NOW OPEN: the MSE Forum 'Ask An Expert' event. This time we'd like your questions on TRAVEL & HOLIDAY DEALS. Post by Wed and deals expert MSE Oli will answer as many as he can.
Giffgaff to hike pay-as-you-go prices - but boost some 'goodybag' allowances - MSE News

519 Posts



in Mobiles
Mobile operator Giffgaff will ratchet up the price of calls and double the price of texts for customers on standard pay-as-you-go next month - but many who buy its 'goodybag' bundles will benefit from more generous allowances...
Read the full story:
'Giffgaff to hike pay-as-you-go prices - but boost some 'goodybag' allowances'

Click reply below to discuss. If you haven’t already, join the forum to reply.
'Giffgaff to hike pay-as-you-go prices - but boost some 'goodybag' allowances'

Click reply below to discuss. If you haven’t already, join the forum to reply.
0
This discussion has been closed.
Latest MSE News and Guides
Replies
SMS prices are doubling
Calls are going up by 67% to 25p / minute
What's the position of PAYG users who have a credit balance on their account (which is how giffgaff PAYG works). When they paid for their credit £15 would have got them 100 minutes with no fixed expiry date. That's what they thought they were buying.
Now that same £15 will only get them 60 minutes
I don't think there is a way of getting their money refunded, and if they "leave" by say porting out any credit balance is lost.
????
Recent got wife a 3 sim only contract
£8 ..gives unlimited mins...texts and 8Gb of data....plus £10 cash back
I have since found out that Virgin changed their PAYG contracts recently so that the first minute of use every day is charged at £2.00, so £2 / minute
It's beginning to look as though the market is failing for low users and I wonder if OFCOM have even noticed
£8 would be more than i spend in a year on PAYG .
So really in the space of 4 years Giffgaff have raised PAYG from 10p to 25p. That's a 250% increase.
Actually it's a 150% increase over four years.
Low user then....no worries
I would hope, in cases such as these, where such a detrimental change has been made, that there would be a special scheme set up to allow Giffgaffers to exit with their balances if they do so within a set time frame.
Someone over on the Giffgaff community site recommended 1pmobile. I'll certainly be considering it.
Options for very light users seem to be Three, or ASDA.
My average spend is £1.25 per year (pretty much all SMS) and I have £6 of credit, so even with the price increase it will take me 2-3 years to run my credit down, at which point I'll see who is cheapest and switch.