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Autoglass v National Windscreens
A few days ago one of our work vans' windscreens cracked badly when hit by a stone and with its MOT looming we needed to get it fixed pretty quickly. We were provided with a telephone number by our fleet insurer which turned out to be Autoglass, their approved repairer. The van is used for small installation/maintenance…
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Costco Customer Services
Last week i contacted Costco regarding a External ornamental Led tree which i purchased for the festive season last year,it has eight screw in branches which have fitted LED lights to advise two had ceased to work,they offered a refund straight away. I told the lady it was fastened to my decking and would if possible like…
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Praise: Tesco Direct Customer Service Centre, Dundee
:T a big 'well done' to the staff there, for reacting efficiently and effectively to resolve an issue which recently arose with an order.
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"Delivery left in porch". I don't have a porch, you left it out in the rain...
I buy a lot online, and generally speaking the delivery service is fine but just recently things have been going downhill.... Firstly, as per the thread title, I recently came home to find a soggy cardboard box sitting at my front door. Wondering what it was I attempted to pick it up but the box fell to pieces in my hands…
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Tips - Deal with call centres queues
To jump the queue when calling the companies below simply; PRESS the '0' or '#' keys repeatedly in quick succession and you should get straight through to the next available operator! Alliance & Leicester 0870 901 1001 American Express 01273 576 576 Bank of Scotland 0845 721 3141 Barclays 0845 755 5555 BUPA 0845 609 0111…
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Scottish Power - £15000 overcharge
I have been with Scottish Power on a dual fuel fixed rate and having recently supplied my meter reading they sent me a bill for over £15000. This is a small house with one adult and 2 kids. I phoned them and they didn't care, promised to investigate and call me back. Nothing happened other than red letters and threats by…
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New Ping Clubs Online - Fake!
I have just found out that Ping Golf Clubs are never sold online (unless second hand via Ebay etc.) therefore, if you but a new one online it will be a fake. I have just discovered this to my cost and my credit card company wanted me to get a letter from a golf shop confirming the club I received was fake (even as a non…
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Anthony Sheil and Partners Solicitor Altrincham
Solicitor suspended after 48 years in the industry A solicitor who specialised in conveyancing, commercial property and planning has been suspended with immediate effect by the SRA. Anthony Sheil (SRA ID 85292) was admitted as a solicitor in December 1966 and recently practiced at Anthony Sheil and Partners of Station…
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Caught in internet scam!
I don't know where to post this so will try here. I have received a scam email that is very different from anything that I have had before. After corresponding in a very normal way with someone from a Pen Pal website they suddenly offered me £2.5 million. I know that it is a scam but I am worried that the scammers have…
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Sky are charging me an extra £2 a month moan
As title .
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So......
Anyone else noticed how in tv interviews it now seems common to answer a question with the word SO....... For example Question, How did you find the cure Answer, So, we found the answer by adding a to b Listen carefully and bet you will notice it happening more and more
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ID/Passport pictures conspiricy?
I'm going abroad to volunteer soon and so need a load of passport pictures. I still have two ID pics I got from a machine when I applied for my passport. So I scanned it, used software to make a sheet with the ID pictures lined up to print standard ID size at 6x4. I did this last year and printed a few at boots and it…
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Advice On Noisy Neighbour
Hello Everyone, I was looking for some advice about a noisy and disturbing neighbour who lives underneath me and I would like to know where I stand with what I plan to do next. I have complained to the council who came out and set up the usual recording equipment. They agreed there was a disturbance (loud television late…
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Hotter Shoes fab service
i bought a pair of shoes from hotter and after wearing them for a while I developed a blister on one heel. I phoned them for advice and they immediately said they would exchange them for another pair. They have a 90 day returns policy which in this day and age is incredible. Today I took them back and got another pair. :T…
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moany neighbours
Arggggggghhhhhhhhhh! day 1 of garden makeover and moany neighbour has complained to the workers. Not me, the home owner, but the guys out there. Why? Because the spoil heap from the back garden now sitting on the front, is 'an eyesore' What on earth did he think we were doing? Digging up the back garden for fun? Does he…
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MightyDeals yet again, failing to meet commitments
In summary, this goes back to Christmas and MightyDeals incorrectly advertising heated car seat covers as available for "Xmas delivery". They weren't and came some time in January. I sent them back and got a refund on the purchase, but not on the postage. Despite numerous posts here and emails from Francesca and Annabelle…
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Warning CarTrawler sucks!
I rent a car from Miami via CarTrawler but the car agency did not hava a car I ordered. So I paid extra to them and returned the car next day (I did have to get my hotel 70 miles away). Agency told all will be fine so I did assume I will get the rest of my money back. Wrong! CarTrawler told me they will not refund cause it…
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praise- Tesco direct next day delivery to local store
That is all. :-) OK- its handy having a dropoff point, so you collect when suits you- rather than waiting in for someone to come..
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Once You Have Been Charged (Police)
No idea what section to put this in. Scrolled up and down 5 times and there wasnt a designated section or a section called 'whatever' (if mods know where to relocate this so be it) Once you have been charged of something, is it at that moment in time you can receive your items back the police have taken? Or is it only…
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Mothers Maiden Name for security
Some companies ask their customers their MMN for security. It's flawed for a number of reasons: 1. All your siblings, including half blood (through your mother) share the same answer/name. 2. If your mother has/had sisters, any children (cousins) have the same MMN as you 3. With more children born to parents that are not…
