Homeserve con

shinhead

so we took out boiler service with Homeserve. we both work so no ones home between 8 and 5 and the only time we can get a service for the boiler is if we have day off as we have no holidays so will cost us to get this done . i have spoken to them and had a letter and itsin the terms and conditions apparently and they wont budge on it. To say i wont be using them again is obvious

Alice_Walker

Few service providers will guarantee an appointment outside office hours, most offer a half day slot at best.

I can't see any con here, they're fulfilling their side of the contract.

shinhead

well i was with npower no problems im just warning other peole who like me cant get time off mon to friday

Alice_Walker

shinhead wrote: »

well i was with npower no problems im just warning other peole who like me cant get time off mon to friday

You might want to check npower's current terms and conditions before going back to them, they now offer appts Monday to Friday 8.30am to 4.30pm.