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Vent re Thomson/TUI resort reps
Not surr if this applies to other tour operators but we have noticed a distinct change in the service by resort reps. We have had holidays over the past few years with Thomson and everything has worked well. Reps at the airport, on the transfer coach and at the resort have been brilliant, but this year was different. We…
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Possible morrisons more card scam
For some time we have had a feeling that sometimes the checkout staff don't give all the vouchers cashed in on the Morrisons more card scheme to the customer, pocketing the difference. This would be really easy to do if you aren't sure how many vouchers you are owed, in the rush of packing and paying for your shopping. But…
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Ban the word "baba"
Would it be possible for the forum to simply ban the word "baba" on the site? If that were done it might cut down some of the spam. (Of course, it would also remove this thread!)
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Vent - Boot Camp/fat club.
This is a strange vent. My house is directly on the pavement half way up a hill with no front yard. Every Tuesday some sort of boot camp goes on where between 30 - 40 overweight women run up and down the pavement going past my lounge window. This goes on for about an hour and is very distracting. Is there anything I can do…
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Anyone used Resolver? Currys Complaint
Hi All I wondered if anyone has had experience using the Resolver service for resolving complaints? I've only had a brief look at their website so far, but am debating whether to try it. I'm having problems with Currys. I ordered a range cooker from them mid-July for delivery last week when my kitchen was being installed.…
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NEXT home delivery
Has anyone else had a lot of hassle with their large item deliveries after paying in store. They gave me a ten hour window for delivery and then didnt turn up on Thursday, I called and customer service though polite just passed me around departments, after finally being put through to complaints they blamed the delivery…
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Wrongly Prescribed medication
Vent Had problems with my shoulder being stiff and painful so made an apt with the GP. GP Surgery is quite large with a few doctors that work there. Appointment was with a Nurse who could prescribe medication and she gave me Naproxen (an NSAID) to be taken twice a day. Couple of weeks later I am suffering from a cough,…
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Amazon Product Reviews/ratings.. misleading, possibly a scam
I am really getting annoyed now. I was recently searching for a Smartwatch, nothing fancy, between the price range of £50-£100. I usually use Amazon for things like this, where I am not too fussed about branded products and I use their star ratings to filter out the better ones and then read the reviews to narrow down to a…
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Consumer Information Office - where to report to?
I have received a letter from a CiO - Consumer Information Office, City Tower, Manchester website: consumerinformationoffice.co.uk I am pretty sure they are a scam and wonder who I should report them to. They basically say they have been trying to contact me as I may be due a return of charges previously paid by me in…
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Wilko overcharging for same item 6 weeks in a row
Beware items purchased at Wilko. For the last 6 weeks+ I have been purchasing the TV Times magazine which is clearly marked as £ 1.60. When I come to the till Wilko charge £ 1.99 for the magazine. When I point out the price is incorrect they apologise and amend my transaction but don't bother to flag the discrepancy. Today…
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Ever had a member of staff put the phone down on you?
Self explanatory title. Can be for any reason except for if you caused it, for example losing your temper or making threats. A good example is if you warned the member of staff you are recording the conversation. Or perhaps the person was digging themselves a deeper hole by not providing a decent enough answer and decided…
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startrescue.co.uk!
I have been using these folks for a couple of years and to be honest they are very cheap for a breakdown company.This is my third call out and sadly it went wrong. Just over an hour to get to me, not bad at all, very nice good service from their third party rescue driver. However before he could tow me away I had to wait…
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Wren kitchens and bathrooms
I recently placed a £17,000+ order for a Wren kitchen.I was so impressed with the service I received I decided to order 3 bathrooms for my new build house. I spent many hours pouring over their website https://www.wrenbathrooms.com to select what I wanted. I made plans to travel a round distance of about 100 miles to go to…
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Tesco clubcard hacked
Hope this is in the right place... Just had an email from Tesco thanking me for updating my cc boost order and they will send my tickets to their updated address. Rang Tesco and they were able to tell me that someone had ordered 7 tickets for Chessington and 7 for Alton Towers. They were able to tell me that the address…
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Companies with "well deserved" CS reputations
Which companies can you think of from your personal dealings that have their popular perception of customer service "well deserved"? Whether good or bad? Do you have any experiences that buck the trend? I'll give some examples. O2, Ocado and Plusnet say they are quite proud of the accolades they have won for good customer…
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Booking an ultrasound
I've been unwell for a while and saw my GP at the beginning of July who referred me for an ultrasound scan. The letter came through the post but I was away on holiday at the time of the scan. I rang up and was told that they couldn't make me another appointment so I'd have to go to the back of the queue and wait until…
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Olympics at bedtime ?
I usually listen to 5 Live from about 11.30pm to 1am. The programme is varied with phone ins and different experts. Although I enjoy the Olympics, I do not want to listen day and night. I am finding it difficult to find an interesting programme.
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Dyson excellent customer service
I ordered a Dyson upright vacuum from the company website, but when it arrived, I found it too heavy to push around the carpets, and carrying it upstairs was very difficult (my old age!!). The cleaning power was amazing, so I really wanted a lighter model. I knew it came on a 14-day money back guarantee, but had used it…
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Claiming Money From a Former Friend
Since February this year I have agreed with a friend that when I have bought things she will pay half. We have had a major falling out over this person owing me money, which they dont deny but its like pulling teeth getting it. This person admits to a mutual friend it is owned and I have texts confirming so. But as we have…
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Homeserve con
so we took out boiler service with Homeserve. we both work so no ones home between 8 and 5 and the only time we can get a service for the boiler is if we have day off as we have no holidays so will cost us to get this done . i have spoken to them and had a letter and itsin the terms and conditions apparently and they wont…
