about the upload speed? It's certainly moving from page to page quick…
Toshiba laptop just turns off
I have a Satelite pro A210 1B1 model number PSAFHE-00800PEN. It's cutting out possibly overheating, shuts itself down and when fully charged doesn't last long and always needs to be plugged in. Bought it in March 2008 so 4 yrs old now. I think we need a new battery and possibly one of those laptop coolers to help it cool…
PC Won't boot up
Help please. My PC was working perfectly yesterday, when I tried to turn on today it came back with this message. Intel UNDI, PXE-2.0 (build 082) For Realtek RTL8139(X)/8130/810X PC1 Fast Ethernet Controller v2.13 (020326) PXE-E61: Media Test Failure, check cable PXE-M0F: Exiting PXE ROM DISK BOOT FAILURE, INSERT SYSTEM…
Help needed to remove Trojan horse patched_c.LYU
Can anyone help me remove Trojan horse patched_c.LYU? It's on my net book (no windows back up disk). !Windows 7 starter. No idea what to do and everything on the net try's to make you buy something to remove it!
Locked out of Facebook
I had a suspicious message from Facebook to my e-mail account which took the form of a Paypal receipt for payment ( with a number )for 7 Safari Cash which is a game app sold by Facebook themselves. When I have tried to dispute it by signing in to my Facebook account, it tells me it has been locked to protect my account…
best tablet to buy
Hi my daughter wants at tablet for hr birthday in august at the moment she's choosing between a blackberry playbook tablet 16gb for £169.00 or a archos arnova 10 g3 tablet although only 4 gb for £149.99 any idea what's the best one thanks
Mouse problem
I have recently stated have a mouse problem. It is connected to my netbook and when I click the back button in explorer and chrome most times it goes back two pages not one. It may also highlight all the text if I click to edit a spelling error. It appears to be doing a double click not a single one. I have tried speeding…
i pad 2 for £219
hi all i'm hoping someone can help me please.i have been reading through the threads on tablet pc's trying to decide what to get, ie apple or not! i had wanted to spend about £160 ish but none of the reviews seemed too good so i thought maybe i'd try and get a refurbished i pad from apple at £259,at least i know lots of…
Is Windows trying to knacker my SSD?
Just replaced the original 64GB SSD in my HP notebook with a 128GB one (because it's dual boot and Win7 is a bit of a squeeze on a 32GB partition). Cloned the old SSD onto the new one and moved/resized the partitions Ok with GPARTED and it booted fine - both Win7 and Linux Mint boot up no problem from their new larger…
windows 7
Help. My laptop has suddenly started to come up with a message saying windows 7 is not genuine. I bought the computer brand new a couple of years ago and it had genuine windows 7 on it. It has an authenticity label underneath the laptop-but this has no serial number and i am unable to find my documents that came with the…
Exchange account on iphone 4s
I am trying o set up an exchnae account on m iphone 4s to enable me to access my emails as i am on virginmedia on my desktop and im having problems I seem to have got the account open but when i try to log in it says password incorect I have been googling and come accross this…
Google Play
I've read that Google Play are going to make TV shows and magazines available to download. Does anyone know when they'll start to be available?
MacBook Pro trackpad broken
Although I can still scroll etc, the clicker on my trackpad has stopped working. Fortunately I can use my mouse so can get round this problem, but I obviously need to get it fixed. Anyone have any idea how quick and how much it will cost. Unfortunately I didn't take out the extended warranty so will need to foot the bill…
Desktop Calendar Software with Reminders?
I'm trying to find a cheap, well, actually, a free, desktop calendar software package to install on my Dad's Windows 7 desktop computer which would remind him of doctor and other appointments with a pop-up window which he couldn't miss. He doesn't have Outlook on his computer and anyways I think the Outlook Calendar would…
Best Smart Television
Hi all - Finally thinking of replacing my 2001 Sony Trinitron. I've ben watching the developments in television technology from a distance for years, but bever bought a new one yet as the Sony still has a great picture and I was worried whatever I bought would be obsolete in the next 6 months. Smart TV seems to be the…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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