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Vent against cost of connected calls from 118 247
Its a vent but also to make people aware just how much these calls actually cost, my mum rang 118247 for a number, and the helpful advisor offered to connect her, - not once did they tell her the cost that would be incurred. £10.16 - arrived on the phone bill for a 3minute 52 second call. I know the 118 call would have…
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Citylink - seriously?
Ordered a TV from John Lewis. Tracked it yesterday evening to say it was delivered. Signed for by a name that I didnt recognise. There was someone in all day yesterday, and there was no attempted delivery. Called all the neighbours but no one had it. Called John Lewis and was waiting reply. Called Citylink but they were…
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Incredible service from Amazon
I placed an order on Saturday at around 2pm - the order was delivered today (Sunday) at 9.05am. Incredible. Admittedly I have Amazon Prime (free trial), but still. That is a seriously superb service - and such competitive prices. No wonder few can compete.
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Good ole Dell and Argos - but thumbs down to HP
I've had quite a week with technology. First my printer died, I took it back to Argos expecting them to tell me to sling my hook - but they gave me a refund! (It was 7 month's old) I was pleased with their no quibble refund and went back a couple of days later and bought an HP laserjet which was expensive £199. A week…
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Collect Plus Praise
Dropped off 3 parcels at my local shop up here in N Scotland at 1135am Thursday, economy service 3-5 working days Tues to Thurs delivery £23.97 total (less than half RM price) and all 3 showing as delivered in the far SE and SW of England this afternoon. Pretty good I say.
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Homebase
A few years back we splashed out on a new Christmas tree and a couple of sets of lights for it from Homebase. Last night one of the light sets suddenly went out and after testing the lights on the other adapter it was obvious the adapter had burnt out. Today we popped into Homebase to see if it was possible to buy a…
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SPORTS DIRECT on EBAY
Would like to warn every body about ordering from this company via e bay they are very quick to take your monies for goods that are not in stock (read feedback on e bay) then you try to get through to customer services which i must say is like trying to speak to (talk talk) you wait and wait and wait, then you speak to a…
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Royal Mail going downhill
Is it me or has Royal Mail's service gone downhill since they started to hike their prices ? That's 2 packages gone missing I never received this year and still I am endlessly waiting for other stuff to be delivered. Overseas posts always seems to get here quicker. Is the war still on ? What a rip off.
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Excellent Parcel2Go service
Hi I had a heavy parcel (30Kg, 195cm x 122cm x 10cm) and put these figures in the Parcel2Go website. I got a price of 27 gbp + VAT from TNT Express UK. I went ahead and tried to book but kept getting an error. I used Live Chat and they tried to place the order, finally coming back and saying the item was "too big" for that…
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Humax Customer Service Is Awful!!
I bought a Humax pvr a couple of weeks ago. (2000t) I registered the product online and a code should have been sent via email - none received. The is a YouTube app on the box which plays hardly any videos. I am also getting an error message every now and again. I have tried phoning them and 3 times have been disconnected…
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Another (new?) Scam
Got a series of these scam / phishing e mails supposedly relating to Amazon orders Just a heads up: I did not order anything form Amazon? What is this? Click the link = You been scammed / downloaded a Trojan or whatever other nasty trick they are pulling. :( I added…
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The Disney Store VENT
Hi MSErs Very disappointing experience with the Disney Store. I placed an online order on the 1st December, for some presents for my daughter's birthday on the 11th December, including some boots she has gone mad for. The order came on the 9th December (a day later than the maximum lead time of 5 days they advertised when…
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Praise: The Book People
Just wanted to praise the customer service at The Book People. When my order arrived this week one of the books has a ripped front cover, so I go to the website to look at how to return and get an exchange in time for me to give it as a christmas gift. Instead of emailing I used the Chat function, where a lovely customer…
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Morrissey..audiobook read by Morrissey
So I almost signed up to a trial that would have given me the above free....until I saw the huge and upsetting caveat.... Autobiography (UNABRIDGED) Morrissey Narrated by David Morrissey Underhand! Oh - please don't hate on the gladioli wielding one
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Homebrew42 Good Advice
Thanks Martin for the excellent advice you've given me. The grapes are very nearly wine!
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Bed Centre UK - liquidation
Not sure if this will affect anyone but me :mad: Just obtained notice of proposed creditors' voluntary liquidation.
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ice watches
A relative bought a watch from the watch shop for my birthday and its left me with a horrendous mark on both sides of my wrist. I think they are poorly made and wouldn't recommend the watches to anyone after the experience I have had. Just wish i had told them to send it back like I was going to as it was a total waste of…
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Asda Direct Delivery Problems
Hi Just wanted to see if anyone else has been affected with their Asda Direct orders that were due to be delivered yesterday, Wednesday 11 December 2013. I had an email confirmation with the link to track my item to be delivered to my local store. Pick up was after 5 pm. It had already left on the 10th. Just after 1 pm…
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Ripped off by Ryanair.
Sorry I know this is probably the wrong place to come for this particular problem, me and my mate flew to Tenerife last week to meet a gang of mates there, but because of work commitments we couldn't go until Monday morning so we flew from Manchester with Thomson on the outward journey with absolutely no problems. However…
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Groupon Overpricing
Really annoyed with myself as I usually double check price of anything I order on Groupon. However - liked a handbag organiser I saw last night on QVC. Saw what looked like exactly the same item on Groupon deals today at £10 (usual price given as £19.99) cheaper than QVC so placed order. Just for interest looked around the…
