Tesco clubcard hacked

yellowbear

Hope this is in the right place...

Just had an email from Tesco thanking me for updating my cc boost order and they will send my tickets to their updated address.

Rang Tesco and they were able to tell me that someone had ordered 7 tickets for Chessington and 7 for Alton Towers.
They were able to tell me that the address was out of the country.

They've refunded me my vouchers and I've changed my password.

They also said that they have had loads of similar calls and there is a huge investigation going on at the moment.

Might be worth changing your passwords.

hjd

yellowbear wrote: »

Hope this is in the right place...

Just had an email from Tesco thanking me for updating my cc boost order and they will send my tickets to their updated address.

Rang Tesco and they were able to tell me that someone had ordered 7 tickets for Chessington and 7 for Alton Towers.
They were able to tell me that the address was out of the country.

They've refunded me my vouchers and I've changed my password.

They also said that they have had loads of similar calls and there is a huge investigation going on at the moment.

Might be worth changing your passwords.

This has happened frequently in the past. At least now Tesco admit to it and don't tell you it must have been you or someone in your family.
Maybe search the forums for old threads.

DCFC79

I believe it's been posted before.

Have you checked your PC for any nasties ?

peachyprice

https://forums.moneysavingexpert.com/discussion/4355059

Still going on 4 years later.

no1catman

Surprising that this is re-occurring, as it seemed to be under control with the increasing security steps they adopted.

The email address you use to log on with, is it supplied by your internet provider, or do you have an additional one from elsewhere e.g. gmail - if the latter suggest you change the password with them aswell.

Curious about the foreign connection - as in out of the country, Tesco didn't accept log-ons from foreign servers.

Personally don't have a clue the state of voucher fraud now, can remember how very little it had become when I left.

shaun_from_Africa

no1catman wrote: »

Curious about the foreign connection - as in out of the country, Tesco didn't accept log-ons from foreign servers.

All someone needs to do is to get a VPN account and choose a server in the UK and as far as Tesco would be concerned, that person would be in the UK when accessing the account.
You can get totally free VPN accounts (not normally very good) or get a free trial of one of the paid for services.

Blackbeard_of_Perranporth

You're welcome to our vouchers! They're worth £2