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writing to companies with your praise or complaints ?
you always hear about people writing or phoning to complain about service or employee issues but how many of you actually get in contact in a more positive way ? i work with the public so any praise is a real moral boost and even makes you want to do even better believe it or not when we get letters of praise, they always…
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Olympics tickets
Olympics tickets - Like so many, we missed out on getting tickets. It is galling to see that mainland Europe has had tickets that we could have bought online had someone in the London team thought a little more of us, the taxpayers, and pointed us in that direction. I feel that we the British have been led by the nose into…
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Praise: Window Handle Keys
After 10 years in this house my 1 and only downstairs window key went walk abouts... All the windows have ended up locked (Their locking mechanism is the same as the upstairs window opening mechanism so it was bound to happen) and it was starting to get stifling in the 3 days lovely weather we've had... I emailed…
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Day in the Life of Bob - Waiting for Delivery vs. Going to the Toilet
i was expecting a delivery and as usual I've been toying with the idea of going to the toilet. Knowing god would wait until i was on the toilet, I pretended i was going. I sat on the loo and Waited a few minutes. Still no delivery. Went downstairs and checked out window to see if the delivery is nearby. Nothing. Ran to…
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WARNING DIXONS not taking returns / exchange
Hi, I bought a dishwasher from Dixons. It was damaged. I asked for replacement. After issues they agreed to exchange the dishwasher on 31/05. However I didn't heard anything from them. I am calling them on daily basis they are saying that their system is down and they cannot exchange or collect any good it is being dealt…
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Someone spat in my food!
Hi. I feel so disgusted and violated right now, I'm not sure what I should do next. Last night I made a lovely Spanish stew that was to last me for at least a couple of days. I left it out in the kitchen overnight. Pan covered with a lid. This morning I lifted the lid to find someone had SPAT in it. Phlegm and all. I…
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Difficult Delivery Firms
I have just had a sign made which I am going to screw to the front gate. It says:- THOUGHT FOR THE DAY Remember who pays the P&P charges. So the next time I get grief from a bad tempered delivery person I will point to my sign. If I Don't happen to be in during the 12 hour period they say they might deliver my goods then I…
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Anyone got the email address for Carphone Warehouse CEO?
As above, need to write a long complaint email to him about the complete balls up that his TalkMobile company made of transferring my wifes number across to their network.
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Rental Deposit – Small Claims
I recently left a property after staying there only one month, the shower did not work, I could not sleep due to a large Avery placed in the neighbours garden and the landlady gave me good reason to believe she was not quite stable. So obviously I decided to find somewhere else to live. I told my landlady that I would be…
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bogus charity: Everyone's Children's Trust
I saw some charity collectors for Everyone's Children's Trust outside my local Sainsburys. Something about them didn't look right so I checked them out at the Charity Commission web site when I got home. They are indeed a registered charity but have not spent any money on "good works". All their collections (about £20,000)…
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Article - Want Better Self Esteem, Saddle Yourself with Mountains of Credit Card Debt
I just read this article and wanted to discuss... I personally cannot believe that young people are so blind to the truth that debt of any kind would make them feel better about themselves. It's scary to think that articles like this are telling us it's okay to be in debt, if it makes us feel good!! I admit as a young…
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Creative Fireplaces
I'm having terrible problems with this company as they delivered late & sent the wrong spec fireplace. I can't get a sensible response from the company- the guy's name is Raj & I just want this fireplace as ordered & fitted. Ebay clients say they are great but I have had a very poor experience with them. I'm relectant to…
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Read this before you buy cloths from M & S
Letter to Marks and Spencers: I bought some chino trousers from your stores on November 2008 and January 2009 (see receipts). I am enclosing the broken zip from one pair of trousers. This is the second pair of trousers in which the zip which has broken. The stitching in a seam has come undone on one pair and the tags on…
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Warning: Pixmania account details appear to have been stolen!
Received an email to an email address only used for registering at Pixmania. The email details my full name, first name and surname, which was not in the address. I can only surmise Pixmania account details have been stolen, as that's the only way they would have my full name. Tried contacting Pixmania but contact links…
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Chelsea Megastore
Just to warn people about their apalling customer service! I bought a jacket for my dad for which I had to pay £4.95 p&p which had to be sent to my address as i am the card holder (I live in Manchester and dad in London). It was too small so I sent it back asking for a bigger one with a letter asking for the package to be…
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emails with 'no reply' addresses grrr
WHY do firms do this?? so annoying, having to go through their website enquiry forms each time, to follow up a query.. should be outlawed!:mad:
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Day in the Life of Bob - Going to the Royal Mail Collection Office
Time for another installment I think! :rotfl: Just had an interesting experience with Royal Mail and thought I'd share :) Today I was expecting an urgent special delivery package. At a royal mail van driver pulled up outside, rang the doorbell, and posted a 'sorry you weren't in' card through the letterbox before I could…
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Lidl - yet another price rise
The ground coffee has gone up from £2.99 to £3.29. It's the one in the gold pack - Bellarom is the brand, I think. (And before I get flamed, yes, I know it's still good value. It's the fact that all their rises recently have been 10% or more in one step. It's like they won't change the price tickets for less than that!)…
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Praise for letting agents - well one, Crixtal!
Following on from a thread with ridiculous letting agents and a threat of legal action I thought I would offer some praise for one in particular. Before buying my home in Manchester I rented a few places and came into contact with a few different letting agencies, both large and small and had varying issues. * Isaac…
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f4furniture, excellent
Some time ago I asked for information about this firm. Having had no reply i decided to order anyway as it was a lot cheaper than the same table on e bay. The table took 3 weeks to arrive.They are made to order, It is lovely and excellent quality. The service was impeccable. Emails replied to within minutes. This is an…
