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Praise - Isupplyenergy
If anyone out there has had enough of the big energy companies poor customer service (I'm looking at you Npower especially after past experience!) I changed electricity supplier to isupplyenergy two years ago and I wanted to say how impressed I've been so far. The prices are reasonable but the key thing is the website is…
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Vax Excellent customer service -
Some time last year, I bought a Vax floor steamer, I have been impressed with the steamer, however, the black screw cap on the water bottle cracked, it isn't just an ordinary cap, there is a plunger inside, so I tried to order a replacement, but as expected it comes as part of the bottle. On Sunday afternoon, I emailed the…
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Freeola - Amazon vouchers not arriving in post, code used!
I do a few reviews for a website (Freeola) that picks a winner every so often and I've won a fair few times, usually choosing Amazon vouchers as a prize. However, three times so far, I've had codes arrive that were already used. At least one of the codes arrived in a letter, still sealed, but was down as being used when I…
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Onkyo & Richer Sounds
Well my Home Cinema amp by Onkyo has gone on the blink after 2.5 years. First a vent - the serial number is at the back at the bottom which when you have 30 odd cables forming a rats nest going into the back makes it damned hard to get to. On the positive, one call to Onkyo and they confirm its a known issue and so will be…
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post deleted??
Anyone know why my post re Picture Perfect Canvas Prints was deleted, please? It was a genuine & honest review of my experience.
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Soon to be in the JSA queue as some just don't have scruples
I am sorry I am quite angry :( or should I think I have a lucky escape? So I started with a new employer, rung up last working day to check all was ok to start supposing in modern day it pays to check there is still a job as late as possible to starting! I was very concerned at receiving a 1 liner when they tried offering…
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Maplin
Hadn't shopped there for ages, bought an item last week, no problem with it except it went on offer this week. Went back to the shop, £100 returned to the card with a minimum of fuss. Sometimes it's good to highlight the times when there's next to no problem with a shop, they didn't roll out the red carpet or anything,…
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PayPal and bank registration
I've had a PayPal account for years. I registered and verified my Tesco credit card with them way back. A few months back I started getting messages that I was "Approaching my sending limit" and referred to some obscure financial regulations. Google shows this is common and it seems the only way around it it to register a…
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MSE News: Register by midnight tonight to vote in the general election
People are being urged to register to vote in the general election ahead of the deadline at midnight tonight ... Read the full story: Register by midnight tonight to vote in the general election Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New…
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Just my look - good!
Just to let others know, I was looking online for a product and a website called justmylook.co.uk kept coming up with the cheapest price. I checked out their VAT registered number, they had facebook, twitter etc but clearly were a new company as there wasn't much posted. I took the risk and bought anyway using paypal.…
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Praise - Ikea online delivery service
If my recent experience was anything to go by, the Ikea delivery service are getting it right. I purchased my items online, and was able to pick a delivery day to suit me - they handily deliver on a Sunday in my area. A very acceptable delivery charge of £35 for quite a few items. Great communication via email & text to…
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Warning - different specs to TBS Quad Channel Freeview card
This is a bit of a techie, specific warning Earlier this week I bought a TBS6285 quad HD channel pc card. Before it arrived I was emailed me saying “that that the TBS6285 had a model number change and is now the TBS6205 but it is exactly the same specs” I didn’t think anything of it until it arrived and noticed that unlike…
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Praise - Trade Furniture Company
After moving, my husband and I were looking for some decent pieces of furniture. Following extremely bad service from a different furniture company, which resulted in me fighting for a full refund and cancelling order, I contacted Trade Furniture Direct. The first company I had spoken to advised that I was looking at a 5…
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morrisons
for first time ever I sent email to customer support,expecting to wait at least 2 days, received phone call 3hours later and after telling about complaint ,sorted out in a very helpful way, nice to have someone listen and sort out there and then. FIRST CLASS SERVICE.
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Powerhouse fitness 5% discount
Got emails from them twice, they say oops our website was broken yesterday, sorry hhere's 5% off. My question is, is this just a ploy to get people to buy? Perhaps their website wasn't down at all. What do you think?
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IMVU/Mobile Scam Warning
I have just discovered that my son's phone has been charged just under £300 on 60 micropayment services through Paymo :mad: This is the information I have received from VF "short code 78660 customer service number for content owner 0870 0427150 to opt out send STOP to 78660 Service Micro-payment service for online content…
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M&S online order vent - horrible customer service
Hello, My story is borderline funny. I ordered some clothes with M&S and one item was a £21 jumper size "S". When it arrived I tried it on and it looked awfully huge, so at first I was happy that I am so slim that the jumper "S" is so big on me so I ignored it for a couple of weeks but later I realized I should probably go…
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MSE News: Had a flutter on the Grand National? Beware you're not charged an inactivit
Withdraw cash in a bookies account as soon as possible as you could be charged a monthly inactivity fee... Read the full story: Had a flutter on the Grand National? Beware you're not charged an inactivity fee Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works,…
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Asda Repeatedly Failing To Refund Returned Items
I am posting this not for help but out of curiosity to see if anyone else has experienced Asda not refunding money for returned items on a regular basis. I switched from my usual preferred online supermarket (Sainsburys) as they stopped promotions on many of the regular expensive items I purchase such as dog food and beer.…
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Price hike at Asda
We went to Asda, Dunstable, the other day to purchase the odd bits which we cannot normally obtain at Aldi, and among the items which we regularly get from Asda is dripping, which up to now has been selling at 60p. for 500 grams. Imagine our surprise when we discovered that the packs were now only 250 grams, but were still…
