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Ryan Air Praise
I imagine the title of the thread will raise a few eyebrows but I have to say they excelled themselves yesterday when Travelling back from Murcia to Luton. Whilst on holiday my wife broke her wrist, long story don't ask, so I was a little concerned that just 6 days later we would be on a cattle flight home and may not be…
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Ocado cancelled order.
I had a order from Ocado booked for between 4.30-5.30pm today but got a email from them at 1.30am saying they have cancelled order due to payment issue with paypal. I have enough money in my paypal account to cover it so dont understand why they have done this. It was my 1st order so not sure i will order again and do they…
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O2 customer service vent
My youngest (step-son) is spending this week with his Dad. While out walking with his brother along the footpath of the canal his phone fell out of his pocket and bounced into the water. The phone's gone, he's a numpty, but his Mum (my OH) had loaded it with credit before he went and wanted to see about getting a new SIM…
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La Redoute opened credit account without permission
I've had one problem after another since placing my first order. I was getting endless marketing emails from them, even though I ticked the opt out box. About 3 every half hour at times, many of them simply repeated. Finally I got this sorted. I returned the parcel so I was expecting the refund to go onto my credit card…
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Renault
For once I am actually going to praise a car dealer! Bought my car last year a 2012 clio, and the other day the window wipers refused to work, took it to a non dealer mechanic and was quoted £250 for the repair, I contacted Renault to see if they could do anything it really shouldn't happen on a car that hasn't even had…
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Far too complicated to claim cash backs😡
I have just tried to claim a cash back on a fridge I've bought from John Lewis. I was unable to do this on my main computer (John Lewis customer service were 100% helpful but didn't understand why it wouldn't work). Moved on to my iPad....it worked but oh my god what a pain. I had to enter an uploaded invoice... Model…
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Covent garden fx - Warning
Hi All, Just a word of warning about ordering from Covent Garden fx, whilst there rates may be attractive and service generally good if things go wrong or you have cause to complain then don't expect a fast response. Having complained over a month ago and not being happy with the response I went to the ombudsman (as their…
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Flooringsupplies.co.uk
I bought wood flooring underlay from Flooring supplies.co.uk. On their website they market it as Natura Gold underlay. On receiving them I discovered it is in fact Novostrat Gold underlay which is available for sale everywhere else for half the price. When I spoke to customer services I was told they have permission from…
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poor cutomer service at Currys
Last month I bought a laptop Curry's in Tottenham Court Road and put an error on it --which was completely my fault because I'm not really I T literate -- I phoned them up and they said go to the shop and they will sort it -- I never thought to charge the laptop so it was dead when I arrived in the shop in Tottenham Court…
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Computer USB whinge
The back of my desktop, like many I'm guessing, isn't easily accessible. If I buy a USB storage device these days I usually make sure it's USB 3 for the extra speed. I'm guessing I'm not alone in that either. Given that why have the last two desktops I've had, and I suspect many others, only had USB 2 ports on the front…
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Very.co.uk please beware!!
Hi all, Was informed this was in the wrong forum so have moved it to here!! Just letting everyone know about the issue I had with very.co.uk yesterday. I noticed on my online statements that I had been charge interest for a buy now pay later balance of £119.28! However that month I had made a payment of £300! When I called…
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Virgin Winebank alert
I have been signed up to the winebank for a while and they recently announced "free deliver forever" But there is a catch. Prior to the free delivery offer any payment over and above your winebank balance attracted a 20% winebank interest credit to your account. This does not now apply. I made an overpayment of £92 on my…
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Amazon Prime warning?
Hi With the renewal of my Prime account, I see that you now have to create a Household with another adult and children if I want to share my account. It used to be that anyone at the same address could share Prime and my wife and two adult 'children' were able to use Prime on this basis up to now. Please could MSE folk…
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Asda Card authorisation problem - online order cancelled
I was expecting an online grocery delivery from Asda this morning. Less than 10 mins before the delivery was due I received a text from them saying that they had cancelled my order due to a problem with the authorisation of my credit card. Extremely annoying - why on earth could they not have called me instead to resolve…
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Damaged Ocado Orders
Anybody else experiencing a decline in the quality of their Ocado orders recently? I've had two weekly shops in a row with either a popped bottle of bleach which has contaminated several items in the same bag. Or a bottle of leaking rinse aid, which at first me and the delivery driver thought was popped but later…
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Simply electronics Ltd have filed for Bankcuptcy!
I have just received an email informing me that Simply electronics Ltd have filed for bankruptcy Unfortunately it wont let me copy & paste the email but it states that the company are having a meeting of creditors on 9th August 2016 in Hong Kong.
