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Praise, vent & warnings

Archives for September 2006

TimeShare phonecalls
Help! My wife being at home all day is getting regular phonecalls from a company called "Club la Costa" who say we've won a holiday in Tenerife or Spain. They say it is not a TimeShare and no high pressure selling is involved. All we have to do is go to a meeting in Leeds (about 35 miles away) to collect our prize and give…
new car internet site
How do I know if this is a scam? I am looking to buy a new car and found one on an internet site for new cars and they have quoted me £600 under dealers best price. They say I pay the deposit to them by credit card and the balance to the dealer providing the car again by credit card. Their site and contact email states…
MFI - advice pls
Hi, apologies if this is wrong forum (not been on this one before!) but here goes - ordered a cooker from MFI on 21 June to be delivered on 19 July, which was fine. When we opened it (admittedly after the week where we were supposed to check it) and it was damaged. Called them up and they would send a new one, no problem.…
New Slimline Pringles
Has anybody noticed that Pringles just got smaller? Same price £1.38 But skinnyer.... hence 170gms not 200gms
Royal Mail - Stop Junk Mail
Here's the address to write to, to stop Junk Mail delivered by the Royal Mail. Royal Mail Customer Service Centre FREEPOST PO Box 740 GLASGOW G2 1XX
News for internet dialler victims
Recently Margaret Hodge MP (DTI) has wrote to Sir Alistair Graham (Icstis) to ask him to explain why BT were allowed to continue billing for a group of "service providers" in Majorca for seventeen months. The fraud was the subject of a BBC The Money Programme on 11/11/05. "The Great Phone Call Con".…
School Charging £25 for passport applications
Dear All I have got to get this off my chest. I have a 13yo son and was called by the school today to pick him up because he has a case of 'man flu' (common cold to us women). Anyway, whilst waiting for him I spotted a notice outside the office saying that the school would be charging parents £25 for countersigning…
Toolsnstuff.co.uk appalling customer service
Just to warn everyone :mad: I orderd something from Toolsnstuff.co.uk 10 days ago and it still hasn't arrived after I was told 3 days in an email - and I really needed it for work. They haven't answered my 3 emails either so I just tried calling them on their 0845 no' and held on for 50 mins with no reply yes you heard me…
The Hut.com Wall to Wall Entertainment Scam?
Ok these guys were advertising a Bon Jovi DVD for sale of which I ordered two for Christmas presents on the 19th. My expected delivery date was 25th Sept...well guess what....I get this email from them today: Dear ***** ********, We are sorry to advise that we are unable to supply your order for: Bon Jovi - Live: This Left…
E music (now Resolved)
I took up the free trail offer allowing me to download 50 songs for free. So I could try the service to see what it was like. I cancelled my subscription after after downloading the 50 free songs. I have just got my bank statement today and E music have taken £14.99 for the subscription, even though I cancelled my account…
HELP!! British Gas
im at my wits end with Bg i need some advice heres whats happened so far.. signed up to Bg on 12th jan told id get a monthly bill, got one aftwe 7 months it was incredibly high. paid half of it as i was stuggling with money. 2nd bill came begginging of aug. Also incredbly high this was a quaterly bill for £200 plus. I then…
Next Flower service
First part should be in Vent... On Monday I received a small but exquiste bouquet of roses and lillies and purple flowers (called Brilliant) sent by friends using Next Flowers. By yesterday all the flowers had died; lillies failed to open; roses all drooping and dead and the purple things very forlorn. I rang Next Flowers…
strange email re: Paypal- advice wanted
Hiya I returned from my hols yesterday and checked my emails to find one email saying that I had been charged $474.99 for a nokia phone. :mad: ( I haven't bought a phone) then it goes on to say if I wish to dispute this transaction to click on "dispute transaction" and I will get a full refund. What I want to know is " is…
Royal mail - International Signed for mail
How do Royal mail get away with charging an additional £3.50 to obtain a signature on International signed for mail and then tell you they don't have to provide you with a signature as proof of delivery?
ASDA - Added Extras in Tins
I am unsure where to put this post, if someone could move it this would be appreciated. We just doing some cooking and whilst emptying the tin of chopped tomato's, a sharp black object was mixed in with the tomato's, what can i do to complain as theres no phone or contact details for asda on the tin. Images below and links…
ASDA - Sharp Plastic Object in Tomatos
I am unsure where to put this post, if someone could move it this would be appreciated. We just doing some cooking and whilst emptying the tin of chopped tomato's, a sharp black object was mixed in with the tomato's, what can i do to complain as theres no phone or contact details for asda on the tin. Images below and links…
I am not sure where to put this so bear with me,insulted at Asda
Hi all Please move if in wrong place but I need some advice On the 14th September I visited my local Asda store. I am quite obviouley pregnant and whilst trying to put shopping on the checkout conveyor i was struggling a lot as the trolley still had items in,it was all over conveyor and cashier going like a good 'un piling…
cd wow rip off
Ordered nintendogs labs and friends from cdwow. Seemed a decent price till the game arrived.:huh: They sent me the american version not for sale outside canada ect. If I had wanted this I could have got it at half the price on ebay. Has anyone else struggled with cdwow? Have emailed them and they say return to cyprus!:mad:…
DHL have made me so mad!!
I am shaking with anger!! below is a copy of a letter i will be sending to DHL any reccomendations would be greatly appreciated! I am writing a letter of complaint regarding the bad service I have received from DHL. I ordered a gift on 8 Sept 2006, and was informed that it would be delivered within 5 working days. When I…
Royal Mail Slow
I ordered two things on the internet: -Some cathode lights from ebuyer, it was dispatched via 1st class royal mail on Thursday 21st September -A USB mini xmas tree from a seller on ebay.co.uk, it was dispatched via 2nd class royal mail on Sunday 24th September. EDIT: Received 27th September :D These items have not arrived…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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