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Praise for Furniture Village
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bundly
Posts: 1,039 Forumite


I visited and placed an order for a suite, paying the deposit. Next day I got a voucher code (on this forum!) and phoned them, and they accepted it and re-did all the paperwork (ie showing deposit, monthly payments etc altered to reflect the £100 voucher code!)
Amazing. They could easily have said sorry miss you already signed on the dotted line....
Amazing. They could easily have said sorry miss you already signed on the dotted line....
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I had good service from them too. When I called to tell them how good I thought they were the man in the warehouse was amazed. He said he usually only gets complaints. I think I made his day!"If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." -- Red Adair0
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Settee and chairs, then a dining table and chairs ( one damaged , replaced swiftly )
then a small table and display cupboard , finally a very big /expensive bed .
Huge fan of F.V.0 -
Only bought one item from them (Metrocentre) and the experience was great. Great bed too!!0
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point is that even though they lost £100 that time it probably means that by having a good attitude that you will go back next time and spend a similar amount...so in the long run they gain
that is how a proper business should run!
WillSShhhhhhhhhhhhhhhhhhhhhhh0 -
they were absolutely fab with us when we bought our sofa and I love them dearly! Now saving for a matching footstool - any chance of finding out where the voucher is from?!0
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If you have been a customer , they will send you offers/vouchers /etc every-so often with thier lastest catalogue.0
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