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Hairdresser complaint
I decided to treat myself with some extra cash to a good haircut. I went to a place I used last year and loved how I ended up. However, this time I'm not at all happy with the cut. The colour is gorgeous but although I asked for choppy at the bottom of the back of hair she has hacked it to bits. The first layer is level…
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The Fraud that is costing us telephone charges whilst hanging on for service...
We are currently experiencing very high call volumes ... please hang on and we will be with you as soon as possible (I may be paraphrasing). I have just been listening to that for 20 minutes solid on Orange Customer Services 07973100450 usuing bundled minutes from my O2 Contract. Why am I calling Orange? Because my kids…
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CD Player Ruined By Plaster Dust
Last Thursday a section of my ceiling was repaired by the local council (my daughter had let the bath overflow upstairs and I had to make a hole in it to release the water) :rolleyes: I was at work when the repairs were made and when I came home I found that they had been generally tidy (they must have used dust sheets…
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For older trampoline owners
Not sure where to post this as its a bit of everything so please move if required. We purchased a 14ft trampoline 18 months ago from local garden centre with a net so it was a tidy sum. 18 months later and the outer cover which hides the springs has perished, the plastic has cracked and disintergrated and is not much good…
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Egg card interest rates going up again
:eek: I'm fuming. I've just recived a letter from Egg informing my interest rate is to go up by a further 3% to 24.9% :eek: I've been desperately trying to pay of my balance (can only offered minimum) haven't spent on it for more than a year and have never missed a payment. Last month they sent me a new card with an…
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survey uk voucher
recieved voucher from "survey uk" in cheltenham , tells to ring number to claim prize ( clearly states not a premium rate number) -phoned similar few years back and it was offer of "gold" gym membership -(but didnt take as no intrest in gyms and was suspicous that there is more than just free gym membership -perhaps for me…
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Council Tax Snoopers right of entry
After the media frenzy about Council inspectors having the right of entry to our houses to photograph the interior and fines of £1000 followed by a further £200 per day etc Can anyone say with any authority if this is to become law or if it is just the media whipping up a storm?
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Car Tax
I went to tax my car today and it clearly states on the application £68.75, I was charged £77 and was told the reason behind it is it went up in the budget, I didnt take the piece of paper that states £68.75, surely I should have been charged the original quote.... sam
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Talk Talk Broadband
I ordered broadband with Talk Talk at the end of 2006, twice I have been promised the welcoming letter + package, still have recd nothing and I am fed up with talking to Mumbi operator, please please advise!!!
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Starmsg Help............
Only posted a couple of times on here so please be gentle!! My sister sent me a link to a website back in August claiming to have 100 free text messages. Great... or so i thought! I navigated my way around the website, or atleast tried. Put in my email address and postcode, before i knew it they were asking for too much…
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Tesco Easter Eggs
Ahhhhhhhhhhhhh. Went to Tesco on Friday (last day of school) to do my monthly shop and get the kiddies Easter Eggs. There was a lovely display of 3 for £3 eggs so I picked up 6. It turns out that the Twirl eggs that I took (I thought they would be less messy than the flake) weren't in the offer. I admit that they didn't…
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GRRRRRRRRRRRRRRRR @ HMV and Microsoft
for saying that 12 months is 'REASONABLE TIME' for something to work under the sale of goods act. Our xbox 360 is showing the 3 red lights of death after only 18months but neither HMV nor microsoft will accept that when you pay £400 odd for something you expect it to last longer than 18 months!!!! Needless to say both…
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Sky Broadband Cust Service are the pits
I thought about signing up for Sky Broadband last year on their mid package at £5 month. However it wasn't available in my exchange but they could send me their equivalent service for exchanges without their equipment at £18 a month. As I'm only paying £13 a month at present I naturally declined. Last month, I noticed they…
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Parcelforce driver - very dangerous driving!
I have just submitted the following complaint via the parcelforce website: I wish to complain about one of your drivers. As I was driving to work this morning (02/04/07) at about 7:20am in Leeds, I witnessed some of the worst driving I have ever seen. The driver was in a van with the lisence plate number KE54 BLN. THe van…
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Play.Com- Return on Faulty DVD Recorder?
Can anyone advise me please? I bought a Daewoo DVD recorder in January from Play.com at a cost of £80. I've had it for less than 3 months and suddenly it lost it's signal, couldn't play DVD's and couldn't get the TV station up on the AV channels and couldn't record. Basically, it cannot be tuned in, automatically or…
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Identity Theft - who is liable for fraudulent transactions?
Hi All I am after some signposting or the answer if possible please. My question is : If money is taken from your account, credit card or credit / good are obtained in your name fraudulently - what is the "victim" 's liability? I have done some reading on the net and as far as I can make out the card issuer / bank may…
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tesco.com non fulfilment of orders
is it just me being unlucky but i have ordered 4 things from tesco.com in the last 6 weeks and have yet to receive one of them every week i get another email saying they will be in stock next week but they never are,i rang customer service and they suggested i cancel my order,,,err no way it stated in stock for all the…
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No more mid-week free delivery from Sainsburys
Sorry if this has been mentioned before, I've had a look but couldnt find it anywhere, so here goes: Got this email yesterday: Dear ************** Thank you for shopping with us. I would like to let you know about an important change we are making to our online groceries service. As you are probably aware, we have a…
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Venture Scam - Help! What can I do?
A couple of weeks ago I was invited to a photo party by a friend. It was a company called Venture. The deal was good. I pay £35 and get a voucher, worth £165. This entitles me to an hour's studio time and a 10" x 8" framed photo of my family. We were booked in for a session last Friday night and 100s of shots were taken,…
