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Hitachi Capital just stung me...
sumpguard
Posts: 1 Newbie
Hi,
Please beware when using these 0% finace deals with balance settlements.
I just called to settle mine today the 9th, I should have done on friday the 5th; my fault must admit but I've been in a state of confusion since the death of a family member the weekend before.
When I called i got no compassion from these people only tough sh** mate it's in your contract, when i ask to speak to someone else higher i get fobbed off with the excuse there is no one.
I hate these faceless companies who hide and squrim there way around.
All I can say is be carefull with these tempting offers in the end there just highway men in the wait to rob you, at least !!!!!! turpin wore a mask.
On the bright side Hitachi's lost a customer who will allways have engrained in his mind the treatment recieved from them. Never again HITACHI.
Bye.
Please beware when using these 0% finace deals with balance settlements.
I just called to settle mine today the 9th, I should have done on friday the 5th; my fault must admit but I've been in a state of confusion since the death of a family member the weekend before.
When I called i got no compassion from these people only tough sh** mate it's in your contract, when i ask to speak to someone else higher i get fobbed off with the excuse there is no one.
I hate these faceless companies who hide and squrim there way around.
All I can say is be carefull with these tempting offers in the end there just highway men in the wait to rob you, at least !!!!!! turpin wore a mask.
On the bright side Hitachi's lost a customer who will allways have engrained in his mind the treatment recieved from them. Never again HITACHI.
Bye.
0
Comments
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Technically as they say it's in the contract, it's the only reason they offer the buy now pay later @ 0%, they hope 5% of people will miss the deadline and so they charge you the whole 12 months interest at a really high rate so it pays for everyone else who got 0%.
It's the rules of the game I'm afraid.
I guess you have a 1 in a million chance of getting some goodwill from Hitachi directly but I doubt the finance company will give you time of day over this.
Sorry can't offer you much to save you money on this one, they are fully entitled to charge you.
-WebSense is not common.0 -
Sumpguard, sorry to hear about this but you have to remember that YOU signed the contract, YOU agreed to the terms and conditions and irrespective of what is going on in your private life it has nothing whatsoever to do with a finance company. I believe there is legislation on its way (or at least being talked about) that if you pay your bill quicker then the maximum additional that can be charged is 2 months interest (I think?).
I always look for 0% interest deals but I always ensure that I pay it a couple of weeks in advance ... just in case.
IvanI don't care about your first world problems; I have enough of my own!0
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