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Warning CarTrawler sucks!

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I rent a car from Miami via CarTrawler but the car agency did not hava a car I ordered. So I paid extra to them and returned the car next day (I did have to get my hotel 70 miles away). Agency told all will be fine so I did assume I will get the rest of my money back. Wrong!
CarTrawler told me they will not refund cause it is not their faulf I did not get my car. The agency told they can´t refund cause it was a voucher and CarTrawler is the one who has charged my credit card.
So nobody is not taken resposibility, I has lost over 400 usd and I did not have a car. This is really annoying, who´s resposibility is this???????????:mad:

Comments

  • peter_the_piper
    peter_the_piper Posts: 30,269 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Might I suggest that a post on a US website may get better information than you might in the UK.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • A.H.
    A.H. Posts: 2 Newbie
    I thought this would be the best place cause CarTrawler is from Ireland. Maybe I was wrong.
  • forgotmyname
    forgotmyname Posts: 32,915 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 13 April 2015 at 10:51AM
    This thread back in 2012. https://forums.moneysavingexpert.com/discussion/4154553

    There are lots of company names/websites all using the same phone number.

    mpv-hire.com
    budgethire.com
    carhirelink.com
    globalcars.com.au
    carhirepricescanner.com

    I gave up after these
    Censorship Reigns Supreme in Troll City...

  • Might I suggest that a post on a US website may get better information than you might in the UK.


    On the contrary, I think it is very useful to UK as well as mainland Europe readers that this company goes in for the same kind of shady practice on the other side of the Atlantic.
  • peter_the_piper
    peter_the_piper Posts: 30,269 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    On the contrary, I think it is very useful to UK as well as mainland Europe readers that this company goes in for the same kind of shady practice on the other side of the Atlantic.
    I agree, As the OP did not say the site was in Europe I thought a US site might be more helpful, wrongly as it turns out. :o
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
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