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Rentokil - Praise
Phoned them up this morning to see if they could deal with getting rid of a wasps nest in an air block of the house. Arranged it & said they would get their guy to phone up to arrange for him to deal with tomorrow. The guy phoned & said that he can come around to sort out wasps nest around lunchtime today, once he does…
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Santander Rant.....
As it says on the tin...... The query - why hasn't the money I sent to my daughter on Saturday arrived yet? Normally when I transfer cash to her it hits within minutes.... Call customer services, very nice lady: Me - can you please tell me why the money isn't in my daughters account? Her - yes the payments normally take…
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My vent to Nationwide voters
Are you aware that the six Nationwide directors between them are paid a basic salary of £2,247,000 but with allowances and performance pay this rises to £6,633,000. The anual report makes it very clear that their basic salaries are going to rise substantially with one of the reasons given that they have had no increase for…
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Positive Santander customer service experience!
OK, so I know many on these forums hate 'the Spanish bank', and their customer service. And it's only fair to say, if you look at some of my other posts, that I've defended said bank when people have unfairly jumped on that bandwagon. But tonight I really do have something good to say about them. Coming to the end of my…
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post office/royal mail vent
sorry if this is a bit long. i sell a lot of things on ebay and find myself using the post office mainly to send parcels probably about 20 a week. i usually drive to a post office near where i work but today went to a different one as it was more convernient. i never normally have any problems whatsovver i pay for my…
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HELP.. Phonecall
So today, i got a phonecall from this number to my mobile: 0161 939 0436 The man on the end of the phone knew my surname and said "i am phoning from the claims department.." He had a strong indian accent and was sniggering. Has anyone else had a call like this?
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Devitt and Equity Red Star
What an efffing rip off this pair of companies (Devitt and Equity Red Star). Stay well clear !!!! I used them for motorbike insurance on a 125cc bike while learning for my DAS test. Passed last week and sold the 125 so I could buy a bigger bike. When I went to cancel the insurance (after 3months of having it). Devitt turn…
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warning - door-to-door sales people
group of 6 men walking round knocking on doors offering free loft insulation ... they become very verbally abusive when you say no to them and they start swearing ... black tops with red + yellow logo/writing on them ... if anyone can get me a name, very much appreciated
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Warning: SpecSavers Customer servicie (or lack of)
Just a warning for anyone thinking of using SpecSavers and in particular the Ealing Broadway branch. I would strongly recommend against it based on my experience, set out below. The reason I've named the specific branch is that they're franchises and the corporate website has no customer service contact details for…
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big praise for MSE
I can't believe it. I've almost paid off my debts thanks to MSE. I've only ever had 1 debt, and that was a large Credit Card bill. I know that I spent years before coming to MSE that I wash watching my money carefully etc, but after coming to this site, I've managed to push my money further. I managed to knock a £2k credit…
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Card Fraud
I had fraudulent activity on my card and wanted to make people aware. The funny thing is I'm quite careful - I never leave my card unattended. One day I happen to log into online banking and find £1000 went off my account to Apple store. I tried to trace my steps back as I have all the secure online banking measures in…
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Praise - amazon customer services
Bought a camera from Amazon in November, paid half with Nectar points. For no good reason, the camera stopped working. Telephoned Amazon on Sunday and was offered a refund. DS said this was no use as the camera has now gone up £50 and asked for a replacement. CS could not do this, so he asked to speak to a supervisor. DS…
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wonga.com
Hi There, this is a warning to users of wonga.com , my son, 18, took a short loan of 50 pound from them and a week later the 60 was collected from his account..All fine ...loan complete... then two weeks later, when he had been paid, they took 7 installments of random amounts totaling 480.00 pound out of his account. when…
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Praise: Clarks
I ordered my daughter a pair of Clarks shoes in the sale and had them delivered to store. She got them fitted and chose to wear them home. When she took them off we realised that there were no little dolls with this particular pair as the online description had stated. I emailed Clarks to let them know the product…
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Free Gift Fob Off From Bonprix
I placed an order at the beginning of May with Bonprix ordered hubby a jumper which said would come with free canvas bag which looked really nice. Jumper arrived within a few days but no bag! So I emailed and was told they were waiting on more stock arriving I'd get it at a later date. So I waited and waited and today…
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'Charity' collectors want to come in your house?!
This is a new one on me... A man came to the door saying he was working for this 'new charity' and he wanted to 'come in and discuss it'. Had nothing but a clipboard, no ID or anything to show me at the door. I told him no and he scuttled off to the next door I assume. I've never had this before, anyone used to this?!
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BT - any common sense?!
We have just had a call from BT offering us a new deal on our Broadband with them Only to be told 5 seconds into the call we can't have it as we have already got it!! Yep - they called us to upgrade our package to the package we have already! Very clever!!
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Revoo/Currys voucher misleading advertising.
I recently tried to purchase a laptop through the Reevoo website which was listed at £380 (a saving of £20) with Currys. The voucher that brought the price down to £380, as stated, states it is valid until September 2011. it does not say anywhere that it can be withdrawn at any time. Reevoo says it's redeemable at…
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Back Link Scams *Avoid*
I had a recent run in with Back links genius. com. This so called company, (more like 1 man ripping off everyone he can) will charge you an arm and a leg to put up back links. Then when they are ½ way completed with placing you back links order, they will demand more money. If you don't pay them more money they will delete…
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Tesco home delivery is rubbish
For 2 weeks now, I've been getting my groceries delivered from Tesco. However, I noticed something that just doesn't fit. Last weekend when I ordered my groceries, I noticed that a third of the items that I always get, were not on their website. These are Tesco own brand items as well. Various frozen goods, stuff like…
