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Online company pricerunnersale is it legit?

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angelnas
angelnas Posts: 171 Forumite
edited 28 November 2009 at 7:20PM in Praise, vent & warnings
Amended http://paintrunnersale.com/

Is paintrunnersales legit, can't find no contact or business info. Anyone dealt with them. I stupidly purchased the paint set and although I paid via maestro the receipt to my email inbox was nochex as below. It shows on nochex.

"Subject: Nochex Payment Confirmation
To: XXXXX@XXXXXXXX (I changed)

Thank you for choosing Nochex to make the following e-money purchase, which will appear as "Nochex" on your card
statement. We value your business.

Sent To: paintrunnersale (PAYMENT@ASOTVGROUP.CO.UK)
Amount: £7.99
Date: 28/11/2009 12:01:58
Funded From Card Ending: XXXX(I changed this)
Description:
[NO MESSAGE ATTACHED]

In the unlikely event that you do not receive the goods or services you are expecting in relation to this purchase please click here.
Information about the terms of this payment can be found here."

I have deleted the rest, also have received two emails one confirmation and the other order status which is pending from paintrunnersales.

Anyone ever dealt with them?

Comments

  • Tiglet
    Tiglet Posts: 405 Forumite
    Part of the Furniture Combo Breaker
    Sorry - the link doesn't seem to work. I found asotvgroup, but their site just says "website coming soon".
  • angelnas
    angelnas Posts: 171 Forumite
  • rsykes2000
    rsykes2000 Posts: 2,494 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    No contact details at all on the website means I would never order from them, regardless of anything else.
    Website has only been registered since Oct 2nd.
    All the WHOIS details come up as 'unknown'.
  • angelnas
    angelnas Posts: 171 Forumite
    edited 28 November 2009 at 7:39PM
    I knew it......try to find the contact telephone for nochex and give them a ring and also call the bank to freeze the account incase they have my credit card details although nothing showing online yet. Probably wont see until Monday when it shows.

    Although, im not sure if they have my card details, as you have to type in the password bank sets via merchant before its confirmed, although I certainly never went through nochex.
  • That site looks dodgy. Hopefully you either get the item or get a refund.

    FYI - I think the official site is http://www.paintrunner.co.uk/
  • angelnas
    angelnas Posts: 171 Forumite
    edited 28 November 2009 at 8:25PM
    I have cancelled the debit card and any further transactions from 28th will be looked at from my bank.

    And sent an customer email to Nochex as you cannot phone them unless you have a merchant account, which I dont informing them to suspend payment.

    Taught me a lesson to be more careful next time.
  • angelnas
    angelnas Posts: 171 Forumite
    edited 9 December 2009 at 7:21PM
    ****UPDATE*****

    Just to let you know

    I got the item, though the site doesnt look legit they did deliver my item although took about 1 1/2 weeks to arrive
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hopefully they will read this thread when they google themselves and realise the importance for customer confidence and legal requirement that they put contact details on their website
  • The product "PaintRunner" that is supplied by paintrunnersale.com is a counterfeit product. The quality of the item that you will receive from this Company is sub-standard and not a true representation of the genuine article.

    We are actively taking steps to have this item removed from sale, however, as previously noted they are very hard to track down.

    There are no contact details on their website.

    They cannot be traced through Who Is.
  • zenmaster
    zenmaster Posts: 3,151 Forumite
    It's gone!
    PaintRunnerSale is no longer trading.

    Please send all enquries to enquiry@paintrunnersale.com
This discussion has been closed.
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