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Thomas Cook multiple payment method.....sorry
Hi, Can anyone confirm the following please:- Can ATOL still refund payments made to TC by Direct Debit if the Direct Debit has been cancelled? ALSO If the holiday deposit was paid by debit card but further payments made by Direct Debit, I'm assuming that the DD part will be automatically refunded by ATOL but a seperate…
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Hotels.com to introduce £4 fee when redeeming a reward night - MSE News
Hotel booking website Hotels.com is to begin charging customers £4 when they redeem a reward night - but you can avoid the fee by booking via its app...Read the full story: 'Hotels.com to introduce £4 fee when redeeming a reward night' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Change of airport
Hi all, First off, I'm really grateful to hear that the TC flights on our January Ski trip have been rebooked... however, just found out we have an airport change too. We are a group of 16 - with 7 Saver (non refundable) rooms booked at Gatwick Travelodge, our flight now leaves from Stansted. Travelodge have stated we…
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Ferry Algerciras to Tangier
We are going to Gibraltar at the end of October for 5 days We are thinking of popping across for one night Does anyone know if it worth booking the ferry in advance or just turning up on the day? Any tips / suggestions re visiting Tangiers gratefully received TIA
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Dubai on a budget
Hello everyone. I'm going to be staying in Dubai for a month for work. I've bought my flight, which will be reimbursed by the company (hopefully sooner rather than later), plus have an apartment and travel to and from the company with a driver included. It looks like my main expense is going to be food/groceries. I would…
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Likely places to see deals post Thomas Cook?
Without being too mercantile about it ... I am assuming once the initial supply/demand shock is over in a week or two, there are going to be a lot of hotels really needing a new set of customers after the Thomas Cook collapse.. Where should we be looking do you know? Are there particular resorts around the world that were…
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Middle Aged Stag Do
I've been tasked to organise a "stag do" for my best mate. It'll be for about 8-10 people with an age range of 35-60. Not interested in clubbing, strippers or the other typical stag do cliches. So....anyone got a venue suggestions, say within 2.5 hrs on a plane? Open to ideas...willing to try somewhere different.
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ESTA after wedding
I am getting married this December and going on my honeymoon straight after to the USA. My passport, flights , bank details etc (everything basically) will still be in my maiden name. On the ESTA application, do I need to declare that I will be known under another name (married name?) Help! I don't want to get it wrong and…
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Yet Another Thomas Cook Query......
Hello Everyone. I've just remembered I've got a Thomas Cook travel voucher worth £50 (or not....). I've had a look at it and although I've had it some time, it has no end date. Is this now completely useless and I should throw it away or is there somewhere else that is honouring these things? Thank you for any help you can…
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Do we still have travel reps on here helping find good holidays?
Years and Years ago on here, you could post where you wanted to go on holiday and a rep, say Virgin if you wanted to go to New York would come on and help you get more bang for your buck. Does that still happen? I haven't signed into MSE for yeeeeaaarrrsss. TIA … do we still say TIA now too??:beer:
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£800 charge to amend booking with agent within 24hrs
Hi. Not sure if this is the right place but here goes: Booked a package over the phone for May next year. Paid. Within 24hrs wanted to delay return flight by 2 weeks due to an excursion offer from friends. Agency has quoted £800 to do this. They say it will be £400 pp. am I totally stuck with this? I would expect 20/30…
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Mixed messages from NatWest and ATOL
Prior to a call today to NatWest, I was preparing to make a claim with CAA under ATOL when it opens on the 30th September for applications. I called NatWest regarding whether a claim under the direct debit guarantee would be faster. They told me that there is nothing I need to do as they are already working on getting all…
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Flight cancellation due to Hurricane Dorian
Just over three weeks ago our United Airlines flight to Jacksonville FL was cancelled due to hurricane Dorian. We received an email from them as we were on our way to London for an overnight stay before the flight. Went to Heathrow that day and spoke to United who re-arranged the flight to Atlanta instead for the next day…
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Easyjet complaint, advice needed.
Booked flights with Easyjet. but when I tried to book 2 return flights on one booking (for the same two passengers) it wouldn't let me and kept coming up with an error message. Has anyone booked online more than one return flight per booking recently with EJ? After hours of trying different browsers and different devices I…
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Help please
On the beach have cancelled my holiday because my outbound flight was with Thomas cook. Our inbound was with Ryan air. Ryan air say they have a no cancellation policy and that the flights are still ours. We hadn’t finished paying for the holiday but the flights had been paid for. I’m getting a full refund of the amount we…
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Airport hotel & parking.
As usual, staying the night before we fly next year at a hotel near airport. Sometimes hotel & separate car park, sometimes both together. Hotel I wanted this time on their own website was £568 for 1 night B&B, on "Parking 4 less" it is £213 including 15 days parking at same hotel, how can they do it so much cheaper?
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Annual Travel Insurance query
Hi, I always take out an annual family travel insurance policy, but now booked way further in advance than I ever have before. So, took policy out Feb 19 Booked flights & Accom Mar 19 Took holiday Aug 19 Booked flights Sep 19 for Aug 2020 Now in Feb 20 when I renew policy/take out a new one with different provider, if…
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Change to travellers on day of departure
Hi all We are due to fly out for a family holiday (2 adults 2 children) in a weeks time. Due to certain medical conditions, one of my children may not be travelling, but we will not know until the day we leave. We are not interested in any financial refund from the travel agency, however can we just turn up to the airport…
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Hsbc claim for Thomas Cook flights?
So I logged my claim on Hsbc’s website through their “Problem with Thomas Cook” form quoting I wanted to claim back off S75. I’m claiming for £1179 (off my credit card) worth of flights due to be used end of October-November to mexico. I’ve just called them as it’s been 5 days since I logged the claim they said they would…
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Arranging travel insurance whilst on holiday
Hi guys. Help required please. We are already away and have just learnt our travel insurance stops after 31 days, we plan to stay longer. Our bank with whom we have travel insurance will not extend the insurance. Every company we have approached says we can only take insurance out in UK before we travel. Does anyone have…
