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Day in the Life of Bob - Going to the Royal Mail Collection Office

bobwilson
Posts: 595 Forumite
Time for another installment I think! :rotfl:
Just had an interesting experience with Royal Mail and thought I'd share
Today I was expecting an urgent special delivery package.
At a royal mail van driver pulled up outside, rang the doorbell, and posted a 'sorry you weren't in' card through the letterbox before I could answer the door. He got in his van as I opened the front door. I called to him "Hey, hello?" ... As I was running down the street after him in bare feet, he drove off at break-neck speed. Must have been an amusing sight for the neighbours :eek:
This was an urgent item that I needed today.
I called up the number on the card, and complained to royal mail.
Royal Mail man on Phone: "I'm afraid I can't contact the driver. The earliest I can set it up to be redelivered is in 2 days time."
Me: "But I need it today."Royal Mail man on Phone: "Go to the collection office then."
I went to the collection office..
Collection Office Man:"This is from today. Come back another day."
Me: "I called up and was told I could come in today. The postman didn't wait long enough for me to answer the door. This special delivery item is urgent, I need it today."
Collection Office Man: [defensive tone] "Then how come he had enough time to put a note through your door? The driver isn't back yet! We close at 1pm, but if he'll be back by then I can't tell ya!"
Me: "I'll have to wait then. I need it urgently. The postman didn't wait long enough for me to answer the door."
Second Collection Man: [joining in] "No! He wrote a note, so he definitely waited long enough!"
Me: [stunned that they're arguing with me]
[They both walked off searching for the package and came back.]
Collection Office Man: "I'm serving other customers now. Up to you if you want to wait to see if it turns up."
Me: "Well it's important I receive it today, so I'll have to wait."
Collection office man: [offers no apologies, silently continues serving in a grumpy manner]
Second Collection Man: [defiant tone] "Right. I've just spoken to the driver, he's angry with you."
Me: [stunned]
Second Collection Man: "YOU SAID HE HAD ALREADY WRITTEN THE NOTE. HE SAYS HE KNOWS YOU AND YOU ALWAYS SLEEP IN LATE! HE DIDN'T WANT TO WAIT AROUND FOR YOU TO ANSWER THE DOOR."
Me: "I beg your pardon? He doesn't know me. I don't sleep in late, I'm self-employed."
Second Collection Man: "Well that's what he said. He's not pleased with you. He left a delivery slip, so he must have waited."
Me: "Actually this happens quite often with royal mail, can you please ask him to wait a little longer for me to answer the door in future?"
Second Collection Man: "HE HAS OVER 60 PACKAGES TO DELIVER!"
Me: "He can't have waited longer than a few seconds. I need time to reach the front door. Please ask him to wait a bit longer in future."
Second Collection Man: "FINE!"
...........
Ah life
wouldn't it be dull if we didn't have these people to deal with?
Perhaps I should find a place to live with a long front garden. That way they can't escape so quickly
... or move to the countryside, I rarely have a problem there with services!
Until that day... onwards! :rotfl:
EDIT: After speaking to my neighbours today, it turns out they all have the same problem with this postman. I hadn't realised this before, but they say they frequently have to run after him. :mad: Here was me starting to think I must be unreasonable.
Just had an interesting experience with Royal Mail and thought I'd share

