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Legal rights for a business transaction ??
Hi there all, I will not bother boring you with the details but in a nutshell I purchased a machine for my business some months ago which, apart from having other problems with it which I have sorted under instruction from the seller, doesn't do what I have been told it should. Plenty of dialogue has been going to & thro…
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£150 graphics card faulty, 18 months old & company ceased trading!
Hi guys I wasn't too sure where to post this as I am looking for some advice on this situation, if this is the wrong place then sorry mods! I bought a £150 graphics card (ATI Radeon 9800 Pro) from the online PC World Component Centre in September 2004. When I switched my PC on today, it refused to work and came up with a…
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constant calls from 0208 763 6300
This number is constantly calling me but it is always engaged when i try and call back, Ive contacted BT who have confirmed it is a company number supplied by them but say they can do nothing about it - who can I complain to get them to stop - I have tried googling the number but cant find anything and I really really want…
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Help with Dell! What are my rights?
I'll keep this short if I can. I recently bought a Dell laptop through the website. After a few days I noticed a problem charging the battery. Called them 8 days after receiving the laptop and they send a new battery. This didn't solve anything so I call them again and they say it needs a new motherboard. I tell them I…
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Lack of Manners
Is it me or is there total lack of manners out there in todays world. The reason I ask this is today we where due workman at 8.30am to do a job. My husband hung around to have a quick chat with them when they arrived. At 8.55am my husband rang them as no sign of them. To be told oh we can't come today and when husband said…
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How can I find the address of the company that keeps trying to send me a junk fax
Hi, not sure if this is the right section but I am sure someone will let me know. I work from home from time to time and for the last couple of days keeping getting some company trying to send a fax (we do have a fax machine but only turn it on when we are expecting a fax). This is now becoming extremely annoying, as it…
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Avon - Not a happy first customer!
I placed my first order with Avon on Friday and i have just noticed that they took the money out of my bank account for the order and i still haven't recieved anything and the info online is saying 'in processing'. I thought they weren't allowed to charge you till the goods had been sent out? Also they have charged me £39…
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morecomputers = More annoying!
OK, now I know this'll sound petty, but I'm really annoyed with morecomputers. In march I ordered a HDD and Router from them which turned up a day or so later. Unfortunatly for me I was not long after taken into hospital with Appendicitis and hadn't been able to set up my home network until last week. Anyway, turns out the…
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Spanish Lottery
Now, I don't want to make you jealous. but it turns out that I am one of only ELEVEN INTERNATIONAL WINNERS in the El Gordo Spanish lottery and have won an amazing 785,510 Euros! Or so I am told in a letter received today from some nice people at DINAMICO SECURITY COMPANY SA, Avd Pasaje Serrano, Madrid, Spain. The envelope…
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BT - You have to admire their sense of humour!
The BT approach to responding to grim service - offer the customer compensation by making them spend three times the value of that compensation! It is so simple, I am astounded that I have not heard of this one before.:confused: My wife took advantage of the now seemingly defunct Home Computing Scheme, arranged with BT by…
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Royal Mail Arrgghh!!
I had to share this one. My OH is in the military and had to get his passport renewed at short notice to go away with work. He had about 2 1/2 weeks to get in done in. I told him to give it to the general office, as they can get the passport done super fast, and we wouldn't have to pay that new delightful charge of £51.…
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Overcrowded trains/empty First Class carriages
Made a journey to Coventry and back yesterday, via changing at Birmingham New Street station. The connection between B'ham and Coventry each way was on Virgin trains (to Euston/York), and on the outward journey there were three First Class carriages, each with around a dozen people in, and three "cattle wagon" carriages…
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Aaaargh, A&L, Sky And Indian Call Centres
Where do I start. Changed bank acc to A&L and now starting the 11th week and still in the proces of switching d/d's.:confused: Sky sent me a lett last mnth states all sorted with new bank acc,they would take may's d/d slightly late for may but back to normal in june. Recieved lett yesterday from Sky saying A&L refused to…
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Working From Home
Apologies if I am on the wrong board not sure where to go. I recently picked up a free magazine from the library call Job Opportunities and noticed a couple of ads for home work. The fact that you have to pay up front makes me suspicious. Wondered what other may think https://www.homemailingprogram.co.uk…
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Martin, can your next campaign be about charging adult prices for children please?
Since when has a 12 year old been an adult? I'm fed up of companies from hairdressers to theme parks to holiday companies doing this. Are they legally allowed to as in British law you are not an adult until you are 18?
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LXDirect request info 13 months after event!
Morning all, I received a letter from LXDirect on Thursday of this week asking for details of a collection of a faulty tumble dryer that took place on 13 April 2005. That’s right; 13 months after the collection of the original product (I have had a replacement and paid for it in the meantime) they are asking me to fill in…
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Delined by Halifax for student bank account
Hi everyone, My wife recently arrived in the UK from China to begin her PhD, funded by the university here. She needs a bank account in order to receive her bursary, and for many other reasons. Now, Halifax indicate that they offer student accounts to international students, so she went through the whole process of…
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LastMinute.com
What an appalling outfit. Booked a flight with decent times. They change the return flight to one that comes back just before midnight. Also booked a car. Tried to change the car return time. Impossible. LastMinute won't do it, HolidayAutos refuse to do it. Passed from pillar to post, refused to give me CEO name, refused…
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Broxbourne county council
Just venting out my frustration actually - After seeing various posts here about cashback for using re-usable nappies, i enquired with our council about this scheme over phone. They confirmed this and mailed me the form to claim the same. So i went to mothercare with our little one and bought terry nappies and sent the…
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Help needed: Is this legal?
Hi All, I purchased a Digital Camera from bigpockets.co.uk yesterday. It was a pretty good deal 6 Megapixel for £8. The transaction went through and the money was taken from my card. Then I had this email… Dear Ben, Thank you for placing a recent order with Big Pockets. One of the items that you placed on the order was for…
