-
telephone scam
my phone has been ringing all morning, when i answer it it says you are being transferred to our messenger service is this one of those dodgy premium rate things the no is 08456021111 anybody recognise this.
-
Nationwide Online Phishing scam email
Heard a lot about these scam bank emails and was feeling a little left out having never received one. :beer: Got one this morning...... knew it was a scam as I have never had a Nationwide account. It does look surprisingly convincing..... there is even a warning about providing your log on details ON THE SAME PAGE THAT…
-
Sky Account
I recently got sky upgraded to sky plus, i paid £89 for this and the hassle that came with it, i have had it for 3 weeks now and after some problem with my d/d i phoned sky to pay this months subscription fee and was given a price of £125 to pay for having it for 3 weeks, okay i know u have to pay a month in advance but it…
-
catalogue account question
hi, i am with littlewoods catalogue. i have been a customer with them for at least 5 years. i have always paid on time. i finished paying off the last thing i bought from them around 2 years ago. after a while they stopped sending me catalgues which is understandable. i do have almost £40 credit in cashback with them. so…
-
Virgin Wine - 3 free bottles
I received an email from Virgin offering 3 free bottles of Rosé with their BBQ Essentials Case. The cost of the case was £59.88. When I looked at the individual wines in the case I noticed how cheap most of thenm were and addedd up the individual case price. It came to £50.88. I therefore emailed them asking to explain how…
-
Bank charges
:mad: Having just sucessfully received a bank charge refund from the Alliance and Leicester after serving a county court summons on them I have received a letter yesterday (9May) advising me that they are withdrawing Bank services from me as from 12 June because they state I do not accept their terms and conditions. (I…
-
Aol
back in december last year aol started taking erratic amounts out of my bank account via direct debit for my broadband when i phoned them and asked them why and they couldnt give me an explanation :mad: i then told them that if i didnt get an explanation as to why and a refund to what i had been overcharged i was going to…
-
Parking ticket by Euro car parks
just wondering if they are normally this corrupt? cheeky gits we have never parked without a ticket, never got a ticket on the car and whats more, the letter they were sent said we have never paid it, how can we when we never got it and that day my husband parked outside the car park gates to go to the cashpoint next to it…
-
Broken cricket bat
Hi I bought my son a slazenger cricket bat from Cricketdirect.com it cost 80.00! it has developed 2 faults in 2 weeks the toe guard is peeling off and it has a dent in the wood near the toe guard. I telephoned the customer services dept and they said to send it back to them (at my cost) and they would inspect it if they…
-
Hotpoint Parts - please help!
Hi all Can anyone advise of a head honcho phone number/e-mail address for the Hotpoint/Indesit parts company. Basically we have been told different things by different people and I really need it sorted asap.:mad: Thanks Claire
-
freemans catalogue charging me late payment fee of £20
apparantly freemans have sent me 5 letters stating that i owe £15. the first one that i received was today, stating that they are charging me a late payment fee of £20 because im late paying £15 so now i owe £35 in total.:mad: :mad: :mad: can they do this???? i said to them that i hadnt received any letters and that ive…
-
Tesco wine sales online ordering: advisory
Thought I'd post this here as an advisory rather than tacking it onto my earlier thread ("Tesco 'ORDER CANCELLED': are we being too picky???"). If you want the background details, see that, otherwise: Have today received the following letter from Tesco Customer Service regarding our complaint about late cancellation of…
-
Tchibo!!
I am soooooo angry with Tchibo! A while ago we ordered 3 stair-gates from their web-site. They arrived, but we discovered that they only open one way, and that is the wrong way for our stairs (I want it opening to the left, not the right). We decided to keep the one for the arch between the hall and the kitchen as that is…
-
Someone Has Been Using My Card To Buy Pizza's
I used a well know Pizza restuarant in a nearby town earlier this year and paid by delta. Since then on a few occasions the same amount has been deducted by delta every 3 weeks since. Have contacted bank a month ago and filed in report only for them to lose it and I have now started all over again but with HO. Phone the…
-
Help - Comet wont Give me my Sat Nav back!!
In January this year I bought a Acer N35 Sat Nav, started to have problems with it, backlight kept going off, then the last straw came when driving along it just switched itself off. So on April the 7th took it back to the store where I bought it with the receipt. Customer Service said nope can't help you, you will have to…
-
0870 numbers
My son has a Burton Menswear Account, he has been through a pretty bad experience with a broken leg that has had to be reset hence not only was he off sick for over a year but ended up being made redundant. But GE capital the backing financiers for Burton Menswear have continually time wasted and delayed his payments even…
-
Hertz
I rented a car in France last weekend at a bargain price of £56 for three days rental. The car was brill a brand new Clio, three days of motoring with all being well. On the monday I tried to fill up at a garage (any garage) however it was a bank holiday and EVERYWHERE was closed. Fair enough I should of known and filled…
-
Sky High Definition
Tried to order Sky HD last night and was told that in Northern Ireland they were unable to give appointments for installation but would ring back tonight. They did---and the date would be---MID-JULY--and better still I would have to pay £299 tonight to have the privlige to wait---has anyone else similar treatment. Many…
-
Please Advise: Wrongly accused of THEFT in Halfords!
I was shopping in Halfords for some car cleaning goods and tools. I had been in there for about 10 minutes, holding a bottle of tyre cleaner, confused by the massive selection of similar products, when one of the staff members approached me and accused me of theft, asking me to empty my pockets. This was done in front of…
-
Credit to First Direct
I would like to offer my thanks to First Direct whom offered to credit my account with £101 after Tesco.com messed up and took two payments for one lot of shopping. Tesco then told me I would have to wait 14 working days to be refunded. I live on a tight budget and £101 is a lot of money to me. I also faced possible bank…