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Praise, vent & warnings

Archives for November 2009

Rpoints/Cashback Kings Data Protection
I was doing some checking tonight to see if one of the cashback sites I've found had registered for data protection as I was a little concerned by the look of the site. I started checking if all the cashback sites I use have registered and they all have which is good news except for one which is Rpoints/Cashback Kings.…
Toys R Us...Just having a vent!
They are such liars! Got my delivery today minus an item. Not a problem, just a stocking filler. I got an e-mail at dinner time saying they'd tried to call me today to let me know & were sorry for missing item. Did 1471 on the phone just in case had missed a call. Last number was a few days ago from my DH. No missed calls…
DFS nightmare
Hi I have been a member for a while but always looked rather than posted. Guess this is one of those times I really need advice. I ordered a sofa from DFS 12 weeks ago. It was delivered today (hubbie was at home and paid for it on arrival). when they unwrapped it DH noticed some problems and refused to sign for it. I…
O2 iPhone users forced into paperless billing
Hello all, This may sound slightly pedantic, but I'm not happy with the email I received from O2 this morning. The email, sent to all iPhone users who currently receive paper bills, explains that they will now receive their bills online and this month's bill is the last paper one. When I signed up to the contract, some 14…
text message supposedley from British gas
Hi all, I have just recieved a text message on my mobile supposedly from British gas as follows, IMPORTANT MESSAGE FROM BRITISH GAS. your electricity meter is now due for an upgrade please call UNITED UTILITIES(our meter operator) on 08450501268 I of course rang BGas and the first operator said i was due but because of my…
Play.com blue ray
My girlfriend bought me a Samsung blue ray player from Play.com last christmas. Within a week it had more or less packed up and stopped playing. My girlfriend informed Play (after a great deal of difficulty) of the problem and they more or less insisted that it was the manafacturers responsibility to rectify the problem.…
BHS non existant customer service - what to do?
Hi everyone, hope someone can help, I ordered 2 gift sets worth £15 from the BHS website on 18th November as they were half price. I had an email from them saying that the order had been placed and I would receive another email telling me when they were despatched. I have an invoice with a order number and everything. £15…
Blockbuster Rentals
OH signed up to Blockbusters free trial and silly him didn't cancel in time so we kept it for one month, then requested a cancellation for this month using there online facility. Given them plenty of notice yet he's woken up to an email this morning to say that they have taken money for this months subscription?? They…
Praise for Furniture Village
I visited and placed an order for a suite, paying the deposit. Next day I got a voucher code (on this forum!) and phoned them, and they accepted it and re-did all the paperwork (ie showing deposit, monthly payments etc altered to reflect the £100 voucher code!) Amazing. They could easily have said sorry miss you already…
McDonalds Praise!!!
Turned up unannounced to the already very busy McDonalds on the A50 at Uttoxeter with a large group of very excitable kids off to the water park at Alton Towers. The service we received from them was first class. They couldn't do enough to help and although they quite a bit of stick at times, fair play to them for their…
Wrong Door
This has annoyed me. Am I right to feel annoyed and left wondering how it happend? The wrong number I can understand but the wrong house and the wrong street just seems so sloppy it's unbelievable.
McDonalds Festive Cheese Melt Wedges
I thought these looked nice and decided to try them out. Although they were absolutely delicious with the tangy tomato sauce, I was surprised that there are only 4 small wedges per £1.49 portion. Worth trying maybe just the once, but definitely not worth the £1.49. Sorry.
Never asked for ID anymore
Not really sure this is a praise, vent or a warning - just a general comment. I'm not even 20 yet, but in the last 6 months or so, I haven't been asked for ID once for alcohol. Whether it be drinking out or in supermarkets. It was something that really used to annoy me, but now I kinda miss it. Not sure why, but it seems…
problem with waterstones online
has any one else had any issues with waterstones dispatch delays. i placed an order in august for 2 books, both were on pre-order, one was due to be released in september, the other on 5th november. the september one was dispatched on time, but the november one hasnt yet, (now 29th november) on the main page the item…
Poor after sales service from Currys
We bought a new Neff oven from Comet in August but after installation discovered that the oven light was cracked. Despite immediately notifying Currys, and chasing thenm once when it turned out they had completely overlooked putting through the request for a replacement, we're still waiting for it. Is this par for the…
Sainsburys refused to sell OH a bottle of wine
as he was with our 16 yo DD and apparently the two of them together were classed as a 'group' by the cashier and store manager and despite being part of other shopping they decided OH was buying the (red) wine for DD to consume :eek::eek::eek:. OH said it wasn't for her (what 16 yo drinks red wine - if it had been Breezers…
Liverpool Airport Security Checks
Just wanted to let you all know about a recent experience in Liverpool John Lennon Airport, that may be of interest if you are planning on using the airport anytime soon. Last week I travelled to Germany and having not travelled from there for a long time, instead choosing to fly from Manchester I assumed the security…
Boots 3 for 2
I shop at Boots a lot and have never had any problems with them, but something happened in the Peterborough store today that I questioned, so please bear with me as I try to explain... I had 3 toys (all £10 each) and 3 other smaller gifts (all £5 each) in my basket. The toys were three for two but as the gifts were my…
Bake Beans
Deleted by the owner 11th May 2010. Thank you for your assistance.
Online company pricerunnersale is it legit?
Amended http://paintrunnersale.com/ Is paintrunnersales legit, can't find no contact or business info. Anyone dealt with them. I stupidly purchased the paint set and although I paid via maestro the receipt to my email inbox was nochex as below. It shows on nochex. "Subject: Nochex Payment Confirmation To: XXXXX@XXXXXXXX (I…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
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Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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