Starmsg Help............

mark-elaine

Only posted a couple of times on here so please be gentle!!

My sister sent me a link to a website back in August claiming to have 100 free text messages. Great... or so i thought!

I navigated my way around the website, or atleast tried. Put in my email address and postcode, before i knew it they were asking for too much information. so i clicked off it and siad sod it, not giving them personal information.

Have since had lots of emails claiming i owe them over £100 for a set up fee??
What the f**k???
Ive emailed them back saying i didnt sign up fir this blah blah blah, kept getting emails back saying i must of clicked the sign up button, which i know 100% i never did.
Received a letter today from.... arvato finance Ltd claiming that i owe £104.69 to starmsg and they are acting on behalf of them for collecting the money.
What do i do?? i've emailed both the finance company and the message company explaining yet again i didnt sign up for anything.

Please help!!:mad:

hawkwinddotcom

According to the sign up bit, you agree to the t&c's which pops up in a box to ok or cancel, very poor english. Its a scam which u fell for.

£99 for sms service is very expensive when there are loads of freebie's around

Contract & pricing plan Fee
one-time setup fee £ 99.00
SMS services Fee
the first 99 SMS ("welcome allowance") will not be charged
per SMS £ 0.11
per SMS without specific sender id £ 0.05
per graphic £ 0.49
incoming SMS free
per SMS with delivery notification £ 0,15
per time-set SMS £ 0,01 surcharge to SMS fee
per flash-SMS £ 0,23
surcharge to selected networks see list of coverage
per change of sender id like one SMS
fax & snailmail services Fee
per letter £ 0,69
Surcharge for letters abroad £ 0,50
per fax to UK, F, D, AT, CH, IT £ 0,39
per fax worldwide £ 1,19
bills Fee
per receipt via email free
per bill via fax or mail
(on request only) £ 1,49 ³
Fee for late payment £ 9,71
(+ booking fee)
per chargeback
>(per each single chargeback; you then have to pay within 3 business days via wire transfer) £ 12,50 surcharge to billing amount

Alle prices include 19% German VAT. ³ If you are VAT-registered, receiving bills per mail is free.

maninthestreet

Write back to the Debt Collectors stating you do not acknowledge this debt, and ask for documentary proof that this debt relates to you. State that they have 28 days to respond; send this letter by recorded delivery. They are legally required to provide this information if you ask them for it.

pulliptears

There are a few of these cons around, have a look here for further advice:

http://www.consumeractiongroup.co.uk/forum/general-consumer-issues/75494-free-txt-message-nope.html

louise540056

And whatever you do- do NOT pay it out of panic! You'll never see your money again! They will never be able to claim this off you for that!

beckie878

hawkwinddotcom wrote: »

According to the sign up bit, you agree to the t&c's which pops up in a box to ok or cancel, very poor english. Its a scam which u fell for.

£99 for sms service is very expensive when there are loads of freebie's around

Contract & pricing plan Fee
one-time setup fee £ 99.00
SMS services Fee
the first 99 SMS ("welcome allowance") will not be charged
per SMS £ 0.11
per SMS without specific sender id £ 0.05
per graphic £ 0.49
incoming SMS free
per SMS with delivery notification £ 0,15
per time-set SMS £ 0,01 surcharge to SMS fee
per flash-SMS £ 0,23
surcharge to selected networks see list of coverage
per change of sender id like one SMS
fax & snailmail services Fee
per letter £ 0,69
Surcharge for letters abroad £ 0,50
per fax to UK, F, D, AT, CH, IT £ 0,39
per fax worldwide £ 1,19
bills Fee
per receipt via email free
per bill via fax or mail
(on request only) £ 1,49 ³
Fee for late payment £ 9,71
(+ booking fee)
per chargeback
>(per each single chargeback; you then have to pay within 3 business days via wire transfer) £ 12,50 surcharge to billing amount

Alle prices include 19% German VAT. ³ If you are VAT-registered, receiving bills per mail is free.

when you say its a scam that you fell for does it meeen im in the wrong and if they take me to court or send baliffs round do i legally have to pay?
i thourght this was a free service, i typed in on google free sms and this is one of the sites that came up (eusms.com or starmsg.co.uk) all i wanted to do was send 1 FREE sms as i know there are sites out there that you can send free ones so i thourght this was another.
they have my name
but they have my nextdoor neighbours address
theyve got my ip address
email
no phone numbers.
this IS scaring me the first letter i got said i owe £104 and something, now its says i owe £184 in total because of court costs. im scared this wont go away, is there anyone else that are in the same situation as i could do with some advice.
thankyou

Voyager2002

No court would rule in their favour: they are just trying to scare you.

Do as advised above.

marleyboy

Next time they call, tell them you are awaiting the court date. DONT PAY IT. No judge in the World will rule in their favour and they already know this, they are just hoping the letters will be enough to make you pay.