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Praise, vent & warnings

Archives for October 2006

Dubious Helifax/Bank of Scotland email
My son had an email last week supposedly from Bank of Scotland/Halifax asking him to click on a link regarding activating his online account with them befor its too late. As he has never requested an "online" account he hasn't responded. We never click on links anyway. It probably wanted details and passwords-no chance! If…
Green and Blacks chocolate
Despite being a true DFW-MSEr, I decided to treat myself to a very large and expensive bar of their Maya chocolate. I hadn't really tried their stuff before, but this version as it was so delicious, I wrote and told them so. (PS: If you haven't already tried it, it's out of this world......) Imagine my surprise two weeks…
Clarks
my friend a pair of shoes for her grandson 4 weeks ago, his feet were measured by the sales assistant and she said he needed a size 4 1/2, which my friend bought. At the weekend my friend noticed that the shoes had split across the back and the sole, it's obvious by the kind of split that it's a design flaw in the shoe.…
Dabs...I would love a telephone number!
Hi folks, I bought a laptop via Dabs just over 6 months ago and it has been back to engineers twice. The last time it was returned they said nothing was wrong although as soon as I tested it myself the fault occurred again and one of the other faults was not rectified also. My only means of contact with Dabs has been via…
Capital One - Excessive searches on credit record
Absolutely furious! Capital One carried out an excessive amount of searches on my credit record and I have asked them on numerous occasions to have them removed but they're all still there. Who do I complain to about this? :mad: :mad: :mad: :mad: :mad: :mad: A mad face for every search
Royal Mail Hoax Scam (involving PDS)
Received this email at work - sounds genuine so thought I'd post it here; Can you circulate this around especially as Christmas is fast approaching. It has been confirmed by Royal Mail. The Trading Standards Office are making people aware of the following scam:- A card is posted through your door from a company called PDS…
Solicitors - advice please!
I am in dispute with an employer and they are in Breach of Employment Contract. I contacted a local solicitor by email requesting a no-win, no-fee arrangement. I attended for one 50 min interview. He suggested an Employment Tribunal, in order that I could keep my job. He sent me the forms to sign to allow him to do the…
Help Please Difficult Consumer Problem
Hi I am new here and was wondering if anyone would be able to help me. I have purchased some items from a large reputable company via their online web site. I placed order approx 1am last Saturday and waited for a confirmation email which did not arrive. I thought this might be because it was the weekend. Anyway I had an…
New scam email circulating....
Apologies if posted in wrong place or posted previously http://blogs.zdnet.com/Spyware/?p=854 the above link refers to the new email being sent (I received one today). I wouldn't normally have been concerned, but it is quite different as it purports to come from a one of several reputable retailers, and could fool a number…
RBS ATM - Double Your Money
Couldn't resist this one: Customers Clean Out 'Double Your Money' RBS ATM. :beer:
Thriller/Mystery Book Club
Just got home to find a book, hidden behind my bin! Apparently its my free gift for joining the thriller book club. Lovely. Only problem being I havent joined any book clubs! It came in an opened box with a ton of paperwork that I havent yet looked at. Any ideas where it came from and what next?? Jane x
Badly Made Shoes?
Not sure which forum to put this in so ive posted here as this is where i frequent most. Sorry to the Mods if its in the wrong place. I just want to canvass you on your opinions of Clarks Shoes for kids. Brought a pair of clarks fitted school shoes for my 4 yr old son. He has them atthe beginig of September to start full…
Ectaco-beware
Beware when anybody want to buy from this company. It give you an UK website to buy from with the amount in £, but when paid it is in US$ and the products are sent from US so it will need to pay for delivery charge and custom tax. When I received the products, it is damaged. The company reply the product is not under…
City bonuses hit £8.8bn
GRRRR! http://news.bbc.co.uk/1/hi/business/6098162.stm That's our pensions and savings (and debts!) they're stuffing themselves with.... that's an average bonus of approx £2 Million each. Absolute scandal! (Sorry if this has already been vented elsewhere)
Taylor Tanner Publications-beware!!
I run a small garage business in the highlands and was contacted by Taylor Tanner Publications thanking me for my past sponsorship of their charity safety books for schools.I couldn't remember sponsoring books but as I had given to charities before assumed it was one of them.They asked if I would like to sponsor more books…
Admin Or Restocking Charges On Refunds
I've noticed on a lot of small independant online shops that in their terms and conditions, they state they will charge sometimes up to 25% admin or restocking fee if you ask for a refund. Finding out from personal experience at the moment. Just wondering if they can leagaly do this? I have heard the distances selling…
'Which' magazine showing username and passwords
I have recently decided to have another look at Which magazine.So I took the internet viewing offer and when I cancelled by phone I was offered the magazine for a few months for free.Soon after you receive these in the post and to my horror and amazement in the window where your address is for the post person,alongside…
Dfs
We ordered two leather sofas from DFS on 14 August and were told they would be delivered in 3 months (ie. 14 November ish). Got a call on Friday 20 October to say they were ready and could be delivered on Tuesday 24 October. ie nearly 3 weeks early. They duly arrived but sadly looked a lot bigger than in the show rooms…
I wanna complain to JD Wetherspoon/Lloyds!!
Hi all Im looking for some advice on complaining to the above company as every time i go in and order my fave Dry Martini and lemonade i get given the most ridiculous things. For those of you who dont know, it is served in double measures and should be given in a tall glass. The last time i was in i was given it in a…
Nigerian Fraudsters on BT Communicator
This is long I can hardly believe what I’m about to explain to you, is in the process of happening to me using BT yahoo communicator. A couple of weeks ago I received a off line message from an “American” girl asking for a chat.. I don’t use the chat too much.. I usually leave communicator and MSN running in the SYS tray…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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