Today I was expecting an urgent special delivery package.
At a royal mail van driver pulled up outside, rang the doorbell, and posted a 'sorry you weren't in' card through the letterbox before I could answer the door. He got in his van as I opened the front door. I called to him "Hey, hello?" ... As I was running down the street after him in bare feet, he drove off at break-neck speed. Must have been an amusing sight for the neighbours :eek:
This was an urgent item that I needed today.
I called up the number on the card, and complained to royal mail.
Royal Mail man on Phone: "I'm afraid I can't contact the driver. The earliest I can set it up to be redelivered is in 2 days time."
Me: "But I need it today."Royal Mail man on Phone: "Go to the collection office then."
I went to the collection office..
Collection Office Man:"This is from today. Come back another day."
Me: "I called up and was told I could come in today. The postman didn't wait long enough for me to answer the door. This special delivery item is urgent, I need it today."
Collection Office Man: [defensive tone] "Then how come he had enough time to put a note through your door? The driver isn't back yet! We close at 1pm, but if he'll be back by then I can't tell ya!"
Me: "I'll have to wait then. I need it urgently. The postman didn't wait long enough for me to answer the door."
Second Collection Man: [joining in] "No! He wrote a note, so he definitely waited long enough!"
Me: [stunned that they're arguing with me]
[They both walked off searching for the package and came back.]
Collection Office Man: "I'm serving other customers now. Up to you if you want to wait to see if it turns up."
Me: "Well it's important I receive it today, so I'll have to wait."
Collection office man: [offers no apologies, silently continues serving in a grumpy manner]
Second Collection Man: [defiant tone] "Right. I've just spoken to the driver, he's angry with you."
Me: [stunned]
Second Collection Man: "YOU SAID HE HAD ALREADY WRITTEN THE NOTE. HE SAYS HE KNOWS YOU AND YOU ALWAYS SLEEP IN LATE! HE DIDN'T WANT TO WAIT AROUND FOR YOU TO ANSWER THE DOOR."
Me: "I beg your pardon? He doesn't know me. I don't sleep in late, I'm self-employed."
Second Collection Man: "Well that's what he said. He's not pleased with you. He left a delivery slip, so he must have waited."
Me: "Actually this happens quite often with royal mail, can you please ask him to wait a little longer for me to answer the door in future?"
Second Collection Man: "HE HAS OVER 60 PACKAGES TO DELIVER!"
Me: "He can't have waited longer than a few seconds. I need time to reach the front door. Please ask him to wait a bit longer in future."
Second Collection Man: "FINE!"
...........
Ah life

Perhaps I should find a place to live with a long front garden. That way they can't escape so quickly

Until that day... onwards! :rotfl:
EDIT: After speaking to my neighbours today, it turns out they all have the same problem with this postman. I hadn't realised this before, but they say they frequently have to run after him. :mad: Here was me starting to think I must be unreasonable.

0
Comments
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bear feet eh? are they some sort of slipper you wear?one of the famous 50
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After a run in with citylink,I now always display a sign on my door,if I am expecting a delivery that says "If you are reading this sign,I am in."0
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just phoned up a company to check whether a recorded delivery letter I sent had been received.
Eventually it was found - it had been stuffed in the post sack along with all the other post and had not been signed for. What the .... is that all about. I paid for a service and now it is quite possible the person who was supposed to sign for it could say they had not received it. Bloody livid with Royal Mail. how often does this happen - I suspect a lot.0 -
I think the forum should come with a warning that all negative comments regarding Royal Mail will result in you getting serious !!!! from Custardy......who probably uses their Royal Mail sack as a pillowcase to snuggle0
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maybe get up a bit earlier,be dressed and respectable, then spend less time writing over length rambles on the net
ex postie
Wow. What business is it of postmen to judge their customers lifestyles or how their customers are dressed? What bloody cheek.
Bob mentioned the postman left quickly, a problem I'm sure many people have had. He didn't say he was asleep.
I hope my postman doesn't judge me when I answer the door to my own home without shoes on.
I find bob's rambles entertaining. If you don't like it what are you doing in the "Praise, Vent & Warnings" section?0 -
Wow. What business is it of postmen to judge their customers lifestyles or how their customers are dressed? What bloody cheek.
Bob mentioned the postman left quickly, a problem I'm sure many people have had. He didn't say he was asleep.
I hope my postman doesn't judge me when I answer the door to my own home without shoes on.
I find bob's rambles entertaining. If you don't like it what are you doing in the "Praise, Vent & Warnings" section?
what business of yours is it what and where I post?
have you made yourself respectable today?0 -
-
Wow. What business is it of postmen to judge their customers lifestyles or how their customers are dressed? What bloody cheek.
Bob mentioned the postman left quickly, a problem I'm sure many people have had. He didn't say he was asleep.
I hope my postman doesn't judge me when I answer the door to my own home without shoes on.
I find bob's rambles entertaining. If you don't like it what are you doing in the "Praise, Vent & Warnings" section?
as its an open forum anyone can post where they like,0 -
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