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Revoo/Currys voucher misleading advertising.

mrputney08
Posts: 132 Forumite


I recently tried to purchase a laptop through the Reevoo website which was listed at £380 (a saving of £20) with Currys. The voucher that brought the price down to £380, as stated, states it is valid until September 2011. it does not say anywhere that it can be withdrawn at any time. Reevoo says it's redeemable at checkout. I goet to checkout (no money has been exchanged) and it says 'invalid voucher code', and asks me to pay £400, not the price as stated. I have rung and emailed Currys and they say the voucher is not valid and I cannot buy at the price advertsied of £380. Quite clearly the voucher is valid and I should be able to purchase the laptop at the price advertised. (I can't give you the link as I'm a new user and am not permitted, but if you type Toshiba L755 D-10V it will take you to the Reevoo site where this voucher is).
PLS NOTE: They've just corrected to Currys £400! Damn, my £380 laptop chances dashed
Reevoo have OBVIOUSLY SEEN THEIR MISTAKE and the fact that I let them know I've emailed Trading Standards and now yourself!!
I have been in touch with Reevoo by email and they are saying that the voucher is valid for parts only, yes the voucher code is 'PARTS11' but this is merely a CODE, not a description of what it should (have) be(en) used for.
Surely this is or rather WAS false advertising, misleading at best?
The site took approximately 24 hours of trying to wheedle thier way out of it before they changed the price to £400. No cheaper laptop for me but at least I've put an end to the misleading voucher and price that doesn't work! :T
PLS NOTE: They've just corrected to Currys £400! Damn, my £380 laptop chances dashed

I have been in touch with Reevoo by email and they are saying that the voucher is valid for parts only, yes the voucher code is 'PARTS11' but this is merely a CODE, not a description of what it should (have) be(en) used for.
Surely this is or rather WAS false advertising, misleading at best?
The site took approximately 24 hours of trying to wheedle thier way out of it before they changed the price to £400. No cheaper laptop for me but at least I've put an end to the misleading voucher and price that doesn't work! :T
0
Comments
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It was a mistake....you pointed it out...they sorted it. Good work!0
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