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Vodafone
New here...the official Vodafone thread looks to date back to 2016. So should I follow its advice and contact Ofcom and WRT? Or ask for help here? happy to do whichever is correct. thanks
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SKY friends and family discount codes for mobile deal
Hi I am newbee here and Just wondered if anyone had any SKY friends and family discount codes for mobile deal?Thanks
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Broadband Charge
Go easy I'm a newbie I'm paying £68 a month for broadband with Virgin Media. They gave me TV, landline and spare sim card, all of which I never asked for or wanted. Been with them over 14 years. Am I being robbed? I only want broadband Thanks in advance
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Upgrade or switch ?
I have an old iPhone which I've had for about 6 years. I took over the Vodafone contract from a friend who was moving overseas. I'm not sure if they made a mistake transferring the account, but although I pay the bills by direct debit, I never get any offers or deals from Vodafone, and when the contract ran out they never…
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£380 charges for internet usage in 6 months on a £7 a month sim!!
I set my 85 year old mum up on a £7 a month sim only contract as she can't really use the phone due to vascular dementia and certainly cannot use the internet, but wanted to be able to call her more easily. It included 250mb of data but this was not really needed. When checking her bank account for her recently I was…
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iPhone and iPad problem
Good morning everybody, I trust you are all safe. I have two problems,
one with my iPhone 6s, and the second with my iPad Air mini, They
problems both appear the same but I don't understand why. Yesterday, the day
before at the latest, the power on both devices just went potty! Both lost power an an alarming rate and…
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Three denying I cancelled my contract
Hi all Im looking for a bit of advice on how to proceed with the following stressful situation. Back in early February, I had my phone stolen. I rang Three as soon as I noticed it had been obviously stolen, they put my account on lock down and sent me a new sim. In the following days, despite being able to see where my…
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Shock bill from 3 mobile
Hi, My son, who's monthly 3 mobile bill is always £13, has had a bill for last month of £170. He sometimes get's a warning of data usage and that must be capped as he's not able to connect once he's got to his limit. But in this instance, It's the cost of minutes outside allowance, that has incurred these extra costs Now,…
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Cooling off period administration fee
I understand that administration fees are common if cancelling insurance policies within the 14 days cooling off period, but are they permitted if changing mind about a physical item bought online like a phone? Wondamobile.com appears to charge £30 administration fee for the purchase of a phone (with no accompanying…
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Leaving Vodafone after Turkey price hike - no number portability
I've just had en email from Vodafone saying my contract will no longer include roaming to Turkey free of charge, it will in future be £6 a day. The changes are summarised here https://www.vodafone.co.uk/mobile/turkey-rf-a I called to end my contract and get a PAC code but I was told ending the contract early was possible,…
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EE ending 3p dialacode calls on 5 May 2020
Just seen a text from EE saying the 3ppm dialacode service is ending from 5 May 2020. I notice in their price guide that bypass services via 0775522 are listed as 3ppm as well, but I'm not sure if these are ending too.Quite useful to keep a SIM active using these cheap calls.
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EE 4GEE Wifi excessive data usage
I have a 50gb per month plan which is my main internet access. This gets me through most months - sometimes I watch a bit more online video and have to buy a little more data, and other times I have unused data at the end of the month (which doesn't roll over), so I think the plan is right for my usual activities. Suddenly…
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Best deal for EU travel and calling EU from the UK
My mobile provider has just informed me that it has changed some Ts&Cs and I can cancel if I wish... I’m on a relatively costly business tariff, which is fine in the context of my company’s spending. My work involves lots of travel within the EU during which I call UK and other EU numbers, but also lots of calls to EU…
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Faulty phone purchased on gumtree
Hello I need some help regarding a 'brand new' iphone 11 I purchased on gumtree and where I stand. The phone was brand new in its original packaging and sealed when I bought it, when I got home and opened it I discovered it had an issue with the pixels on the screen. It is the tiniest of pixels that is missing, but I Worry…
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Unlock Codes for mobile phones
Anyone know where I can get a free unlock code for an old Nokia 2600? I think it was originally on Virgin / T-Mobile.
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EU call charges
I have recently escaped Spain after spending nearly three months there. My mobile contract is with Giffgaff which provides two months free roaming/calls while out of the UK so, to avoid extra costs, I purchased a Spanish SIM (which included international calls) and used that for the last couple of weeks - when, of course,…
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O2 split Cw
O2 have ended there agreement with carphone warehouse and have offered to pay off my contract with carphone warehouse and give me a free upgrade if I go direct with O2. Now my question is can I get out of the contract altogether as it doesn't end with carphone warehouse untill next January. However three network are so…
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Cancelling three contract within the 14 day cool off period, but I used a lot of data
Hello! Last week I signed up for an unlimited 4G mobile broadband contract, which includes a Huawei 4G router. For a number of reasons, I now want to cancel this contract. I'm still within the 14 day period, so I understand by law I am able to cancel the contract at no cost. However, throughout the returns policy and T&Cs…
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Should O2 accept any responsibility?
This is an embarrassing admission. I’ve been in a contract with O2 for about 15/16 years. I started paying £29.99 monthly, I think. The cost, over time has risen to £36.36 per month. I am still using the same phone. It is a slider phone - I think it is a Samsung SGH D600. Over that period (15/16 years), I’ve probably sent…
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UNLIMITED DATA IN THESE STRESSFUL TIMES
Just wondering if everyone else thinks the same, I understand VODAPHONE have given unlimited to over 500,000 customers who need care etc and SKY have given an extra 10GB of Data - I did contact Tescomobile (my provider) but they pointed me to their Virus update which only gives access free to a number of NHS and Government…
