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RUBBISH EE
I recently bought 2 EE esims so I can use the mobile data on my Apple watch. The customer assistant and store manager both assured me that 2 phones and 2 watches could be linked to the sims to provide the cellular coverage on the watch. After being unable to link one of the watches, I was told by EE customer services that the policy is only to link 2 , so I was seriously mislead and given totally wrong information. You then can understand my total horror and disgust when I contacted EE to cancel that because I had bought the sims in a shop, I am not entitled to the 14 day cooling off period. Instead, if I wish to terminate, I have to pay £600.
So, if any of you are thinking of going to EE, THINK TWICE OR THREE TIMES as their customer service is shocking.
So, if any of you are thinking of going to EE, THINK TWICE OR THREE TIMES as their customer service is shocking.
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