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Overseas Call Centres
I have no doubt that many of you have like me spent many time consuming and frustrating hours speaking to people in overseas call centres of supposedly UK based firms. Many don't understand the problem you are trying to relate to them, you may get transferred several times (often being on hold for long periods in between…
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Hawkshead delivery has finally turned up!!
After nearly 4weeks - never again will i use that company. I logged into my account on their website and noticed they`d added a bit about my order only being sent out after the 15th of this month and they`ve turned up 10 mins ago. Think its because i emailed some one there and told them about complaints on message boards.…
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Hitachi Capital just stung me...
Hi, Please beware when using these 0% finace deals with balance settlements. I just called to settle mine today the 9th, I should have done on friday the 5th; my fault must admit but I've been in a state of confusion since the death of a family member the weekend before. When I called i got no compassion from these people…
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simplyGames??????
:mad: order a GBA game for my son over 3 weeks ago (Delivery time states upto 10 days) money deducted from my card. Costumer service is non existing refusing to answer emails phone line not working. Fax to find out what is happening no reply also. Can anyone advice me as to what to do next. My son is so eager to get his…
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Buy some cheap Theatre Tickets? - Watch Out
As a birthday treat for my wife I bought 2 tickets for "Ratpack", at London's Savoy Theatre, from allticketseurope.com On arrival at the theatre I picked up the two tickets to find that the face value printed on is £ 22.50 each. The day after I look at at Credit card account to find I have been charged £113.50 for these…
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Help/Advice needed re: DVLA please
Last month a reminder for renewing my tax disc arrived on the doormat. It had a R.M. redirection sticker on as I moved house last year and my post from my previous address is thus being sent on to me. A penny dropped though that I sent the DVLA my V5 certificate last December to update my change of address and I haven't…
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Another Dodgy Shopping Channel
After the long running Auctionworld saga another shopping channel has emerged which seems to be going down the same path. This is OneTV which has been broadcasting for about a year on Sky. The main complaints from punters are non delivery of goods, never receiving refunds even after weeks of trying to contact the company…
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Amazon Refund
I bought a couple of phones (corded and with speakerphone, caller id, etc) from Amazon - both were rubbish quality so I sent back and they refunded, plus postage. However, despite constant emails saying I should see the refund in a few working days, it is nowhere to be seen - they even "forgot" to add the postage costs I…
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Bank account opened, my address, not my name
Just opened my mail and came across a piece of mail from Lloyds TSB with a Polish name on it, but my address. Was info on a Phone Banking etc and membership number etc etc. The Lloyds Bank have my number and they said they would call me if there is anything suspicious going on. I've contacted the bank that this letter has…
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Help with Tescos Insurance
Hi, my OH had car insurance policy from Tescos since last year. the policy was set to expire on March 3, 2006. Around that time we decided to switch the policy to another provider (Directline - mainly because it was cheap) and decided not to renew the motor policy with Tescos. so we cancelled the dd set against tescos and…
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Help Please!!
Hi, i wonder if anyone can help me I have been persued by Damart for a debt that isn't mine for the last 6 months. The first time i even heard of this company was when i received a debt collection notice from Westcot in november last year, i phoned them explained it wasn't mine, they were fine, then i got another notice…
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3 warranties
I'll keep it brief: Wife has a Motorola A1000 on contract with 3. Joystick button fell of (common fault with this particular phone), phone was returned. Eventualy she was told that phone was out of warranty. When wife informed them that phone is still well under a year old, they finally relented & admitted it is still…
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Cadburys Shop at Outlet Village - out of date stock
On a trip to Cheshire Oaks Designer Outlet yesterday, I popped into the Cadburys Factory Shop and noticed that the majority of stock on sale was past its Best Before date. Most things on sale had a Best Before date of February 2006, but I was particularly concerned that the Dairy Milk with Mint Chips bars had a Best Before…
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chemist not delivering the goods - who can i complain to?
i recently went back onto my tablets at the beginning of april. my doctor gave me a prescription and the chemist only had half so 'owed me'. on sorting out my kitchen cupbard i found some more of my tablets from previous which were still in date so i left it until today when i took charlie to clinic to colect what they…
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tevion 5 star service
bought a tv/monitor from aldi in november 2004 had a problem with it.........a green stripe had formed down one side of the screen.........so phoned tevion up thinking they would have to send an engineer out, no on friday morning they delivered a brand new one thanks tevion brilliant service
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Aria Technology!
I bought "first time purchase" from Aria one of those R/C helicopters for my husband for anniversary present, it arrived really quickly, the outer packaging box looked ok but when we opened it, it was broken inside its own box. We were really dissapointed as we couldnt even use it!!! I telephoned their customer service,…
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re.comets money back warranties
sorry to be apain as im new but are there any threads on money back warranties from comets
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Additions Direct
I am a member of the Additions Direct catalogue and have been looking at a coupole of pieces of furniture to order. In Saturday's Sun a flyer from the catalogue had the exact pieces I wanted at discounted prices. HOWEVER when I checked the 'was' price, it never was that price but the price they quoted as the 'now' price -…
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Xscape snow slope - selling ski lessons which they can't give you!
Xscape have an online booking system for their snow slope, and they are quite strict about cancellations. They need 'at least 48 hours notice' for a change to a booking and it can't be done online - you have to get through to them by phone. Once you have booked, you have to turn up a certain amount of time before your…
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Council Tax ~ Bailiffs been
My partner has just recieved a letter hand delivered by a bailiff saying he owes the council £123.This was from the year 2004/2005. This is £68 council tax and £55 court costs, no bailiff charges been added as far as we are aware as they gave him 7 days to pay it off in. which he has done. The probelm is he was not…
