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HELP!! British Gas
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Miss_Money
Posts: 9,682 Forumite
im at my wits end with Bg i need some advice heres whats happened so far..
signed up to Bg on 12th jan told id get a monthly bill, got one aftwe 7 months it was incredibly high. paid half of it as i was stuggling with money. 2nd bill came begginging of aug. Also incredbly high this was a quaterly bill for £200 plus. I then noticed that they hadnt put on price protection from jan till 2009. rang customer services who said theyd sort it out. i then got a debt collecters phone call from 1st credit who bullied me into paying £5 off the origonal. when i got off the phone i realised im paying an illegal debt as i dont owe them the amount of money they are trying to get out of me.
rang bg complaints they agreed i was in the right and theyd get the debt reaclled. (they havent done this after 6 weeks im now getting threatening letters to take me to court) i keep ringing bg who fob me off. im really fed up and now vry scared ill get taken to court. can i take some kind of action against gb? as i was promised a revised bill 6 weeks ago and have heard nothing other than threatening letters from 1st credit even tho ive been told the account is on hold? also had a dissconection letter!! All i want to do is pay the RIGHT amount and not be robbed. please someone help!
signed up to Bg on 12th jan told id get a monthly bill, got one aftwe 7 months it was incredibly high. paid half of it as i was stuggling with money. 2nd bill came begginging of aug. Also incredbly high this was a quaterly bill for £200 plus. I then noticed that they hadnt put on price protection from jan till 2009. rang customer services who said theyd sort it out. i then got a debt collecters phone call from 1st credit who bullied me into paying £5 off the origonal. when i got off the phone i realised im paying an illegal debt as i dont owe them the amount of money they are trying to get out of me.
rang bg complaints they agreed i was in the right and theyd get the debt reaclled. (they havent done this after 6 weeks im now getting threatening letters to take me to court) i keep ringing bg who fob me off. im really fed up and now vry scared ill get taken to court. can i take some kind of action against gb? as i was promised a revised bill 6 weeks ago and have heard nothing other than threatening letters from 1st credit even tho ive been told the account is on hold? also had a dissconection letter!! All i want to do is pay the RIGHT amount and not be robbed. please someone help!
Bad mother to 2!
Bad Mother's Club member #4
Bad Mother's Club member #4
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sorry folks ive put this in the gas and lec thread board. didnt know it was there
Bad mother to 2!
Bad Mother's Club member #40
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