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morrissons vent, and praise
my hubby was in the toilets at morrissons yesterday, when a member of staff walked in and started spraying air freshener about, then the dumb idiot sprayed him straight in the face with it:eek::eek: next thing we know, he can't breath and his eyes feel like they are on fire they called an ambulance, that took him 200 yards…
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Warning: Tesco Mobile Price Differences
The Samsung Galaxy Europa mobile phone costs £99.97 on Tesco Mobile internet shop. I wrongly assumed that it would be the same price in store and went to buy one today. When I got there, I noticed the price was £129.99 or £119.99 if you spend £20 on groceries. I asked the man about the price difference and he said he can't…
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FLYBE - customer relations? I think not! tut...
After booking a flight with FLYBE recently I departed from Newcastle destined for sunny Southampton. Shortly after (a delayed) take off we returned to Newcastle (not sunny) and all got off - the reason stated was technical difficulties. After hanging around for a couple of hours they cancelled the flight. I stood in a line…
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Praise for Virgin. Vent at Santander
Same problem, 2 different ways of dealing with it. I have CCs with both of the above and, being of a forgetful disposition, I pay both payments on the day I get paid (6th) in case I forget to do it in time for the payment date towards the end of the month. (I don't do it by DD as the amount varies as I'm trying to pay as…
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Parcel Scam
I've had an email this morning from Knowsley Council / Merseyside Police to warn of a scam. Cards are being dropped through letterboxes to say you have missed a delivery and to phone 0906 661 911, this is based in Belize and if you call you'll only get a recording but as soon as it starts you'll already be charged £315. No…
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Warren Evans Beds - Praise
Just want to give this London based bed company some praise. When we wanted a new bed for our new house, we did a bit of research, and people seeme to rate Warren Evand higher than the bigger Bed Stores, so we went to their Camden store. From the start is was much nicer - no horrible plastic sheets in on the beds, friedly…
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Please help - complaints needed!!!
Dear all, I am a 2nd year student studying language and linguistics and I am currently studying the language used to complain. I would sincerely appreciate any examples of written complaints. So if anyone has any emails or letters they have written to complain to any company no matter how old or short this would really…
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VENT: Tesco Clubcard Voucher Exchange
I'm slightly annoyed about the information in the Tesco Clubcard Voucher Exchange leaflet which is misleading (imho) The leaflet states you can exchange £10 for £20 on FINEST wines and champagnes. The exclusions states "beers,ciders,spirits, alcopops, fortified wines, hampers and gift packs". It makes no mention whatsoever…
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Praise Pizza express
Having never been to pizza express I decided to treat myself with my tesco reward vouchers. Me and my mate went to Pizza express in Salford Quays both had a pizza and a drink each, came to £25.90 paid £20 in rewards and £5.90 in cash. The pizzas we had were excellent. We only waited ten minutes from when we ordered them,…
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debenhams refusing orders
:mad: I have tried three times to order the whisky ship, twice online and the third time with customer services via the phone. Each time the order is accepted then the next day an email arrives to say they have cancelled the order as age securitychecks couldn't be verified. The request bt email was i phoned the order which…
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Supermarket special offers not entering
I get so tired of continually having to check till receipts carefully as there are usually some errors, but my visit to Morrisons on Monday was 'over the top'. I went in for a few things, but found lots of good multi-buy offers eg After Eight Mints one for £2.99 or 2 for £4 and Whiskas one for £3.45 or 2 for £5 and was…
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Praise for the security guard and staff in Tesco.
I nipped into Tesco to return something earlier and just as we walked in there was this bloke as what i'd describe as a 'Man Mountain', he was huge and I certainly wouldn't have messed with him. He was surrounded by a young lad in a security uniform and about half a dozen members of staff. All of a sudden this bloke pushed…
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Value Saver Club - AVOID
Had a call refernce https://www.valuesaverclub.co.uk and said i would have a look at it. Signed up with a 30 day cooling off period. Was told i would get £40 worth of fuel vouchers and access to 'great everyday' deals for only £59 a year. Paper work cam ethrough and the fuel vouchers are redemption ie you have to send…
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Praise : Sebo & Miele vacuums cf Dyson
FWIW and imo, Dyson are way over-rated. We've had several [not my choice] and every single one has all been a colostomy [bag of shi7e]. They don't work half as well as the ads imply. They all give up the ghost after a year or so. If you can afford it put a bit extra to it and buy either a Sebo or a Miele - they are truly…
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ShopTo £3 credit being taken back on next order
Basically I was 'lucky' enough to use both of the recent ShopTo £3 credit codes on a previous order. Then couple of days ago I placed an order at full price. They took the money and then didn't send me the item. Phoned them up today and they claim that because I had used the credit then they had taken it back my account…
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Very.co.uk - Be Very afraid!
I will try to keep this short! Last year I ordered some goods from Very and placed them on their Buy Now Pay Later plan (BNPL) which was interest free if the balance was cleared before Oct 2010. I cleared my balance not long after I purchased the goods, and when my statements were due, it would say that my account was in…
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BHS customer services
I ordered stuff online from BHS not only has it not came i have spent over an hr trying to sort this out on the phone .They wont refund my cash as the order is on the motor for delivery today.My advise to anyone reading this DO NOT BUY FROM BHS ONLINE
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Warning: avoid Play Trade sellers
I'm a seasoned internet shopper and I've just been ripped off by a Play Trade seller. :mad: I ordered a DVD at the beginning of November and it never arrived. The seller hasn't responded to my emails. Play.com's complaints process is rubbish and they make you wait a very long time before you can start asking for a refund,…
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flooring2floors not responding
Hi not sure if this is the right place so please forgive/redirect me if not. I ordered some laminate flooring from www.flooring2floors.co.uk last week and am still waiting for it to arrive. I'm a bit concerned as I have tried calling them but there is no answer, one number 01727837001 goes straight to O2 voicemail and the…
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Public services: Are we getting value for money?
With the government awarding more and more public services contracts to private companies at a time of severe cuts to public spending, where local councils are being forced to make substantial savings, you have to wonder whether tax payers are receiving value for money? Are exemplary procurement practices being promoted?…
