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Mobiles

Archives for January 2020

How to unlock Nokia 6020 - Virgin Mobile
Hi All, Ive been trying to find out how to unlock my old mobile Nokia 6020, but when i switch on the phone its asks for 'Insert SIM card' and ive got a unlock code via the tinterweb but when i enter the code it comes up 'Emergency Calls Only' there is NO SIM card inserted!! Can any one advise on what I can do?? I've been…
Sky mobile after separating from partner
I have been a sky customer for over 20 years. I moved out of my own property 3 years ago and Sky would not let me transfer my account over to my partners address as my partner already had a Sky account. I was given full rights on the account and for the past three years, I have been able to call, change tv contracts etc…
Copying notes from Windows 10 to Android
I want to be able to make simple notes and lists on a Windows 10 laptop and then copy them to my new Android phone. Maybe occasionally do the same but from phone to laptop. What's the simplest and most straightforward way of doing this? (A typical use would be making the equivalent of a shopping list at home then being…
Three mobile contract problem
I upgraded my Three contract for a iPhone 11 at end of November 2019 for £49 a month. I have copy of contract. First payment in December came out a £86 I thought possibly because I upgraded in middle of month and was being charged extra. In January 2020 was charged £91. I contacted three shop and they said they would email…
Tesco Sim Only
My 12 month sim only contract comes to an end shortly. If I transfer to a different 12 month contract on tesco will they do they a hard search credit check? Just asking as I have mortgage offer in place and I dont want to jeopardise this. Thanks
Sky - WiFi Call
I don’t get a mobile signal at home, so was with o2 in order to use their WiFi Call. I’ve just switched to Sky as they piggy back off o2 and also offer texts over WiFi (which o2 do not) which is useful now as more banks are sending transaction codes by texts. I never had any problems with o2’s WiFi Call, all calls would…
onecom - are they dodgy
I have 3 x phones for my business, all on sim only month by month tariffs with EE. Total cost is about £50 a month. I got a call from onecom a few days ago and they have offered me a 3 year contract with unlimited everything, on the vodafone network at £40 a month total cost. This includes a discount of £77 which will end…
What iPhone would you buy?
My poor wee SE is not doing very well. It's a 16g that was given to me after I dropped my 32g in the bath and, although I have offloaded almost every app and delete photos every second day, I'm slowly losing my mind over continuously running out of space. I think it's time to bite the bullet and buy a new phone and have…
Recommended iPad/tablet for travelling
Hello, Until now, I've been lugging my laptop around with me while I travel and have been thinking about switching to an iPad or tablet. It will mainly be used for storing, streaming and watching movies (would need an HDMI input), emails and possibly photo storage while on the road. I imagine I'll only need a wifi version,…
Buy iPhone and iPad in Canada and bring to the UK
Hello, I'll soon be going on holiday to the US and Canada and was thinking of buying a new iphone and ipad while I'm in Canada as they are significantly cheaper. Potentially off Apple on Amazon CA unless I can find cheaper in Has anyone done this? Is there anything I should be concerned about? And can anyone tell me if the…
Leaving Vodafone when not in contract
If I leave Vodafone when I'm not in contract, will I pay pro-rata what I've used during that billing period? So if my contract is £31 per month and I've used it for 12 days I have a £12 bill?
Has anyone experienced identity fraud with Three Mobile? (I have)
Hi! Long-time lurker, first time poster... :wave: So, I'm asking as I've just discovered that someone has been using a sim card that's linked to my Three account for the past TWO YEARS and I've been paying for it... It's a long story, but basically what happened was: 1) my mum was paying for my contract; 2) in 2017 I…
Top up SIMO?
DD is going travelling for a year but would like to keep her UK mobile number. Is there a provider that provides true PAYG - ie. top up and not a minimum monthly tariff? BT advises that they can only offer £5 monthly in this instance. Thanks in advance.
Suggest a small mobile please
My husband has at last decided to replace the original Moto G which he has cherished for at least the last six years. He wants one just as hardy and small. So a screen about 4.5 to 5" and cheap. The current crop of Moto seem to be 6" and larger. Xiaomi mi6 would be an option except they aren't available except second hand…
Plusnet drew DD for a second mobile number I was unaware existed
I switched mobile provider in December and today received a bill from my previous provider PlusNet. After inquiries it turns out a second account was opened with my details two months after I opened the PlusNet account in 2016, and I have been charged at least £6 a month by direct debit for it ever since. There was only…
Have I been mugged by a telco?
This relates to Hutchison 3G UK employing what I believe to be sharp business practice in closing accounts and committing, what might be deemed as, theft! Whilst some Ts & Cs might cover closure of accounts you might have thought that establishing other agreements, to override them, would be honoured. I've had an account…
New mobile minefield
Morning I've been looking at getting a new mobile (Sim free) and wondering what people think is better Samsung A50 or Motorola G7 / G8 The price is a difference and screen size vary slighly but is one phone going to be significantly better. It needs to keep me going for 2+ years. Thank you
02 Classic PAYG tariff
I have only just discovered today by accident that this tariff has been changed. This has been brilliant for me and my husband who rarely make calls and texts but need a mobile for emergency use. He still has nearly half of the original £10 credit that came when he bought the phone from them a few years ago. Is it true…
Giffgaff to hike pay-as-you-go prices - but boost some 'goodybag' allowances - MSE News
Mobile operator Giffgaff will ratchet up the price of calls and double the price of texts for customers on standard pay-as-you-go next month - but many who buy its 'goodybag' bundles will benefit from more generous allowances...Read the full story: 'Giffgaff to hike pay-as-you-go prices - but boost some 'goodybag'…
Opinions on the network smarty
Hi all, Ive been with virgin for about 18 years and are currently on a contract which ends next month..The tariff im on comes with 12gb data for £12.Ive seen a tariff from smarty that has 30gb data for only £10 with the network smarty but ive never heard of them so wanted peoples opinions on them. What their signal…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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