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Praise, vent & warnings

Archives for June 2012

Zanussi parts- amazing
I have a Zanussi washing machine that will be 20 years in the autumn . I have only had one engineer out to it (he couldn't solve the problem despite a call out fee) But this week it really broke. I found a local engineer - no call out charge- ordered the genuine parts from Zanussi which will arrive on Monday. Amazing- they…
is this a scam re: paypal?
My son has just been on the phone. He set up a Paypal account about a month ago so he could buy some phone covers from bluebud.co.uk. He's never used his account for anything else. Today he received an e-mail saying there had been 3 payments taken from Paypal from 2 different companies - all in euros and dollars. Since…
Virgin Media: Phone installed for 30 minutes before first scam call
Virgin installed my cable services, including my phone last week. After the installer left, I was flicking through the various TV channels and the phone rang. Who was it? Some Indian sounding chap telling me that I was missold PPI and he will help me claim. Seeing I did not keep my telephone number, the person calling me…
A reasonable parking warden
I nipped to Camberley today and parked in some free limited time spaces that I often use along a row of shops. I pulled into one space, but a workman came out and said they were just expecting a truck, so I said I'd move, and fortunately there was another space along the road. I went into a music shop, but I didn't get…
Fantastic praise for the Police/PCSO's
The Manchester Evening News today reported that the police/PCSO's directly involved in the operation following the Explosion in Shaw, Oldham in which a 2 year old boy was killed have declared their intentions to raise the money neede between them to fund the Funeral of Jamie Heaton. Absolutely fantastic contribution from…
Talk Talk are the worst!
What an awful company, awful customer service, awful products. The bb is like a slug, their cs give out the wrong numbers and you get given the run around and to top it off they sent me a bill on 28th June and said I had to 9th July to pay and then suspended my service on the 29th June. If anyone is considering moving over…
Software piracy and rip off Britain.
I wasn't too sure whether this should go here or in the techie bord, abut as it's only a general vent, I decided on here. I recently installed a trial version of Corel DVD pro on my laptop, and this trial period has just finished, so I was looking around at the price to purchase the full version. It is available for…
Interlink Express are great
Quick word of praise for Interlink Express - a delivery company who turn up when they say they will! Email you a specific hour too :)
Are you highly qualified in the job you were trained for ? Hands on skills
So many people in the UK , have worked really hard , gained the training and have so much skill to offer only to find they are unemployed while contracts in the UK are being awarded to EU countries.. Here's my VENT .. while these people are unemployed the Government are still awarding contracts to other EU countries when…
Monarch: sneaky way to charge extra for hold luggage
Their "systems" don't allow you to select who you want to buy hold baggage allowance for: either all passengers on a booking have to take it or NO-ONE does. Booking via the Monarch website for certain flights (their charter ones) takes you into the Avro booking engine which only allows ALL passengers on a booking to pay…
Stockwood Vale Cars - Avoid
Anyone looking to buy a used car in Bristol. Please avoid "Stockwood Vale Cars", they are also known as "Stockwood Vale Cars, 4x4 & Commercials" and just plain old "Stockwood Cars". Will report back why just after I get off the phone to them :mad:
Bogus Thames Water Personnel?
I'm in a block of flats and someone buzzed my intercom. The man said "sorry to bother you but I'm from Thames Water and was wondering if it is okay to take some water samples from your kitchen". I had no prior warning from Thames Water that someone would take any samples from my flat so is this guy a burglar or something?…
Praise for Yodel
Yesterday we ordered an item on eBay that had 48 hour delivery. Just 20 hours later, it arrived. When my hubby commented on how quick it was, the driver told him that he had finished today's run by 1pm, so when he got back to the depot he got some of tomorrow's deliveries and bought them out today. He said he did this as…
Yodel leaving items with neighbours I don't know
I placed an order with Waterstones recently on the understanding from their website that they used Royal Mail. Had I known this was not correct I would have arranged to use their collect from store service. I came home this evening to find a card through my door from Yodel saying they had left these goods with this…
Aviva insurance - Great service
just called Aviva to amend my home and car insurance because I am moving. Despite their annoying voice recognition technology, the person I spoke to was wonderful. Incredibly friendly, polite and very helpful. An absolute pleasure to deal with. well done Aviva! :T:T
scam? (I'm pretty sure it is)
I have had an email through from HM Revenue & Customs ([EMAIL="customs@hmrc.gov.uk"]customs@hmrc.gov.uk[/EMAIL]) stating the following - Dear Applicant: Following an upgrade of our computer systems and review of our records we have investigated your payments and latest tax returns over the last five years our calculations…
Tag Heuer Servicing Scam?
We have 2 Tag Heuer watches in the family. Without fail, for the last 3 battery changes between them, word has come back from Tag that they will also need a £280 service. The first time it happened, one of the watches was just 18 months old. Have just had my watch sent back to Tag for a battery change 3 years after the…
Probate Stupidity
Filled in the probate forms. Stated Luton as preferred office for interview. They came back with an appointment at Holborn. What the hell is the point in asking which office you want if they're just going to ignore it? Holborn is a 2-hour round trip. The interview lasted 7 minutes. What a total load of b******s.
ANy one used Baby2travel.co.uk??
Okay, Now I'm getting really worried. I already had a bad feeling thanks to a few reviews but I read the reviews on their site and all of their wonderful guarantees and fell for it. I ordered a pram from this online shop just before 1pm on Tuesday as they guarantee next day delivery if you order before 3pm. Since I need…
Online lotto and gaming corporation agency.
I received the following email this morning: ONLINE LOTTO AND GAMING CORPORATION LAAN VAN HOORNWIJCK 55 2289 DG RIJSWIJK THE NETHERLANDS WEBSITE: www.lotto.nl MONTH OF JUNE ONLINE LOTTO AND GAMING CORPORATION. WINNING NUMBER: OL/565/300/27 OUR DEAR WINNER, THIS IS TO NOTIFY YOU THAT YOUR EMAIL ADDRESS HAS WON ONLINE LOTTO…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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