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The Link
I ordered a laptop today with The Link. I looked over their page and down the left hand side was 'Our Commitments'. 24 hour delivery and no mention of working days. I placed my order again nothing was said about working days. I now find that my laptop is coming on Monday when nobody will be in to receive it. I cant take…
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Why do I have to give B&Q my postcode just to get an overcharge refunded??
I was unfortunate today to have simply been overcharged. Display sticker had one price, but on checking the receipt I discovered I was charged a pound or two more. Simple says I, I'll query it and get it refunded. Then the fun starts ... it can't be dealt with at the tills, "you'll have to take it to the returns desk"…
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Bissell
I bought a bissell carpet cleaner 13 months ago cost nearly 300.00. On Sunday it stopped working. I rang bissell Monday morning, on hold for 15min. They arranged collection of the cleaner on Tuesday. I thought it would be away for ages. However at 8.10 Thursday morning the cleaner arrived back fixed and no cost to me.…
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Should have listened to my mother... (Vent!)
Mid December I was looking for a new coat. I'm petite (a smidge over 5') and really wanted a well fitted coat, and although lots of high street stores cater for us shorties now, my choices were limited. Plus when buying an item like this that I'd hoped would last, I wanted to be fussy and get the perfect one. Eventually,…
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Thomas Cook taking a donation for charity
I recently booked a trip (partly business/partly pleasure) with Thomas Cook and today I received their confirmation (I paid in full as I am going fairly soon) and noticed that they were thanking me for my £2 donation to their favourite charity:mad: It may only be £2 but I would rather donate to a charity of my choice…
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Santander or Abbey or whatever they call themselves
Right, wondering if anybody could help me- I'm waiting on a new bank card to be delivered to my local branch, it was due in on Tuesday. Today is payday and I'm supposed to be going to London for the night tomorrow. Anyway went into my local Abbey at lunch at the card hadn't been delivered. I asked the woman if I could…
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Diapol Granite Kitchen Worktop
I'm having a real nightmare with this company, Diapol, at the moment. :mad: In November 2009 I was looking for a granite worktop company to get a new worktop for my kitchen and having looked around at a few different companies, found Diapol who seemed very reasonably priced and had some good things written about them on…
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Tesco online snotty letter - thoughts
Not really looking for much in the way of feedback here, really - though comments from anyone who's had a less-than-satisfactory experience with the Tesco online grocery delivering service themselves very much welcome, particularly if they've any thoughts on the structure of the letter. Is my experience fairly standard, or…
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Sports Direct
Has anyone managed to find a contact numebr for sports direct? I ordered a pair of trainers for my daughter online and they have sent me the wrong item ... i would normally just return the unwated item but I have to pay for the postage eventhough it's due to there error. Thanks
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Selling Gold? Beware!
Just received some gold back from Gold Refiners after declining their offer(s) and find I'm a piece missing. Having photographed and weighed the items before I posted it off I was able to confirm it wasn't my imagination or a 'senior moment'. After a terse conversation with one of their staff it is being looked into but…
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Phone Recycling 'Simply-Drop' Good Report *please move*
Hi All, I just wanted to inform those who are planning to sell their phones of the wonderful customer service I had from Simply-drop. I had a new Nokia phone spare, so I went on the MSE phone checker tool MobileValuer.com and the phone was worth £97 I couldn't get to the postoffice in time so I just stuck it through the…
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Refund to a cancelled debit card/ Sapphire Studios
Hi everyone, Hope I've posted in the right place, sorry if there's already a thread on this topic! I just wanted to see if anyone had any advice on the mess I've got myself into. After entering a competition to win a photoshoot in London, I got a call saying I'd 'won' a session, but had to pay a booking fee (£99.98) for a…
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Parcel Monkeys
Parcel Monkeys - Monkeying Around THis company is absolutely terrible. It took me 3 e-mails and numerous calls to get them to collect, then they sent two unrelated parcels to the same address! Morevoer, they do not act on e-mails and all their telephone lines divert you back to the web - an endless and frustrating loop. Be…
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Compensation culture.
This is purely a rant!!! My mum emailed me and asked for my friends contact details. Curious, I phoned her to ask why. Turns out she is trying to sue my old local pub because she tripped in their carpark nearly 2years ago and dislocated her shoulder, and my friend is the only 'witness' she knows (I was inside, as was my…
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A vent at crooks!
I don't know if anyone has heard about the £1000 subsidy that the jobcentre give employers if they hire someone? Well anyway £500 is given when they take someone on and another £500 after 6 months (i think) So today a women comes into the jobcentre and says that she was meant to start work 2 weeks ago but now couldnt get…
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Rollback - Total Con?
During the post Christmas period I did a load of grocery shopping online with Asda, however couldn't check out as it transpired they'd cancelled all deliveries to my area due to the adverse weather. A few days ago I revisited Asda online and that old basket of shopping was waiting. Some of the items had been on Rollback…
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Overcharged by a major supermarket ...
Hi, to start with .... am I in the right place? I did a big shop the other day and was overcharged for 2 items that did not scan. So the 'supervisor' manual put the items through at 4 times the actual price. I was promised an investigation and an email reply within 2-3 days. That was 3 weeks ago. Any advice?
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Still haven't received my £20 amazon voucher from Love Film. 69 days and counting...
Does anyone her remember Love Film's offer just before Christmas, whereby you would be sent a complimentary £20 Amazon voucher for joining up? I ask because I took them up on this offer at the beginning of November and I still haven't received mine yet. Let me start by saying that I followed the terms and conditions to the…
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argos
anyone else find it annoying when all you need is a replacment mobile phone they say you have to purchace it with 10 pounds off credit when all you wont to do is put your old sim in the new phone argos insist its to stop people buying cheap phones for crimes what a load off tosh rant over
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Warning tesco clubcard+ deposits
Went shopping yesterday and as usual my CC+ was empty, so before entering the store I checked the balance (£3.00 credit) and went to CS to top up. I asked to deposit £30.00 and the lad took my cash and gave me the receipt. I then checked the receipt and saw that it said CLUBCARD+SALE and was headed SALES VOUCHER. I…