We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Mobiles

Archives for September 2020

sim only contract - uswitch v's direct to virgin
Hi I am renewing my sim only deal - currently with virgin. On Uswitch I can get a deal for £8 per month. Have gone direct to Virgin and asked for this deal, which they say will be £9 per month, and if I go with Uswitch they will make me change phone number - is there anyway to get the uswitch deal without changing number?
New contract or upgrade for newby
I have an old iPhone that is paid for and now on a sim only deal with EE which has gone past its renewal. I want to get the new SE and keep the same number. I don’t understand whether this is a new contract or an upgrade, it seems as though new contracts are better value but where’s the catch?
RUBBISH EE
I recently bought 2 EE esims so I can use the mobile data on my Apple watch. The customer assistant and store manager both assured me that 2 phones and 2 watches could be linked to the sims to provide the cellular coverage on the watch. After being unable to link one of the watches, I was told by EE customer services that…
iPhone 12
Is the iPhone 12 really more advanced than the iPhone 11? is it worth the extra cost?
Can you port your number to Vodafone at any point now?
I'm pretty certain the answer is yes now. I'm looking to get a Vodafone sim only deal now a month before I can leave my current network, but doing so because the Vodafone deal is so good.
Going abroad for over 4 months what to do about OTP mobile SMS text
Hello all, I am going to Spain for 4+ months, my current contract is all okay for roaming abroad, I do not need help with roaming charges etc. What I do need help with is that the Vodaphone service my contract is with after 2 months will shut off as I have spent all my time in Spain. I am not going for a short trip or…
Is it even humanly possible to be turned down for a SIM-only Pay Monthly contract?
Just curious....I overheard someone saying they've applied to every mobile provider and not one would give them even a SIM-only Pay Monthly contract. But I thought it was basically impossible to be turned down? I used to be on SIM-only and I'm not sure they even did a credit check for it.
EE Pay as you go contract term
EE PAY AS YOU GO NETWORK TERMS 6.3 You must make a Connection Action at least once every 180 days. If You do not, Your SIM Card will be disconnected from the Network and You will not be able to use the Services. You will lose Your mobile phone number and any Credit on Your Account at the time of such disconnection will be…
Mobiles.co.uk - how is this legal?
Hey guys. After a bit of advice here really. So I went to upgrade my current contract phone with EE. I spotted that mobiles.co.uk had a great deal on a phone I wanted so I applied to purchase online. They then emailed me to say I had to call them to finalise. This is where it has screwed me over somewhat. Upon calling I…
iPhone SE 64GB - £504 over 2 years vs £409 outright
Hi, I was planning to buy an iPhone SE 64GB this week. I usually go for sim-free phones and use with my £6/month giffgaff plan. This usually works out significantly cheaper than any contract. The MSE email from yesterday has an offer of 0 upfront, 2 year contract at £21/month for the iPhone SE 64gb version which comes to…
Stolen iPhone 11, last location: small independent phone shop at 5am
Hi all, I wondered if anyone may have advice for me here ... My phone was stolen sometime after midnight on Friday night / Saturday morning - I actually thought a friend would have it, or it would turn up as I'd been to my local, which was very quiet but I cancelled it through Vodafone and they blocked the IMEI number etc…
Request to delete my personal data from Plusnet Mobile systems being ignored
I have previously had a Plusnet internet account and much later a Plusnet mobile account - at different addresses. This caused their customer portal to have all sorts of errors and I was being chased for payment for bills years after the accounts had been closed (fully paid up!). It took so much of my time going through…
Renew contract with Carphone Warehouse or go directly to O2 - who would give me a better deal?
My contract is pretty much at an end. My handset is in perfect working order so I'm looking to go to some sort of Sim only deal. Who is going to give me a better deal, Carphone Warehouse who called me yesterday or O2 if I go to them directly? I know that when I originally set up the contract that is expiring I did it with…
Sym cards
4 1/2. Years ago my husband got an o2 sym card he never used the card to our knowledge and we never heard from o2 again, he has been paying £14 10 . Every month since ,I cancelled it with the bank but can not get any where with o2 if we get through nobody knows is this normal we are pensioners and aren’t great with…
Sky Mobile - Phone only contract?
I have been searching around for a phone contract and found that Sky give the option to take the phone without the SIM, effectively giving you 24 months 0% APR on whichever handset you choose, I've clicked thorugh as far as the credit check and it hasn't thown up any additional charges because I don't have their TV…
3 have been charging me for 2 contracts and now say they don't have to refund me?
In December 2019 my Mobile contract with 3 was finishing. I saw a new contract deal that was better than i could get on my upgrade so i signed up for it and requested to port my 3 number to 3. I received a call regarding the porting and when i explained the reason the person said they could give me the same deal on an…
China mobile SIM only deal in UK, which UK mobile company do they use?
China mobile, a big Chinese based provider, offer a range of SIM only deals in the UK, that offer the usual benefits , and you can use them in China. My question is does anyone know which UK mobile company they piggyback off in the UK as I can't seem to find out. Many thanks
The dreadful Virgin Mobile (PAYG) - I'm free at last! and I'll never go back.
I've had a Virgin PAYG (SIM ONLY) account for years. Just for emergency/occasional use.They've never been the cheapest but for occasional use that was OK.Recently they've been sending everyone a new SIM card - a purple one to replace the previous red one.If you Google 'Virgin Mobile Community forum' you'll get taken to…
Fonehouse request PII via email
I recently applied for the iPhone SE deal via Fonehouse. All went through ok until they asked me to send a photo of my driving license and a pdf of a recent bank statement via email which is very insecure. I asked if the had a more secure way of doing this but they didn’t so I cancelled the order. As an it security…
o2 sim deals (inc PAYG) and the UK-EU
Hi.I'm on o2 PAYG at the moment and have been for a number of years. I have been getting increasing amounts of offers by SMS these last few months. I was thinking about taking one up, BUT, the fly in the ointment for me is that I regularly spend time in the EU.I have tried looking this up, but can't find it anywhere. Does…

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

View All

Mobiles

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Mobiles

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free