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Banks New Wheeze.
Today we had a letter through saying that we have to "prove"to them we are keeping c/card details safe. Laudible of course but all you have to do is to fill in web site and confirm you are doing it right. Easy. All it costs a small business is from £30. per year. Nice little earner and another way of passing the buck if a…
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Warm Front people
Just had a salesman at the door claiming to be from Warm Front or similar, offering cavity wall/loft insulation. His opening line was "are you on any benefits, love?" I wasn't about to answer that at the door and said I wasn't interested as I have all necessary insulation anyway. He then said the government is about to…
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free graze snack box
Beware this... I fell for it last time. OK the box is free. It would be worth about £1 if you bought the various little bits! BUT having got my first box after about an hour of selections that you have to make, I then 2 days later received another box. This time of course not free! I was furious and sent a furious email…
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Feelunique.com
As much as we like to moan, I feel that where praise is due it should be celebrated. Feelunique.com accidentally sent me the wrong order (A high magnification mirror instead of the pair of tweezerman tweezers i had originally ordered) and the lady on customer services was amazing when I pointed out the problem. She…
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Orange
I've been with Orange for a number of years and have always had some kind of loyalty discount on my monthly plan. However, it appears this has now changed, in that they only award you a LOYALTY discount for the term of your contract. So it's not for being loyal that they give you this discount, it's a perk of the contract…
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Great service from Escentual
I ordered some Tigi Bedhead products from the Escentual website yesterday just after 12 noon. The prices were cheaper than I found anywhere else plus they were giving free P&P. Less than 24 hours later I have my order, securely packaged and with a free emery board and perfume sample. Great, quick service - I would…
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What I love about digital TV
I was late swiching to digital and I always thought my mother's constant re-tuning was down to her lack of sophistication, but now I'm on freeview with her I now find that I'm caught in the same cycle. You'd imagine that setting a fixed date to shut down the analogue signal might also give those responsible for organising…
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Models Own
Recently they had a 50% sale on their website so I thought I'd treat myself to a few nail polishes and an eye-liner pencil. About four days later my order arrived with my nail polishes but a nail art pen instead of the eye-liner. I emailed them straight away and 3 days later they got back to me to say they would send the…
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Absolutely useless T.V. licence department
We sold our house over a year ago and as I paid for the T.V. licence by DD I telephoned the licence people and told them the whole story and said we were moving out into temporary accommodation and would not have a T.V. until we had sorted out somewhere else to live, so we would not need a new licence for a while. Fair…
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advice about dodgy "debt" collecting
hi I'm not sure if this is the right thread for this but I could do with some advice from fellow MSEs. A while ago I received some money as a present (I have witnesses to prove it was definately a gift) now the relative who gave this to me wants it back. I got an email from their solicitor to this effect but when I replied…
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Been scammed when you thought you were getting cashback?
The Times is looking for a case study who has accidentally signed up for a £10-a-month subscription service when buying tickets or other goods online in the belief that they were claiming cash back on their next purchase. Please contact [EMAIL="leah.milner@thetimes.co.uk"]leah.milner@thetimes.co.uk[/EMAIL] or phone 020…
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Walking away from ATM without taking money
For the first time in my life I actually walked away from the ATM without actually taking the money I'd withdrawn. Duh, idiot. I realised a minute later and ran back, but by then the money was gone. Totally my fault, but in my defence I'm extremely tired today as students were hooting and screaming outside on their way…
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how do I deal with this scam?
Hi, I have recently been the victim of a small scam. I saw an item on eBay that I wished to purchase, but the seller was only having it picked up (not sending) and he lived too far from where I live to make it convenient to pick up. As he had 0 bids by the end of the auction, I emailed him and asked if there was any way we…
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Tesco DVD / Lovefilm not in sequence
Bit of a mixed bag experience with Tesco DVD (operated by Lovefilm). Why is it they are incapable of sending out DVDs in the right sequence? I've contacted customer services and they've told me to add and remove them from my queue and to adjust my priority settings. I've done both (not that I was doing anything wrong in…
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Reo Marketing Chesterfield
Mse regulars will remember Reo Marketing of Chesterfield who were shut by the DTI for dubious business practises in their selling of mobility products to the elderly: http://blogs.mirror.co.uk/investigat...hen-watki.html "Every aspect of this company is revolting. Mobility firm Reo Marketing notched up a turnover of £1.3…
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phone cold callers want me to prove who I am
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RANT - Availability of something I want to buy
I am going to be deliberately vague as I don't know if my husband 'spies' on me on here...:rotfl: I want to buy something from Argos for my husband's big Christmas present, at the moment it is on offer and at an AMAZING price so the option of sourcing it from another retailer is not presently available. It is not in stock…
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Well done to electrical123.com
I ordered a steam generator iron from them on Friday afternoon, for £30 cheaper than I could find it anywhere else, with no delivery charges. It was delivered at lunchtime today. You can't say fairer than that!
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Problems with Guaranteed4less AKA Advanced Global Productions and their M spa product
Hi all; Short version of a long story; 8/9/2010 Order inflatable M spa from Guaranteed4less for £275. While it works, it is great. 13/4/2011 Control Panel fails, just beeps at me whenever it is turned on. I am told it needs a replacement pump and the whole thing needs to be returned (it is quite big and heavy). The pump…
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Home firesides/fires galore illegally trading
Fires Galore are now trading as Home Firesides!!! Beware they are fraudsters. I purchased a fire online through them 2 weeks ago and I haven't received the goods. Apparently they went bankrupt as Fires Galore in 2010 but now are trading as Home Firesides Ltd. I am not sure if I have lost my money as I paid with a visa…
