-
BT overcharging paperless customers
BT's latest wheeze is to overcharge by 75 pence paperless customers who get their quarterly bill in May. (I predict that they will overcharge £1.50 in June). As we all know, on 1 April 2008 BT increased their charge for paper billing from 50p per month to a punitive (and therefore probably unenforceable) £1.25 a month. If…
-
Moved house - phone on Talk Talk - what to do?
I asked a question a couple of days ago about this matter and now have some more information. Basically, we moved into a house and when I spoke to BT they said the line had been transferred. It turns out it was transferred to Talk Talk (found out by phoning from the line). Having found out the number I have tried to get…
-
Paying for things online using your Bt phonebill??
Hello! I was just looking at a family tree website and noticed a pay per view service on their records. Pretty simple...pay for every record you view.....the thing that got me stumped was when it said you can transfer the cost to your bt phonebill?? Its a very reputable website so im not doubting their methods but I just…
-
new bt line needed do i need line rental as well??
hi all, i am moving into a brand new house and need a bt line. when i enquired a few weeks ago bt said i could just have the line put in without the line rental, great i thought as i hav emy current line rental with someone else. however just booked the installation and they are now saying i have got to signup to there…
-
Finarea/Betamax Free SMS?
I signed up with www.poivy.com on the basis that they provide free SMS to every country (except Spain & Turkey). There is a clause that allows them to charge for SMS 'at the standard rate' after a certain number of SMS are sent but they do not say how many SMS that equates too! In 10 days I have sent just 10 SMS. The first…
-
BT Line and Internet
I want to move from Sky to Virgin Media but my internet provider (Waitrose) has said that it will affect my internet as I will no longer have a BT line (its cheaper to take out Virgin TV and phone than just the TV by itself). I don't understand - the line won't have changed just who I am renting if off :confused: My…
-
Getting hold of old itemised bills
I was wondering if anyone could help. At work, we have received a complaint dating back to 1996/7. Part of this relates to whether or not they received faxes and phone calls from us, which they are saying they didn't. Does anyone know if it is possible to get itemised BT phone bills dating back that far? Thanks in advance,…
-
Primus & BT exit charges
Currently I am with BT for line rental & have Unlimited Weekend Plan. I have been reading various threads on MSE & have signed up for 18185 for cheap calls - thanks specifically to Heinz for his 6-steps post. I'm thinking of also signing up for Primus Saver to get free evening calls as well. My question is if I sign up for…
-
b.t complaint
Hi Everyone I just want to say a big thankyou to the poster who provided ben verwaayens' e-mail address. After complaining for 6 months about a ridiculous direct debit amount he is finally going to do something for me. Thanks again shrewdal
-
BT phone line migration fees
Hello We have had to move in the last year and BT have charged us c.£60 because we moved before our 12 mths minimium term on Option 1 was up. Even though we took the entire BT package (Incl Broadband) with us. The Customer Services operator I spoke to said this is in the paper work that I would have been sent. Should these…
-
Free Directory enquiries
This is probably a well known saver 0800 100 100 gives free directory enquiries, the only snag is that you have to listen to a comercial. Worth a try Tog
-
Skype
Hope this is the right place :o Can you use skype to phone Spanish mobiles? I need to contact my mum and I know skpye is extremely cheap to phone abroad but not sure if you can use it to phone mobiles. Many thanks x
-
0800 0280683
I've received mumerous call from the above telephone number over the past three weeks. The recorded message asks for a Mr ........( who I had never heard of ), and then instructs me to 'press any key to continue', which I will not do. I've telephoned the number back, and it is answered immediately, but by a recorded…
-
problems with Pipex!Help!!
Hi, this is my first thread on this site so please bear with me. My mother,(75 & partially deaf) was cold called by a Pipex sales person last November asking her to change her phone package from BT to Pipex,She asked that if she did`nt get on with pipex could she change back to BT? She was told that that would not be a…
-
Any cheap tel. rates from Thailand to UK?
Hi, Does anyone know of a cheap way to call the UK from Thailand. My Mum's using the suggested numbers/suppliers for UK/Thai calls but wondered if there is anything that I can use this end. My best rate here (in Thailand to the UK) is approx. 7p a minute. Cheers!:smiley: Sx
-
Does Anyone Know Whats Up With One-Tel?.......Problem Solved Using Mozilla Firefox!!
I Can't get access to their website..........as i get a pop up warning me that "this site can't be trusted" Apperently its security certificate has expired?
-
from being a Virgin to a BT to Tiscali
I wish to transfer from cable (Virgin) to Tiscali. I need to reconnect my old BT line take my telephone number with me and then sign up to Tiscali. Who else has migrated this way? Is one tied to a 12 month line rental contract with BT or is this taken on by Tiscali immediately? Would love to know if this is the only way of…
-
Moved house, don't know phone supplier - help please
Good afternoon. Hope someone can help me out here. We recently moved house and I phoned BT this morning to transfer the phone number. They informed me that the previous occupant had transferred the line away from BT and we would therefore have to pay £125 to have it reconnected. As I don't want to pay the fee I would be…
-
BT grrrr
money probs last year, caused BT line to be disconnected- paid that off, and also a £60 deposit for reconnect.. not had any bill / reminder / email since then, so had put money aside.. this weekend my home internet connection wouldnt work, nor any calls to BT - line apparantly cut off AGAIN, cos (they say) new bill wasnt…
-
BT contracts
Hi, I was just wondering if anyone would be able to tell me if i can get a BT line installed but not be tied into contract with them? I've no problem with the connection fee, but I get discounted broadband through my work so if there's a way to avoid BTs broadband it would save me £10pm!! thanks to anyone who replies
