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nPower - One rule for them, another for us.
I might be being unreasonable here, but I've been chasing nPower to set up an account since early August as we were receiving debt collectors etc from a previous owner whom had the house repossessed. I will be switching supplier as originally intended, but nPower have left a bitter taste of their capability as a company.…
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Bits & Pieces is in Tatters
I recently bought a present from Bits and Pieces and paid £4 for delivery. The web site states as a policy that the item will be dispatched within 48 hours. What is fails to inform is that the item is dispatched from the USA. When I phoned to ask why after 3 weeks it hadn't been delivered the lady on the phone stated (non…
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Watch battery replacement charges
Whilst with a friend collecting his watch from a well known jewelers at Blue Water in Kent I asked how much to replace the battery in my Raymond Weil watch, £70 was the reply,,, "wow now this is not an overly expensive time piece so why so much, anyway battery 68p watch back removing tool £3 from amazon job done in 10…
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ASDA Disgraceful behavior in store
Well Toady i was shopping in asda with my beloved, We were doing the usual shop and then i spotted beef on offer at half price, the maximum amount per customer is 6 pieces so my wife picked up 6 and i picked up 2 then proceeded to the checkout, Woman on the checkout ran all the wifes shopping through and she paid, she then…
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Paisley Freight AVOID! Especially with Christmas approaching!
Hi folks, sorry about the long post but please, please, please have a read – especially in the lead up to Christmas! A few days ago I purchased an expensive bike off of eBay for my son's birthday. He is eleven, and it was the one he had set his heart on. I organized a courier (Paisley Freight) to collect the bike from the…
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Another great Royal Mail delivery.....
Came home to a parcel hanging outside my letterbox. Absolutely ridiculous.
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Premier Inns Praise
We booked with Premier Inns for a weekend in London. While I was making the booking on line, because we have an elderly dog whose health is dodgy, I decided to add the extra £18 optional charge for changing or cancelling the booking up to 1.00pm on the day of arrival. Her health deteriorated significantly over the 10 days…
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Can anyone help? Direct Line £60 M&S Voucher
(posted in the wrong place at first - thanks to Torbrex for pointing me in the right direction!) Back in January I took out a Direct Line car insurance policy swayed by the offer of a £60 M&S voucher - subject to carefully applying and waiting. I carefully applied, using the correct links, not refreshing screens etc etc,…
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MoreThan phone call policies
Came off a very bizarre call with MoreThan earlier. I travel a lot with work and have in car hands free. Dialing a number is voice activated etc etc. Anyhow, I called MoreThan and said hello to be begin with. Are you driving? Rather abrupt but I replied yes and said that the phone was on hands free. The agent then replies,…
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Gogroopie site
I PURCHASED A NUMBER OF ITEMS from gogroopie read all the way through and have waited and waited nothing as arrived sent several emails no response can anyone help they have taken the money . am i doing something wrong should have i gone to the individulal sites to purchase i dont know anybody used this site thanks:j:o ps…
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MSE Blog: Is social media the only way to successfully complain these days?
"I recently downloaded the Addison Lee app on to my phone – after slipping a disc in my back six weeks ago the need for taxis has increased somewhat, but..." Read MSE Amy's full blog: Is social media the only way to successfully complain these days? Click reply below to discuss. If you haven’t already, join the forum to…
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Autotrader do not use
I have recently paid 45.95 for a 3 week ad with autotrader. This autotrader ad used telesafe, which is their filtering system to avoid spam calls. After a week I had had no calls, despite the ad being viewed hundreds of times, the price being right, and the car being the only one for miles. I dropped the price 500,…
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Anonther EE vent......
Just called EE to try to pay a bill, to lovingly be told I'm not who I say I am despite a correct password. Any chance someone could tell me why someone else would want to pay my bills for me? I just can't work it out.........
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Vogue-mark.co.uk anyone come across them? Scam or real?
I was shown an advert on Facebook and am pretty temped by some designer handbags they have on offer but the prices look almost too good to be true. Has anyone been burnt by these guys or had a good experience?
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Tesco Direct - a Joke - Avoid !!!
How does this sound - like a bad joke, but it's all true... we ordered a futon from Tesco Direct over 10 days ago on the Thurs eve for Monday delivery, we got a call on the Saturday saying there was a stock issue and it wouldn't be ready until the Wednesday, ok we said. On the Weds they called us at 3pm with the same…
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Fridge warranties not covering seal?
Hi there, My parents bought a Hotpoint fridge from Curries which comes with a standard 1 year warranty and registering online gives a further 5 years limited parts warranty. After about a month, the suction started to periodically fail so that when you close the fridge door, you can, with minimal strength (small finger)…
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Shopperdisc scam
Hi, new to the forum but have seen a couple of old closed threads about this. I noticed on my C/C that i have been charged £10 PM for quite some time by shopperdisc (from interflora site). I have tried to contact them to cancel but they only let you contact them if you have an account number which of course they never send…
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More marketing calls. AARRGGHH
So we are TPS registered and still get calls from the hearing clinic! But they are not sales calls so TPS does not apply, they say they are marketing calls! This is the organisation responsible. Central Claims Group, Road Warth Business Centre, Suite 224, Bury. BL9 9NB are the culprits. Phone 0161 763 0052 so if any one…
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M&S on-line shopping rant
it's no wonder that M&S profits are way down in their non-food departments. I like to do most of my xmas shopping on-line, but despite lots of attempts I've been forced to shop elsewhere. The M&S website is painfully slow and each time I've given up (the idea of shopping on-line is to save time!). In my frustration I tried…
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Company Cancels Order After Discount Error
I have just received the following from Zavvi: 'Unfortunately we have had to cancel this order. This is due to a discount code error on our website. We pride ourselves on having accurate information on our website, but on this occasion there has been an error which has subsequently been amended.' 'We understand this could…