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Advice needed on Sofa refund
sotv
Posts: 100 Forumite
Was wondering if anybody could advise me on a problem with Land of Leather.
3 weeks ago they repaired our 3 piece leather suite which had started to split down one of the seats. They promptly came out and repaired it. But 1 week later after being repaired it has started to split again.
I have just got off the phone to them and they have said they wont bother repairing it a second time and I can have a full refund and free collection of the sofa or use that money to put towards a new sofa at there online dept.
My problem is I got this sofa on a very good deal in the sale they have now renamed it and it costs over £200 more than I originally paid for it.
We are very happy with the sofa even though it split. So would like the equivalent but don't want to put the extra money how do I stand. Hoping I can get some answers before ringing them back with my decision
3 weeks ago they repaired our 3 piece leather suite which had started to split down one of the seats. They promptly came out and repaired it. But 1 week later after being repaired it has started to split again.
I have just got off the phone to them and they have said they wont bother repairing it a second time and I can have a full refund and free collection of the sofa or use that money to put towards a new sofa at there online dept.
My problem is I got this sofa on a very good deal in the sale they have now renamed it and it costs over £200 more than I originally paid for it.
We are very happy with the sofa even though it split. So would like the equivalent but don't want to put the extra money how do I stand. Hoping I can get some answers before ringing them back with my decision
0
Comments
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Take the money and run, run like the wind,don't look back.Get cash if possible.0
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stick it up with some tape, the same colour of course, job done.0
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