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Praise, vent & warnings

Archives for September 2005

Domain Registration Scam
Just to warn others out there of this scam that is operating. I received a very official looking letter from "the Domain Registry of America", Do not be deceived by any domain expiration notices you receive in the post. And please do NOT pay them. If in doubt check with your provider.
ToysRus Don`t care about children !!!!!
Had a blooming horrible time today in ToysRus today, turns out kids and customer service don`t matter to them as much as profits !! Have written the following letter to head office - Have censored the battleaxes name, although was tempted not to ! Dear Sir, 3 years ago, I forwarded a letter, highlighting my delight with…
02 & DHL glasgow to belfast in 18 hours
:j Just wanted to congratulate O2 & DHL. Bought a wee phone an 02x1b from the 02 web site (student cost). Bought it yesterday @ 16:45 - with me in Belfast by 10:00 today. Excellent stuff lads keep it up!!!
Stealing Company Identities
I've just read an article in our local press that those in business may be interested in. We all know the risk of someone stealing your personal identity, that's why a lot of us now shread everything. But now there's a new crime where businesses run up enormous debts after their supplier credit accounts are highjacked.…
British Airways Sale?? Same price not in sale!!
Hi, we booked return flights to Vancouver from the B A sale, we went through the sale link to get the prices. Having looked at the site today to see what the tickets have increased to, i see they are the same price. We booked on the last day of the sale so we could benefit from the lower prices, as the replacemant card on…
Hats off to my local sandwich shop!!!
Well, I'm quite pleased with the handling of my 'point' shown by my local Sarnie shop- not a national company unfortunately-though they could learn from it! I found a prawn in a cheese savoury sandwich. Initially I sort of ignored it but then got to thinking.. well it doesn't bother me, BUT aren't some people allergic to…
Warning Barclays Bank Email
Dear all, I have just looked at my emails and have been sent one from "Barclays bank" <support_ref_38819257512303@barclays.co.uk>. :confused: It has asked for me to complete details due to an Online security alert. The thing is, i am NOT a Barclays customer!!! :mad: Please, Please be careful. I am sure you all are but this…
Bargain Crazy RETURNS cost???
Just made order from Bargain Crazy, with the 25% off clothing & footwear. I have ordered from them before, and so was surprised when there were no returns forms with the delivery notes this time. I checked on the back and it says the customer is liable for return costs!! Hoping this was just if you returned outwith the 14…
Ebuyer.... my rights or lack of.
I ordered a DVD player from Ebuyer, was in stock when ordered, have a confirmation from them and payment has taken. Now they have cancelled the order on day of dispatch as they say they can not supply it. Surely there is a Contract of Sale and I have some rights becuase of it..... or can they just fob me off with a sorry??
Tayto Crisps Northern Ireland
I sent a packet of crisps back to the manufacturer, Tayto, on Tuesday as they tasted soapy. This morning the postie arrived at my door with a large box from Tayto. Inside were 14 packets of assorted crisps and a letter of apology for the flavouring going wrong. Well done and a big thumbs up for the customer service, all I…
Netto
Last week I bought a bunch of flowers from Netto, they were Lilies & tight in bud. A week later the Lilies are still tight in bud & have began to die off . Yesterday ( 28/09/05) I sent them an e-mail to say how disappointed I was with the flowers, today ( 29/09/05) I recieved a letter of apology & some vouhers in the post.…
DHL! (aka 'Come back Royal Mail, all is forgiven')
DHL! I was supposed to have a parcel, should have actually been delivered yesterday, but I'll let that slide. This morning I heard the dog barking and saw the DHL van driving off. This suprised me slightly, I was expecting the parcel to be too big to fit through the letterbox. Well, it was. The delivery guy made no attempt…
Help with Grattan and my new account!
Hi, Hope someone can advise me! - think this is the right board! I ordered something from Grattan, used the "first time buyer" code which enabled you £15 off your first order. I wasn't aware of the £40 minimum order value and ordered something for £30. When I received my first statement I phoned to find out why the £15…
Telewest upgrade overcharge
We upgraded on the 3rd september to the supreme package with the free sky sports for the year and total price inc add ons was to be £73.50 a month fine until the bill came in yesterday for £134:eek: so i tried to go through and understand where the extra was coming from and ended up calling them to explain, the first…
free fans
watch out if you have ordered the free fans they are sending them out and asking for £9.99, when you ring them they say you only get the £10.00 off when you spend £15.00 or more. But when you order them it clearly says balance owing £0.00, so was this a big con :mad: :mad: :mad:
Amazon marketplace
I received phone cover for my sony ericsson w800i today and popped it on my phone. Tonight I have been looking further at the case and realised it's not compatable with my phone. It fits a different model by the look of it, although I don't know which one. I will have to take the case off every time I use the camera in…
Ovaltine con
Went to sainsburys today for weekly shop, thought the ovaltine didnt look quite the same. Got it home and the jar has been downsized from 400g to 300g, price is £1.69, which if my memory serves me well is pretty much what I used to pay for 400g. Grrrrrrrrrrrrrrrrrrrrrrrr:mad: Ellie
Photobox
Ordered 4.43pm yesterday, e-mail confiming despatch at 5.27pm, received today 8.45am Impressed, even if one of my photos had the head cut off :rotfl:
ASDA Price match confusion!
I am really confused with the ASDA price match I really thought it was a great policy just like the tesco refund and replace is. Though majority of the times the checkouts / customer service desks either refuse or change the policy i.e. only match other supermarkets. I just visited the store in Sport City Manchester and…
Walkers mini i-pod comp.rip off?
My daughter has been saving her walkers packets to try to win an i-pod with walkers.Well,last night she asked if we could put the codes in to see if see could win.So we thought we would enter all the codes in one time slot to maximise her chances(I can't find anything in the t&c's that forbids more than one entry per…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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