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Pc world pathetic customer services
I emailed them asking for product dimensions for a desk on their website as I wanted to order on online if suitable - have not got one close by. their response "Dear XXXXXxxxxxxx , Thank you for your email of 22 February 2007. Unfortunately we also only have access to the same page that you have looked at on the internet,…
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Alliance&Leiscester Premier Direct Anniversary
Just noticed a £25 charge for 'going over my overdraft'. I checked my account to make sure I made no mistakes, called the customer service department who told me that on the anniversary of the premier direct account (with one year's £1000 interest free overdraft) they change the overdraft to £0 for one day which triggers…
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Coscto Tyre Team @ Reading
I got my tyres done at Costco and the team were brilliant and did a great job, very friendly service and extremely helpful! Good price too, as the place were we got the MOT & Service done was asking quite alot more... :T
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Blockbuster DVD Rental - Faulty discs
Hi, People who follow DVD rental threads will know that I've championed BB on here time and time again. Quick and good service. Customer services actually read emails and reply with sensible answers. But at the moment I seem to be getting more than an average amount of snapped discs. Has anyone else experienced this lately…
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PC World
My son recently returned headphones (which continually fell from his head) to the Head Office of PC World by recorded delivery together with a polite letter. He then sent a second letter together with a copy of the first. This was approximately three weeks ago and to date he has not even received an acknowledgement…
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Money Transfers- Bank and Interbank
What can one do about the rip off banks keeping our cleared funds for 3 or more days when funds are transfered from one account to another. In this day of computing and online transfers it can't be right and should not be allowed. Does anyone know if this is being looked in to or other than withdrawing cash, the quickest…
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CD Wow
I had a £15 voucher for Cd wow - I managed to mess up whilst ordering and blocked the voucher so I couldn't place my order. I used the contact us section of their website, expecting a reply within a week or so. I received a reply within 24 hours, my voucher was unlocked and I placed my order 24 hours later. I'm delighted…
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BT 5 weeks to fix a fault !!
Some fool had a fire on the verge and it burnt the BT cable ( they sometimes don't even bury the cables up here) anyway 6 days and the engineer came out, can't mend that it will need 150 meters of new cable and the van (a single engineer comes by plane with a toolbox) The van plus men are due 16th March:mad: Not only have…
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Name for Sky complaint anyone?
My parents had to cancel their Sky package after my Dad was diagnosed with cancer and they both had to stop working. They have since been bombarded with calls and letters telling them what a great service they are missing and that they should come back, what a lovely caring company! :mad: Does anyone have a name and…
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HMV - first order 2 problems
I ordered the new Star Wars DVDs plus a 10 disc Tintin boxset from HMV. All were showing as 'ready to ship within 24 hours'. Several days later, 2 of the Star Wars DVDs arrive, still waiting for 1 Star Wars (Empire Strikes Back) and the Tintin box set. Get in touch with Customer services who tell me - tintin box set sold…
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Shopneo - Possible card fraud warning
I've just received a letter from Shopneo alerting me to the possibility of possible 'spurious transactions' around the time of my order to them. I was already looking into such a transaction with my Egg M/C on 4th February (£156), for the day I placed an order for the pendrives. They state that they are contacting clients…
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www.discount-supplements.co.uk
I ordered 2 lots of udo's choice digestive enzymes from this company a while back, I chose discount supplements as they were about £10 cheaper than anyone else I could find. I received both really quickly but one bottle had a sell by date of Feb 07. I emailed them a picture of the bottle and they replyed apologising and…
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unable to receive text messages
when mr mob works late on a thursday i ask him to ring before he comes in so i can shut the dog outside as his barking will wake the baby. the dog has grown wise to this and starts barking when the phone rings :mad: so yesterday mr mob said he would send me a text. he then appeared and the dog went nuts and i hadnt got a…
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Collectable magazines - Are they worth it??
Just seen an advert for a magazine that allows you to build a model ship over 140 issues at £4.99 each! (in small print) I worked out the total cost to be nearly £700 and even if the magazine is weekly it would take over 2 and a half years to complete. What are your opinions on this sort of magazine? Has anyone ever…
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Esure and Helphire
Coming home from work last night, someone drove into the back of me. The car is still driveable and he was clearly to blame as I was stationery at the time - giving way to a lorry. The guy who hit me hit the lorry first before he came to rest against my bumper. I went home and rang Esure, my insurers. They could not have…
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Specsfinder.co.uk
Dont buy from this site. I bought several pairs from them. 1 of them the lenses arrived damaged. They wouldn't give me a refund despite asking 5 times after they said they would. Another pair the bridge didn't fit on my nose at all even though it said it was the right size. Two of them the prescription wasn't right. They…
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New Tesco overcharge policy
Firstly, I apologise if this has already been mentioned - I did do a search but didn't find anything amongst the thousands of posts about Tesco (not that I looked at all of them :D ). I bought a PC game which was clearly marked at £2.84 but got home & realised I'd been charged £3.84. Took it back to my nearest store & was…
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Sky 1, 2, 3 being removed from Virgin (ntl)!
See here: http://www.digitalspy.co.uk/digitaltv/a43031/virgin-media-to-lose-sky-channels.html Looks as if Sky are employing some underhand tactics.. but this will be a blow to people subscribed to this service.
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Warm Front people have p*ssed me off!!!
I'm looking for some advice re Warm Front/EAGA grants. I moved into my house in September 2005, the boiler was a back boiler but had broke down sometime ago. An immersion style heater had been fitted to the hot water tank, as a replacement to the boiler, which incidently costs my a fortune in electricity bills! As do the…
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Virgin Media - new name, same problems
Venting about Virgin Media I signed up to a special offer package last month which basically gave me 1/2 price broadband for 3 months as I was not happy with my current charge £35. Needless to say the bill arrived and there was no credit for £17.50 When I phoned up Virgin Media the retentions bloke could see it on my…
