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Do I have ground for complaint (Cross Country Trains)
What are your thoughts on this, is it a valid ground of complaint? I feel as though it is because i was, quite frankly, a bit annoyed off with it, and had an awful journey. I will just copy and paste the email I sent them, hopefully it explains all :mad: Dear Sirs, I would like to register with you my complaint about my…
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Anyone shopped at appliance-world?
Hi, recently placed an order on a much needed fridgefreezer with appliance-world.co.uk (not to be confused with applianceworld) after finding their prices the lowest on the particular model we wanted, read the terms and conditions, customer reviews looked pretty good for the site. Money went through straight away(credit…
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Why Didn't Tesco Help?
I found it disgusting the other day, when I have 2 dogs and I was buying a large bag of Winalot in Tesco and was standing in the queue at the till. A woman behind me asked if I had a dog. On impulse, I told her that no, I was starting The Winalot Diet again, although I probably shouldn't because I'd ended up in the…
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Warning Bannatynes Gym -Unfair Contract Terms
3 month notice period when cancelling bannatynes gym contract! Hi All, As I am streamlining my finances at the mo and my Bannatynes gym membership was up at the end of this month I thought it was about time I cancel, I really don't use it enough to warrant the £56 a month so I gave them a call... "Yes sir, all you need to…
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Sainsburys groceries dispute, advice please
What is the best way to make a complaint? I have tried to speak to customer services but haven't got anywhere. Also, can I raise a dispute through my credit card company until the dispute is settled? Thanks
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Just want to vent about sofabed farce!
about a month ago i ordered a standard sofabed from www.intosofa.com.... i was tempted by their reasonable prices as you build them yourself. Straight away you get to pick a delivery date which i believe i selected as 14th August. about a week later i received a confirmation email and was asked to check everything was ok…
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Club La Costa
Does any one have any experience of this company. I have just won a holiday from them and I have to attend a sales presentation for 2 hours to recieve it. They claim I do not HAVE to buy anything. Has anyone been to one of these? How much pressure do they put on you? Do they hassle you when you're on the holiday? I am…
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IKEA and our Kitchen disasters
We order a new kicthen from Ikea and also went with them for the fitting. We had ALOT of building work to be done including a wall being removed/floor levelled etc so were delighted that Ikea had given us a one stop shop. We are now almost 6 weeks past the date the work started and below is a list of some of the issues…
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Advice needed on Sofa refund
Was wondering if anybody could advise me on a problem with Land of Leather. 3 weeks ago they repaired our 3 piece leather suite which had started to split down one of the seats. They promptly came out and repaired it. But 1 week later after being repaired it has started to split again. I have just got off the phone to them…
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Just want to vent
[rant mode ON] Over the last few weeks, I've had a couple of cold calls from withheld numbers from companies (I think it might be the same one for reasons I will get to in a minute) offering to help deal with debts with that little-known government legislation, yada yada yada. Both calls had the same recorded message, so…
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Two of them, Tesco and Virgin Media!
:mad: :mad: Companies really stress me out sometimes! On Sunday I ordered over £80 worth of food from Tesco to be delivered last night between 8pm and 10pm, sat in and got nothing delivered, my cat had no food and it was too late to go out and get some. This morning I got an email from them to say the van broke down so the…
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National Magazines - Company
For xmas I received a subscription to Company magazine, which came with a free gift (perfume). I started to recieve the magazines, no problems. But it reached March and I still hadn't received the free gift. I rang them (an 0845 number may I add) and they said they would resend it to me, this went on. I would ring them…
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Specsavers- vent
Having only had my glasses for less than two months i was a bit miffed to see that there was a scratch on the lense. This would not have bothered me so much if it was the fact that i spent and extra £30 on scratch proofing my glasses! When i phoned up Specsavers they said they would 'as a gesture of good will' they would…
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Magnet quality(?)
I just had what was pretty much an argument with a sales person in a Magnet store in Chichester who stood up above us and declared that she was "downright offended that you would think of offering me less that what I have already given you"! I compared Magnet's quote to B&Q, Wickes etc (£5-6k including appliances and…
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Holidayautos and Alamo/National Rent a car - Beware!
At the beginning of the month OH and I rented a People carrier because in-laws were coming to visit. We did it all online through holidayautos and got what we thought at the time was an excellent deal. A Renault Espace or similar for 9 days for £391. When we went to pick up the car it turned out not to be an Espace but a…
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Absolutely free!!!!!???????
Absolutely Free!! I see and hear this all the time. I just saw an advert for a large retailer stating that if you bought a certain sofa, you'll get another "Absolutely Free" Same with just about anything else, get a top of the range mobile "Absolutely free" when you sign up.......etc. Well, If I've got to buy something or…
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Playstation Portable (PSP) broken UMD drive
I feel bad. I have some neighbours who are disabled (visually impaired) and although the husband works long and hard, they often struggle to make ends meet. They have three children and as I no longer used my PSP, I decided that their eldest boy (9yo) might get more fun out of it. So I popped round and gave Jack the PSP…
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Tesco's tent - leaky!!!
Hi I bought a tent from Tesco in May. I only got to use it this Bank Holiday weekend when we went camping in Cornwall. To cut the story short, when it p**sed it down on Saturday night - the tent just got leaky. We woke up on Sunday morning to find our pillows and covers etc were wet. Basically anything that touched the…
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kays catalogue...
i am looking for some advice please. about 3 weeks ago my mother was due her delivery of a new fridge freezer as her old one is not working properly! and they said its waiting in the warehouse to be put into a van and be delivered last time. anyway she still hasnt had delivery of it and they said it would be coming…
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What has happened to Abbey?
I have been an Abbey customer for over 25 years. The service started to slip a year back but in the last 6 months its got so bad Im having to move all our accounts away. the queues in branches and dreadful. Usually only on person on the counter at lunch time with it taking over 25 mins to be served. Its impossible to get…
